"Not a good night"
Terrible location and the bed was awful.Genuine Hotels.com guest review
"I would stay there again"
No lights in the parking lot at night and when I got there, the hotel sign wasn't lit up. No security on the entry doors to the hotel/motel. Old fashioned keys for locks on doors. Outdated security is the reason for the overall rating of 2.0 Otherwise, pretty decent. Rooms are clean, freshly painted. The room I had had a kitchen with a refrigerator, […] stove, dishes, and a large dining counter and a couch. There was also a table with chairs which I used for business. Had free wi-fi which I used. there is also a thermal pool and jacuzzi which are nice. The staff is quite pleasant. Extra towels in the lobby for the pool area. The price is not too high for the area. They did have a full breakfast voucher for a restaurant down the street and in the lobby of the motel had instant oatmeal, coffee, and tea. coffee in the rooms. Read moreGenuine Hotels.com guest review
"Don't waste your time or money."
I booked this hotel because the reviews and pictures were nice. We were in town for a swim meet, and needed a room for the night. When we arrived at the hotel I was in disbelief that it could be the same hotel that I had read reviews about. The parking lot was in bad shape and it was confusing on where the entrance was. The surrounding area was not […] nice at all, very sketchy people and dirty. We walked into the "lobby" there was a very nice young girl there to help us. This place literally looked deserted. I asked if there were any other guests staying there because the lot was empty as well as the grounds. She said there were 3 other guests. I explained the hotel was not what I was expecting, and asked to see the room before we checked in. The room was dark and some what old not what I gathered from the pictures. It also had a smell that I could not quite figured out. I told the girl I was so sorry but we were not going to stay there. So we left. The only nice thing about this hotel was the sweet girl who helped us at the front desk. Read moreGenuine Hotels.com guest review
"Nice and clean"
Nice and cleanGenuine Hotels.com guest review
"OK for a week end"
nice place but it was no radio on the room or telephoneGenuine Hotels.com guest review
"Left after seeing room"
This hotel was nothing like what was represented in the pictures. There were four doors into the room. Only one had a positive lock from the outside. Some of the windows did not have any locks on them and opened onto a walkway. Two broken toilets were stashed just outside of the door leading to this walkway. A large butcher knife was lodged in the back […] of one of the chairs and two more knives were found under the chair. This hotel did not inspire confidence in our safety and we left without using the room. To the hotels credit we were given a refund. Read moreGenuine Hotels.com guest review
"Resort and Spa that needs a little more TLC"
This is a newly renovated resort it needed some more TLC by the owners. What was posted on the Hotels.com website was not comparison. Once the hotel has a complete air and heating system that works when there is a drastic change in weather like it happened in California this hotel should get an outstanding in every thing and have comforters on the bed […] instead of the standard covering for the summer. Read moreGenuine Hotels.com guest review
"Nice winter stay"
This hotel is still under new operations. The women at the front desk were lovely and so helpful and accommodating. We came here at an unlucky time-- the place was having heating and plumbing issues. They switched us into a quieter room with working plumbing early in the morning because our toilet got backed up, which happened to our neighbors as well. […] The upside to this place is that every room has a full kitchen, equipped with cooking utensils and pots and pans. We also really enjoyed their hot spa tubs, and the awesome 85 degree pool. They also graciously give you coupons for a hot breakfast at the sidewinder for the next morning when you check in. Read moreGenuine Hotels.com guest review
"Seedy 1950s Hotel with 2007 Paint Job"
After driving through a seedy area with homeless pushing shopping carts up the street, I knew it wasn't going to be a place I could stay. I was so shocked of the area that I almost drove past the hotel. The outside hotel looked like a residential apartment turned into a hotel. Parking was very limited unless you park on/near the street. Pics were pretty […] true though the patio furniture were faded from the desert sun. The guest service/counter rep called me by my sir name which was good. I had to have her open the room door because it was stuck or freely painted and sticking. Pics inside the room were the same as the website, however the materials, linen, decor were very cheap. Once I heard another's room door shut and him walking down the stairs, then cars driving up & down the street, I told myself not to unpack. I returned the key ( which wasn't a card to scan but a regular house key strapped to an office binder clip) and told the rep, I will not stay. Don't waste your money. Read moreGenuine Expedia guest review
