"Resort and Spa that needs a little more TLC"
This is a newly renovated resort it needed some more TLC by the owners. What was posted on the Hotels.com website was not comparison. Once the hotel has a complete air and heating system that works when there is a drastic change in weather like it happened in California this hotel should get an outstanding in every thing and have comforters on the bed […] instead of the standard covering for the summer. Read moreGenuine Hotels.com guest review
"Nice winter stay"
This hotel is still under new operations. The women at the front desk were lovely and so helpful and accommodating. We came here at an unlucky time-- the place was having heating and plumbing issues. They switched us into a quieter room with working plumbing early in the morning because our toilet got backed up, which happened to our neighbors as well. […] The upside to this place is that every room has a full kitchen, equipped with cooking utensils and pots and pans. We also really enjoyed their hot spa tubs, and the awesome 85 degree pool. They also graciously give you coupons for a hot breakfast at the sidewinder for the next morning when you check in. Read moreGenuine Hotels.com guest review
"Someone elses hair between the sheets."
Bedding not washed from last guest.Genuine Hotels.com guest review
My girlfriend and I stayed the weekend here and it was well worth it. Upon arrival we were greeted by a young lady at the check in who was so very friendly and helpful and hag us in our room so fast. After driving for 3 hours that was great. The. The room was bright and spacious and oh so nice. multiple living areas. A wonderful kitchenette with a working […] fridge and freezer. A full stove and oven (so if you'd like to coo k a meal it's there).A sink with everything for cleaning (Soap, Sponges everything. I like the nice little seating area with a nice large comfortable couch and a large table also.A TV not a flat screen but it worked and the picture was good (needed to watch some Sunday NFL football). Sleeping area was large with a very large bed. The bathroom was large with a shower and full bath tub (my girlfriend loved that). Lots of closet space. And best of all everything was so clean which( I'm picky about). Pool area was awesome. Clean with lots of comfortable seating. The pool was great since it was so, so hot there. The staff were all very friendly and helpful. For myself I came here to get away from Los Angeles for some peace and quiet and that's what I got. Nights were wonderful, very quiet surroundings(LOVED it) But if you want stuff to do it's all close by. from shopping to nightlife and lots of good restaurants .. If you're thinking of staying in the area give this pace a try. My girlfriend and I will definitely be returning to this gem in the desert.. Read moreGenuine Expedia guest review
"Nice Hotel close to everything"
clean, spacious, fully furnished, friendly staff, well kept, highly recommended to anyone. definitely want to stay there again!Genuine Expedia guest review
My wife and I were visiting family and needed a place to stay. This hotel was beyond awesome! The room was clean and cozy like a studio apartment. Very spacious and had everything we needed and more. Plus, it was also one of the cheapest options in town which was a plus. The staff was extremely friendly and helpful. We will definitely stay again and […] again! Read moreGenuine Hotels.com guest review
"A tiny jewel in Desert Hot Springs"
This totally cute, upbeat boutique hotel has a vibe that is part desert, part historical hot springs and a little South Beach! The location is tops for playing golf or other desert activities. The revamped rooms are full of great touches such as kitchenettes, bathroom night lights ( thank goodness), Philosophy bath products and more. The outdoor patio […] has a nice pool and hot tub perfect for a little R & R and the spa area has a mineral pool, sauna and soon to come expanded spa services. Right now you can have in-room services. Great place to stay and explore the sights. Read moreGenuine Hotels.com guest review
"It is obvious that the management cares about you!"
The cleanliness of the grounds and the pool and the special touches- décor down to the nice soaps and shampoo they use really make up for the age of the complex. Staff was helpful and courteous. Thank you Vista Ventana!Genuine Expedia guest review
"Private and exclusive"
We were there off after Labor day so there's not much guests. We had the spa to ourselves most of the times although there were many guests the days we were there. The pool and the surrounding area is clean. I like it because its not very crowded, the place is quiet and relaxing. If you like peace and quiet, I think you will like this hotel because […] it will not be very crowded, the hotel has only a few rooms so there's not much guests to crowd the pool and spa. Hotel staff were very friendly. Our free breakfast was in a regular restaurant, the hotel gave us coupons for the days we stayed there. The stated breakfast on the coupon is kinda basic but its filling, you can always add more to it for an extra pay. We also liked that this hotel has a kitchenette complete with kitchen utensils. We were able to use them, the oven/stove is old but still working. We still enjoyed home cooked meals for dinner and lunch. We always go back to Hot Springs annually to soak on the hot spring and had been to many places there but Vista Ventana made an impression on us. We liked our stay there because besides that it was not crowded, we were able to make use of the kitchenette. ;-) Read moreGenuine Expedia guest review
"Nice place, far from downtown Palm Springs"
This is a upgraded motel. The rooms are clean and nice. But the pool is small and boring. There are only 19 rooms. Breakfast is at a diner down the street. However, you're limited on what you can have. I wanted pancakes, but that wasn't included in the hotel breakfast coupon. Overall, it's a good choice. Don't pay more than $50 on weekdays, and no more […] than $70 on weekends. Read moreGenuine Expedia guest review
"No rest for the wicked"
The window air conditioner took over an hour to cool the room and then it would cycle all night waking me almost every time. I wouldn't stay here again even if it were free.Genuine Hotels.com guest review
"Cute, Small and Friendly!"
Had a great exprience, staff was friendly. Quiet, even though we did see children staying here it didn't seem to cause an issue for us. We would love to come back after they finish the sauna. Oh and a plus that there is a 7-11 walking distance.Genuine Hotels.com guest review
"It was an good experience no regret"
Over all it was an good experience location clean and the highlight staff mr Steve he is gems person will be ready to help u any timeGenuine Hotels.com guest review
"What an Experience!"
I only stayed a day and a half (though I paid for two) and the hotel was absolutely sublime! I loved my room with it's adorably, colorful decor! I had a walk in closet that had plenty of room for my many dresses. What I loved even more was that my room had a kitchen and couch. I just lounged for the first hour of my stay. It was so relaxing. Brandy […] is heaven sent. Please give that woman a raise! Thank you so much Vista Ventana. I shall be back! Love, Oriel M. Read moreGenuine Hotels.com guest review
"Nice clean room. Exterior somewhat dated."
We had a quick one night stay here. The weather was hot so a cool room was a real refuge for us. The decorating and cleanliness of the room were great. We didn't really use the kitchenette, but had we stayed longer, I'm sure we would have. It seemed reasonably well stocked from a quick perusal. The one odd thing was having only access to hot water, […] no cold water. I guess their water access is to hot springs water, so just don't look for a cold drink from the tap or a cold shower. The manager was very nice and helpful! Read moreGenuine Hotels.com guest review
"Quiet, peaceful, comfortable"
Vista Ventana is still a work in progress. We stayed here to take advantage of the waters, to relax, and to use the kitchenette to prepare our meals. The refrigerator and stove are missing parts but do function. The dishes, pots, pans, and flatware are brand new. The room is spacious and comfortable, and there are nice touches, such as a big bed with […] four pillows, Philosophy-brand toiletries, thick, new bath towels, and a make-up mirror. There is free WIFI and a free breakfast is offered at the Sidewinder Grill (a nearby restaurant). There is also a sauna, and massage services are available. The best part of our stay was being able to enjoy both the swimming pool and the heated spa as much as we wished. The owner is very conscientious, sincere, and dedicated to making his guests comfortable, and Vista Ventana is sure to be even more wonderful when the renovations are complete. Read moreGenuine Expedia guest review
the hotel was older but kept up. things were replaced. Very clean.Genuine Hotels.com guest review
We had a pleasant stay and the hotel staff was very helpful. The rooms were exactly the way they are depicted on the internet which is refreshing. The AC took time to overcome the temperature of the room but a good 6 hours and the room temp was nice. We will stay again for sure.Genuine Hotels.com guest review
"All hotel employees had a grat attitude."