Response by Vista Ventana We do apologize that Vista Ventana Spa & Resort did not meet your standards; but we also understand that pleasing everyone--is just not possible. we understand your concerns about our City, yes, Desert Hot Springs is a funky desert town, and as far as who pushes what, up and/or down the streets of Desert Hot Springs--those circumstances are completely out of our control; and most certainly, we never promised or compared our City to the giltz and glamour of Palm Springs. However, what you will find in our City is like nowhere else--is the beauty of healing mineral waters--found almost nowhere else in this world! That we can promise! That is what makes Desert Hot Springs special and for those who come, that is what they come here to experience. We take pride in newly renovated 1950's mid century motel's clean rooms decorated in happy vibrant hues--each room includes a fully equipped kitchenette, and are spacious; we would like to thank you for noting that our rooms are just as they have been pictured on the internet. We have a mineral pool and spa, as well as a indoor mineral spa. Our spa features a sauna and a full service spa. It's a cute little place and we contantly try to improve our serivice(s); in order to better meet the requirements of guests. Once again thank you for your comments, we hope someday you will reconsider and give our healing minerals a try! Respectfully, Vista Vetnan Spa & Resort
"Cozy and quiet. Great water!"
I love Desert Hot Springs for the mineral water and that it's quieter then it's cousins south of the 10 freeway. Vista Ventana is a converted apartment building so the rooms are large and very comfortable.Genuine Expedia guest review
"Someone elses hair between the sheets."
Bedding not washed from last guest.Genuine Hotels.com guest review
My girlfriend and I stayed the weekend here and it was well worth it. Upon arrival we were greeted by a young lady at the check in who was so very friendly and helpful and hag us in our room so fast. After driving for 3 hours that was great. The. The room was bright and spacious and oh so nice. multiple living areas. A wonderful kitchenette with a working […] fridge and freezer. A full stove and oven (so if you'd like to coo k a meal it's there).A sink with everything for cleaning (Soap, Sponges everything. I like the nice little seating area with a nice large comfortable couch and a large table also.A TV not a flat screen but it worked and the picture was good (needed to watch some Sunday NFL football). Sleeping area was large with a very large bed. The bathroom was large with a shower and full bath tub (my girlfriend loved that). Lots of closet space. And best of all everything was so clean which( I'm picky about). Pool area was awesome. Clean with lots of comfortable seating. The pool was great since it was so, so hot there. The staff were all very friendly and helpful. For myself I came here to get away from Los Angeles for some peace and quiet and that's what I got. Nights were wonderful, very quiet surroundings(LOVED it) But if you want stuff to do it's all close by. from shopping to nightlife and lots of good restaurants .. If you're thinking of staying in the area give this pace a try. My girlfriend and I will definitely be returning to this gem in the desert.. Read moreGenuine Expedia guest review
"Nice Hotel close to everything"
clean, spacious, fully furnished, friendly staff, well kept, highly recommended to anyone. definitely want to stay there again!Genuine Expedia guest review
My wife and I were visiting family and needed a place to stay. This hotel was beyond awesome! The room was clean and cozy like a studio apartment. Very spacious and had everything we needed and more. Plus, it was also one of the cheapest options in town which was a plus. The staff was extremely friendly and helpful. We will definitely stay again and […] again! Read moreGenuine Hotels.com guest review
"A tiny jewel in Desert Hot Springs"
This totally cute, upbeat boutique hotel has a vibe that is part desert, part historical hot springs and a little South Beach! The location is tops for playing golf or other desert activities. The revamped rooms are full of great touches such as kitchenettes, bathroom night lights ( thank goodness), Philosophy bath products and more. The outdoor patio […] has a nice pool and hot tub perfect for a little R & R and the spa area has a mineral pool, sauna and soon to come expanded spa services. Right now you can have in-room services. Great place to stay and explore the sights. Read moreGenuine Hotels.com guest review
"It is obvious that the management cares about you!"