More than expected. Good size room, very clean!!! Peaceful environment.Genuine Hotels.com guest review
Clean, tidy hotel...easy parking....clean big room.....breakfast vouchers..Genuine Hotels.com guest review
Hotel staffs are really friendly and nice! Room door key is bit difficult to lock, but only 1st try. I like this hotel very much!Genuine Expedia guest review
This is a newly refurbished hotel. It's your typical 1960's cinderblock structure updated with a modern touch. My first impression upon walking on the grounds was that it was really clean. The woman at the desk was very nice. Easy and fast check in. There was refreshments & snacks in the front office upon arrival and a nice assortment of danishes and […] fruit for a light breakfast in the AM. Fresh & tasty coffee and juice. Room was immaculate and the renovation stylish. Bed and pillows were very comfortable. The pool/spa area is very open and clean. They have new and stylish patio furniture there. All in all a very lovely place to stay. We will be back for sure. If I had to come up with a con I would say that the wall air conditioner in the room doesn't cool the room as well as I would like....and the pool patio area needs potted plants & greenery. Which I guess is tricking in that hot desert climate. These things did not take away from the enjoyment of our stay there however. If you're looking for an inexpensive place that is comfortable & stylish, the Vista Ventana is just right. Read moreGenuine Expedia guest review
"Pros and cons"
I said I wouldn't recommend the hotel, but it would depend on why you were visiting. I was treating myself to a mother's day alone night. Had my margarita mix and blender all ready , so was disappointed that there was no ice machine. . Had taken my lap top, but by the time I realized there was no wi fi code and no phone to call the office it was too […] late. . I was glad I had checked in early in the day, because when I went back that night, it seemed like I was the only one around. They hotel has an inside courtyard which is nice if you want to swim and is nicely set up. If you wanted to take a family there is lots of room , but the parking is outside the hotel on a visible main street with no security for the parking or the courtyard. My .room backed up to the main street so a lot of traffic noise and large windows faced the street without any security bars in the windows. I might take the kids back for a couple of days of swimming , but would be more comfortable if there were more quests and security. No dircections to the office from outside the building. Read moreGenuine Expedia guest review
"Close to sea mountain"
It was fine for what we needed. Only open one week. Remodel of older place. No shelves in fridge. No phone. No ice machine. It was clean and they gave us two vouchers for breakfast at the Sidewinder. But a 2 star at best.Genuine Hotels.com guest review
"Vista Ventana stay"
The room was very comfortable but since the rest of the hotel is not close to being updated(pool/spa fenced off) why is the hotel open? Frankly we did not feel really safe. Having a room key to open the gate leading to the hotel is highly needed.The staff was very friendly.Genuine Hotels.com guest review
"good hotel to stay at"
When we came to this hotel, hotel staff was very friendly and helpful. later we got a suite room at the price of a standard room. Room was scented and very large, with an over-sized kitchen and bathroom. We stayed there two nights with sheer pleasure. The manager helped us a lot while staying. We felt welcomed there! In all, We will recommend friends […] there, and certainly will visit again. Read moreGenuine Expedia guest review
The hotel is still under construction. When competed, it promises to be a good option for an overnight stay in Desert Hot Springs area. The room was clean, the furniture is new. I loved the kitchenette and the shower-tub combination bathroom has clean and shiny with all the new fixtures. The fridge was old and I am not sure the tiny window air conditioner […] will be sufficient in Summer. The management was very friendly and attentive. The whole area, off the freeway, closer to the mountains, and with abundance of natural mineral springs, has a potential, but, for now, still looks like 70s recreation. Read moreGenuine Expedia guest review
Stephen is the most helpful person I've ever encountered at a hotel, so accommodating and friendly. I cannot say enough about how well I was treated during my stay here. Thank you!Genuine Hotels.com guest review
Still work in progress, but after all work is done it will be cozy, quirky, intimate, cool, hip place. It's clean and friendly place. Can't say enough how impressed I was with the management, stayed there during crazy Coachella weekend with my children, a bit overwhelming experience but with the help of the management, I left the place with beautiful […] memories. Read moreGenuine Hotels.com guest review
"A work in progress ???"
The management of the hotel was nice but the hotel is not ready for prime time. From the booking photos everything looked new. However, the Internet was not working yet, pool and spa not available as well. There was no ice machine on the property. If you are looking for these things call ahead they may have these things ready by then. The room was clean […] repainted and partially remolded with new furniture. Upon close inspection there was an old TV, old noisy refrigerator with a dirty interior, old electric stove and an old AC that at 1:30 am decides to make strange motor fan noises. I had to turn it off and live with the refrigerator noise and heat. The bed had new sheets but I wasn’t sure the bed was. It had the usual signs of wear. I had to sleep close to the left of center so not to fall into the valley on the right side. The bathroom had new paint good towels and new fixtures. The local area wasn’t very good. 2 local men tried to steal some equipment from the back of my truck. Lucky for me I caught them running down the street with my stuff….. I got my stuff back. There was no value in the price I paid. Next time stay in Palm Springs and commute. Read moreGenuine Hotels.com guest review
"Not bad for a three star hotel"
Newly renovated . door lock has a key like your apartment key its not a key card.Genuine Expedia guest review
It was very nice clean comfortable. Owner was so nice and pleasant. Desk clerk was also so nice. We would of stayed longer but we're just passing through would definitely stay again and recommend to others.Genuine Hotels.com guest review
"A surprisingly comfortable room."
We needed a room for one night and this turned out to be surprisingly nice and comfortable. The hotel is in the process of being renovated so the outside is rather outdated but should change soon. The bed was very comfortable and the manager was very nice.Genuine Hotels.com guest review
"Not the best place at all."
Never again, you couldn't give me a free night at this place.Genuine Hotels.com guest review
"Booked this room for Coachella"
The hotel itself is an old building and is a good 40 minutes from Coachella. I can't give it an excellent rating because it's an old building and reminds me more of a motel than a hotel. However, it was very clean. The room was perfect for what I needed. The staff was very friendly and helpful. Basically, a good place to stay for the price.Genuine Hotels.com guest review
"Good base for people on the go"
This is one of the earlier hotels in DHS, built in the mid 50's-mid 60's. It had fallen into disrepair in recent years. The new owner has cleaned and spruced it up and is breathing new life into the place. It just reopened and there's still a lot of work to do. I gave the facility a "2" rating because advertised amenities such as WIFI and the hot tub […] weren't available. The manager said the WIFI will be hooked up in a couple of weeks. The pool and hot tub were fenced off and being worked on. The windows are single pane and let a lot of road noise in. The manager told me that there are plans to replace the windows. This will greatly reduce the road noise. My room had great views of Mt. San Gorgonio, Mt. San Jacinto, and the desert valley. When the remodeling is completed, this will be a great little boutique hotel for active people to base operations for their stay in the desert. Calling the hotel a spa is a misnomer as it doesn't really have the facilities that one would expect at a spa hotel in the area. However, the rooms do have kitchenettes (bring your own pots, pans, and utensils). A therapist is available to do in-room massages. I stayed just one night while on a business trip, so I didn't need a lot of amenities. WIFI would have been nice, though. In the near future, the hotel will be a good alternative for people looking for a quiet, place to relax without the hubbub of the larger hotels in the area. Read moreGenuine Expedia guest review
The owners are almost finished with a total remodel and it is wonderful. The manager was so helpful and nice that he should teach others what real hospitality is.Genuine Expedia guest review
部屋は広くキッチンもついており快適。シャワーの排水が悪く、タブにたまったお湯に排水管の中の汚れが混ざって汚かった。ジャクジーは快適。Genuine Hotels.com guest review
"Gutes Hotel für ein paar Nächte"
Zimmer super süß, neu und geräumig. Klimaanlage sehr laut. Anlage veraltet und etwas lieblos hergerichtet, aber zwei Thermal Wasser Pools. Personal sehr nett!! Wir waren eine Nacht da&würden wieder kommen.Genuine Expedia guest review
19/01/2015 Vicki M Phoenix, Arizona
The owners spent their money to bring the electrical and plumbing up to code. They put a new coat of paint on the old barn...and they decorated cheaply. Bright paint did not hide the 18" portable tv, the avocado green stove or the old refrigerator. I was afraid to walk barefoot and although qthe room was clean, and I didn't have a great sleep because I was weirded out because I was afraid there might be bugs. It was an old motel that people rented by the month...the poor or near-homeless. It had a window air conditioner and no comforter or decorative blanket folded at our feet. The photos advertise a color retreat. The sofa and pillows were beige and this place was certainly NOT a resort and spa! We were afraid that the person giving us massages would be Aunt Betty with a bottle of Wesson. The straw that broke the camel's back was the smoke detector going off at 5:45 am. There are no phones in the room so I had to dress to go to the office. The sign on the door said they would not be there until 7:00am. Luckily my husband was able to reach the detector which he dismantled and took the battery out. The staff was nice, but we got our money back and left.