The cleanliness of the grounds and the pool and the special touches- décor down to the nice soaps and shampoo they use really make up for the age of the complex. Staff was helpful and courteous. Thank you Vista Ventana!Genuine Expedia guest review
"Private and exclusive"
We were there off after Labor day so there's not much guests. We had the spa to ourselves most of the times although there were many guests the days we were there. The pool and the surrounding area is clean. I like it because its not very crowded, the place is quiet and relaxing. If you like peace and quiet, I think you will like this hotel because […] it will not be very crowded, the hotel has only a few rooms so there's not much guests to crowd the pool and spa. Hotel staff were very friendly. Our free breakfast was in a regular restaurant, the hotel gave us coupons for the days we stayed there. The stated breakfast on the coupon is kinda basic but its filling, you can always add more to it for an extra pay. We also liked that this hotel has a kitchenette complete with kitchen utensils. We were able to use them, the oven/stove is old but still working. We still enjoyed home cooked meals for dinner and lunch. We always go back to Hot Springs annually to soak on the hot spring and had been to many places there but Vista Ventana made an impression on us. We liked our stay there because besides that it was not crowded, we were able to make use of the kitchenette. ;-) Read moreGenuine Expedia guest review
"Nice place, far from downtown Palm Springs"
This is a upgraded motel. The rooms are clean and nice. But the pool is small and boring. There are only 19 rooms. Breakfast is at a diner down the street. However, you're limited on what you can have. I wanted pancakes, but that wasn't included in the hotel breakfast coupon. Overall, it's a good choice. Don't pay more than $50 on weekdays, and no more […] than $70 on weekends. Read moreGenuine Expedia guest review
"No rest for the wicked"
The window air conditioner took over an hour to cool the room and then it would cycle all night waking me almost every time. I wouldn't stay here again even if it were free.Genuine Hotels.com guest review
"Cute, Small and Friendly!"
Had a great exprience, staff was friendly. Quiet, even though we did see children staying here it didn't seem to cause an issue for us. We would love to come back after they finish the sauna. Oh and a plus that there is a 7-11 walking distance.Genuine Hotels.com guest review
"It was an good experience no regret"
Over all it was an good experience location clean and the highlight staff mr Steve he is gems person will be ready to help u any timeGenuine Hotels.com guest review
"What an Experience!"
I only stayed a day and a half (though I paid for two) and the hotel was absolutely sublime! I loved my room with it's adorably, colorful decor! I had a walk in closet that had plenty of room for my many dresses. What I loved even more was that my room had a kitchen and couch. I just lounged for the first hour of my stay. It was so relaxing. Brandy […] is heaven sent. Please give that woman a raise! Thank you so much Vista Ventana. I shall be back! Love, Oriel M. Read moreGenuine Hotels.com guest review
"Nice clean room. Exterior somewhat dated."
We had a quick one night stay here. The weather was hot so a cool room was a real refuge for us. The decorating and cleanliness of the room were great. We didn't really use the kitchenette, but had we stayed longer, I'm sure we would have. It seemed reasonably well stocked from a quick perusal. The one odd thing was having only access to hot water, […] no cold water. I guess their water access is to hot springs water, so just don't look for a cold drink from the tap or a cold shower. The manager was very nice and helpful! Read moreGenuine Hotels.com guest review
"Quiet, peaceful, comfortable"
Vista Ventana is still a work in progress. We stayed here to take advantage of the waters, to relax, and to use the kitchenette to prepare our meals. The refrigerator and stove are missing parts but do function. The dishes, pots, pans, and flatware are brand new. The room is spacious and comfortable, and there are nice touches, such as a big bed with […] four pillows, Philosophy-brand toiletries, thick, new bath towels, and a make-up mirror. There is free WIFI and a free breakfast is offered at the Sidewinder Grill (a nearby restaurant). There is also a sauna, and massage services are available. The best part of our stay was being able to enjoy both the swimming pool and the heated spa as much as we wished. The owner is very conscientious, sincere, and dedicated to making his guests comfortable, and Vista Ventana is sure to be even more wonderful when the renovations are complete. Read moreGenuine Expedia guest review
the hotel was older but kept up. things were replaced. Very clean.Genuine Hotels.com guest review
We had a pleasant stay and the hotel staff was very helpful. The rooms were exactly the way they are depicted on the internet which is refreshing. The AC took time to overcome the temperature of the room but a good 6 hours and the room temp was nice. We will stay again for sure.Genuine Hotels.com guest review
"All hotel employees had a grat attitude."
More than expected. Good size room, very clean!!! Peaceful environment.Genuine Hotels.com guest review
Clean, tidy hotel...easy parking....clean big room.....breakfast vouchers..Genuine Hotels.com guest review
Hotel staffs are really friendly and nice! Room door key is bit difficult to lock, but only 1st try. I like this hotel very much!Genuine Expedia guest review
This is a newly refurbished hotel. It's your typical 1960's cinderblock structure updated with a modern touch. My first impression upon walking on the grounds was that it was really clean. The woman at the desk was very nice. Easy and fast check in. There was refreshments & snacks in the front office upon arrival and a nice assortment of danishes and […] fruit for a light breakfast in the AM. Fresh & tasty coffee and juice. Room was immaculate and the renovation stylish. Bed and pillows were very comfortable. The pool/spa area is very open and clean. They have new and stylish patio furniture there. All in all a very lovely place to stay. We will be back for sure. If I had to come up with a con I would say that the wall air conditioner in the room doesn't cool the room as well as I would like....and the pool patio area needs potted plants & greenery. Which I guess is tricking in that hot desert climate. These things did not take away from the enjoyment of our stay there however. If you're looking for an inexpensive place that is comfortable & stylish, the Vista Ventana is just right. Read moreGenuine Expedia guest review
"Pros and cons"
I said I wouldn't recommend the hotel, but it would depend on why you were visiting. I was treating myself to a mother's day alone night. Had my margarita mix and blender all ready , so was disappointed that there was no ice machine. . Had taken my lap top, but by the time I realized there was no wi fi code and no phone to call the office it was too […] late. . I was glad I had checked in early in the day, because when I went back that night, it seemed like I was the only one around. They hotel has an inside courtyard which is nice if you want to swim and is nicely set up. If you wanted to take a family there is lots of room , but the parking is outside the hotel on a visible main street with no security for the parking or the courtyard. My .room backed up to the main street so a lot of traffic noise and large windows faced the street without any security bars in the windows. I might take the kids back for a couple of days of swimming , but would be more comfortable if there were more quests and security. No dircections to the office from outside the building. Read moreGenuine Expedia guest review
"Close to sea mountain"
It was fine for what we needed. Only open one week. Remodel of older place. No shelves in fridge. No phone. No ice machine. It was clean and they gave us two vouchers for breakfast at the Sidewinder. But a 2 star at best.Genuine Hotels.com guest review
"Vista Ventana stay"
The room was very comfortable but since the rest of the hotel is not close to being updated(pool/spa fenced off) why is the hotel open? Frankly we did not feel really safe. Having a room key to open the gate leading to the hotel is highly needed.The staff was very friendly.Genuine Hotels.com guest review
"good hotel to stay at"
When we came to this hotel, hotel staff was very friendly and helpful. later we got a suite room at the price of a standard room. Room was scented and very large, with an over-sized kitchen and bathroom. We stayed there two nights with sheer pleasure. The manager helped us a lot while staying. We felt welcomed there! In all, We will recommend friends […] there, and certainly will visit again. Read moreGenuine Expedia guest review
The hotel is still under construction. When competed, it promises to be a good option for an overnight stay in Desert Hot Springs area. The room was clean, the furniture is new. I loved the kitchenette and the shower-tub combination bathroom has clean and shiny with all the new fixtures. The fridge was old and I am not sure the tiny window air conditioner […] will be sufficient in Summer. The management was very friendly and attentive. The whole area, off the freeway, closer to the mountains, and with abundance of natural mineral springs, has a potential, but, for now, still looks like 70s recreation. Read moreGenuine Expedia guest review
Stephen is the most helpful person I've ever encountered at a hotel, so accommodating and friendly. I cannot say enough about how well I was treated during my stay here. Thank you!Genuine Hotels.com guest review
Still work in progress, but after all work is done it will be cozy, quirky, intimate, cool, hip place. It's clean and friendly place. Can't say enough how impressed I was with the management, stayed there during crazy Coachella weekend with my children, a bit overwhelming experience but with the help of the management, I left the place with beautiful […] memories. Read moreGenuine Hotels.com guest review
"A work in progress ???"