"Smaller Property in Decent Location"
07/01/2015 Jim K Athens, Texas
This is an older, smaller, remodeled property along the "main strip" in Desert Hot Springs. There was low occupancy at the time of my visit, possibly partially caused by a malfunction on their web site that disallowed making online reservations. Check-in was fairly simply and received a very substantial snack basket as part of the deal. Additionally, the office appears to stay stocked with some drinks and snacks most of the day, with a fairly decent spread of nibbly-type stuff in the morning. The room (201) was large, clean, uncluttered and generally in good shape considering its age. Actually more like a small studio apartment than a spa/hotel room, complete with kitchenette and plates/utensils. Bathroom was also large and clean with an ample shower and the usual toiletries/amenities. Although the weather was unusually cool at the time of my visit, the in-window combo a/c and heater was more than adequate to keep the place comfortable. Bed mattress was firm and bedding consisted of "stock" cotton/linens, which I personally prefer. Since I couldn't make an online reservation, I sent a local to physically book their "two day" package shown on web site: One room for two nights, two massages and two body treatments, plus breakfast vouchers to a local eatery (Sidewinders). The advertised price was generally a deal, assuming everything goes as planned. Unfortunately, a communications misfire caused the massages/treatments to fall through. The hotel management responded by providing a reduced "rack rate" for the two nights, which was much appreciated. The common areas of the property were open and modestly furnished. A mid-sized "city water" swimming pool and large in-ground hot tub were the main attractions for this area. The indoor spa area had a moderately large hot spring-fed hot tub and sauna. Spa treatments and massages appear to be conducted in a connecting room on the inside. Indoor spa access hours were a little limited - 7am to 10pm - but that wasn't an issue on this visit. On-site personnel were generally very friendly and as helpful as they could be, considering the primary management was located at a "sister property" (the Monroe) in Palm Springs. "Joy", who appeared to be the combination housekeeping and maintenance "workhorse", was particularly solicitous. At the time of this visit, the breakfast vouchers were valid at a café called "Sidewinders", approx. 3/4 to 1 mile southwest of the property, which is a good walk during decent weather. Although the vouchers appear to be limited to just a 2-egg, potato and toast plate, the restaurant also honors the vouchers as a $3.50 credit towards any menu item. Better than nothing, I suppose. Bottom line: This was a "one timer" for me. There are other properties around Desert Hot Springs that I would want to try before returning to this place for a second try.
"It's a cozy place"
01/10/2014 sealtiel1000 Los Angeles, California
We liked the place because it is not too busy and crowded. It feels like we had it to ourselves especially the pool and the jacuzzi. We liked the kitchenette, it is furnished with utensils. The room is clean and neat. It is a small place, and it is quiet and peaceful.
25/09/2014 Tony B Los Angeles
My girlfriend and I stayed the weekend here and it was well worth it. Upon arrival we were greeted by a young lady at the check in who was so very friendly and helpful and hag us in our room so fast. After driving for 3 hours that was great. The. The room was bright and spacious and oh so nice. multiple living areas. A wonderful kitchenette with a working fridge and freezer. A full stove and oven (so if you'd like to coo k a meal it's there).A sink with everything for cleaning (Soap, Sponges everything. I like the nice little seating area with a nice large comfortable couch and a large table also.A TV not a flat screen but it worked and the picture was good (needed to watch some Sunday NFL football). Sleeping area was large with a very large bed. The bathroom was large with a shower and full bath tub (my girlfriend loved that). Lots of closet space. And best of all everything was so clean which( I'm picky about). Pool area was awesome. Clean with lots of comfortable seating. The pool was great since it was so, so hot there. The staff were all very friendly and helpful. For myself I came here to get away from Los Angeles for some peace and quiet and that's what I got. Nights were wonderful, very quiet surroundings(LOVED it) But if you want stuff to do it's all close by. from shopping to nightlife and lots of good restaurants .. If you're thinking of staying in the area give this pace a try. My girlfriend and I will definitely be returning to this gem in the desert..