The management of the hotel was nice but the hotel is not ready for prime time. From the booking photos everything looked new. However, the Internet was not working yet, pool and spa not available as well. There was no ice machine on the property. If you are looking for these things call ahead they may have these things ready by then. The room was clean […] repainted and partially remolded with new furniture. Upon close inspection there was an old TV, old noisy refrigerator with a dirty interior, old electric stove and an old AC that at 1:30 am decides to make strange motor fan noises. I had to turn it off and live with the refrigerator noise and heat. The bed had new sheets but I wasn’t sure the bed was. It had the usual signs of wear. I had to sleep close to the left of center so not to fall into the valley on the right side. The bathroom had new paint good towels and new fixtures. The local area wasn’t very good. 2 local men tried to steal some equipment from the back of my truck. Lucky for me I caught them running down the street with my stuff….. I got my stuff back. There was no value in the price I paid. Next time stay in Palm Springs and commute. Read moreGenuine Hotels.com guest review
"Not bad for a three star hotel"
Newly renovated . door lock has a key like your apartment key its not a key card.Genuine Expedia guest review
It was very nice clean comfortable. Owner was so nice and pleasant. Desk clerk was also so nice. We would of stayed longer but we're just passing through would definitely stay again and recommend to others.Genuine Hotels.com guest review
"A surprisingly comfortable room."
We needed a room for one night and this turned out to be surprisingly nice and comfortable. The hotel is in the process of being renovated so the outside is rather outdated but should change soon. The bed was very comfortable and the manager was very nice.Genuine Hotels.com guest review
"Not the best place at all."
Never again, you couldn't give me a free night at this place.Genuine Hotels.com guest review
"Booked this room for Coachella"
The hotel itself is an old building and is a good 40 minutes from Coachella. I can't give it an excellent rating because it's an old building and reminds me more of a motel than a hotel. However, it was very clean. The room was perfect for what I needed. The staff was very friendly and helpful. Basically, a good place to stay for the price.Genuine Hotels.com guest review
"Good base for people on the go"
This is one of the earlier hotels in DHS, built in the mid 50's-mid 60's. It had fallen into disrepair in recent years. The new owner has cleaned and spruced it up and is breathing new life into the place. It just reopened and there's still a lot of work to do. I gave the facility a "2" rating because advertised amenities such as WIFI and the hot tub […] weren't available. The manager said the WIFI will be hooked up in a couple of weeks. The pool and hot tub were fenced off and being worked on. The windows are single pane and let a lot of road noise in. The manager told me that there are plans to replace the windows. This will greatly reduce the road noise. My room had great views of Mt. San Gorgonio, Mt. San Jacinto, and the desert valley. When the remodeling is completed, this will be a great little boutique hotel for active people to base operations for their stay in the desert. Calling the hotel a spa is a misnomer as it doesn't really have the facilities that one would expect at a spa hotel in the area. However, the rooms do have kitchenettes (bring your own pots, pans, and utensils). A therapist is available to do in-room massages. I stayed just one night while on a business trip, so I didn't need a lot of amenities. WIFI would have been nice, though. In the near future, the hotel will be a good alternative for people looking for a quiet, place to relax without the hubbub of the larger hotels in the area. Read moreGenuine Expedia guest review
The owners are almost finished with a total remodel and it is wonderful. The manager was so helpful and nice that he should teach others what real hospitality is.Genuine Expedia guest review
部屋は広くキッチンもついており快適。シャワーの排水が悪く、タブにたまったお湯に排水管の中の汚れが混ざって汚かった。ジャクジーは快適。Genuine Hotels.com guest review
"Gutes Hotel für ein paar Nächte"
Zimmer super süß, neu und geräumig. Klimaanlage sehr laut. Anlage veraltet und etwas lieblos hergerichtet, aber zwei Thermal Wasser Pools. Personal sehr nett!! Wir waren eine Nacht da&würden wieder kommen.Genuine Expedia guest review
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