"Cozy & Clean"
22/09/2014 Maurio D
Stephen the manager is a gem. He was courteous and helpful. The mineral spas are great. My wife and I enjoyed them immensely. The rooms were clean and had a cool color palette. However, the kitchenette was a little dated. It definitely serves its purpose. The maid staff is fantastic. They go above and beyond to make sure the rooms are spotless. One thing you need to know is that there are no black out curtains; so when the sun comes up.....you know it! The other issue is that since it's an older hotel, the ceilings are a bit thin. So, if there is a heavy foot person above you it can be an issue if you're a light sleeper. The sidewinder restaurant they have partnered with is a local place with good food and service. Don't expect anything fancy. What they lack in style, they make up in food. I enjoyed my stay overall. The indoor spa was great. The pool was pristine and the mineral water spa was a gem. They are a small spot with a few little hiccups, but all in all I would surely go back. Again, Stephen the manager was great.
"Tiny jewel in the heart of Desert Hot Springs"
09/09/2014 Spasister Texas
This totally cute, upbeat boutique hotel has a vibe that is part desert, part historical hot springs and a little South Beach! The location is tops for playing golf or other desert activities. The revamped rooms are full of great touches such as kitchenettes, bathroom night lights ( thank goodness), Philosophy bath products and more. The outdoor patio has a nice pool and hot tub perfect for a little R & R and the spa area has a mineral pool, sauna and soon to come expanded spa services. Right now you can have in-room services. One of the best things is the complimentary hot breakfast at the nearby restaurant-a great way to start your day. The manager ( Steve) is delightful and helpful. A great find!
"Clean, large, very comfortable room"
01/09/2014 TracyTomNY Queens, New York
My boyfriend and I stayed two nights at the Vista Ventana during our trip out west. I was very surprised with how large the room was. It had a kitchenette stocked with utensils, plates, cups, etc. As well as a full size refrigerator. There was a small living area with a couch, large closet and small desk as well. The rooms were freshly painted in bold but tasteful color schemes which I loved. The bed was extremely comfortable. The price of our room included breakfast at the Sidewinder cafe for both days, which unfortunately we could only visit once as we had to leave early to catch our plane back home the second day. The pool and Jacuzzi were available yet we didn't use them as we were actually in the area to stay at another day spa. We will definitely book a room here again when back in desert hot springs for our annual trip out west.
"One Night Stand"
14/06/2014 Eric J Upland, California
Our stay was GREAT! We found this little desert gem at the last minute. Vista Ventana is a great place to stay in the SPA district of Desert Hot Springs. While they are currently renovating the property, the basic amenities and casual vibe earn it a 5 Star rating. Steve the manager is an awesome host and has great plans for improving the property as well as fun and entertaining event planning. What to expect: This isn't hoity-toity Palm Springs. You come here to rest, relax and take in the "waters". They even take the phones out of the rooms to maintain the peaceful, zen-like atmosphere. Both the spa and the pool water come from the DSH mineral water aquifer. There are massage services on premises with planned accommodations for salt,sugar and mud scrubs as well as a sauna. I look forward to "taking in the waters" at this great venue soon!! Of course I am probably shooting my self in the foot, In 6-9 months this place will blossom into a $300/night Boutique Hotel for the LA/Jet set that needs to decompress after a rough week of deal making...get it while you can!!
"Great Little Place in Progress"
06/04/2014 Linda L Ventura, California
Clean, chic rooms! Great rates since pools are not open yet! Gave us passes to DHS Spa for day use of their pools for the day, at no cost to us! Comp breakfast for each day of our stay, at restaurant in Palm Springs; which was great since breakfast is served till 3pm...we had fresh fruit , muffins, and pasteries at the resort, and saved our comped meal for lunch while we shopped in Palm Springs! Friendly staff! Thank you Steve who made check-in smooth, helped us find our places of interest, and made sure our stay was all we planned for it to be! Very personalized service! And thank you to Brandy who gave courteous service and a great checkout experience! See you again...SOON!
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