At Comfort Inn & Suites Knoxville West, you'll be within a 10-minute drive of University of Tennessee and Knoxville Convention Center. You can get a workout in at the fitness center or take a dip in the seasonal outdoor pool. Also, Neyland Stadium and Turkey Creek Shopping Center are within a short drive. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
82 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Free onsite RV/bus/truck parking
Property amenities
Food and drink
Free continental breakfast 6:00 AM–9:00 AM on weekdays and 6:30 AM–9:30 AM on weekends
Free reception (select days)
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting rooms
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Facilities
1 building/tower
Fireplace in lobby
Television in common areas
Fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Handrails in stairways
Closed captioned TV
Visual fire alarm
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chairs
Pool, spa, & gym (if applicable)
The seasonal pool is open from June to August
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Ramada Hotel Knoxville
Comfort Inn Hotel Knoxville
Ramada Knoxville Hotel Knoxville
Armada Inn Knoxville
Armada Knoxville
Comfort Inn Knoxville
Comfort Inn Knoxville West Hotel
Comfort Inn Knoxville West
Ramada Knoxville
Comfort Inn Suites Knoxville West
Comfort Inn & Suites Knoxville West Hotel
Comfort Inn & Suites Knoxville West Knoxville
Comfort Inn & Suites Knoxville West Hotel Knoxville
Frequently asked questions
Does Comfort Inn & Suites Knoxville West offer free cancellation for a full refund?
Yes, Comfort Inn & Suites Knoxville West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Inn & Suites Knoxville West?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Comfort Inn & Suites Knoxville West?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Inn & Suites Knoxville West?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Comfort Inn & Suites Knoxville West?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Comfort Inn & Suites Knoxville West and nearby?
Comfort Inn & Suites Knoxville West has a seasonal outdoor pool and a fitness center.
What's the area around Comfort Inn & Suites Knoxville West like?
Comfort Inn & Suites Knoxville West is in Bearden, a short 2-minute walk from West Town Mall.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Good
Jan 15, 2025
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 7, 2025
Frank
Frank, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Dec 22, 2024
Good place for a short stay
Very accommodating staff in great service. Breakfast was pretty good with two different types of waffles in an actual hot cooked meal of eggs and sausage. I actually left my toothbrush at home by accident and they gave me not one the two toothbrushes and toothpaste. Highly recommend.
Margie
Margie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 6, 2024
Jake
Jake, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 30, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
2/10 Poor
Nov 26, 2024
Just Yuck! Just go home!
We didn’t stay! We went up to the room very reluctantly due to the conditions and odor of the lobby and hallways. The ceilings were in disrepair, the wallpaper ripped or bumpy in several areas in the hall on the way to the room. The room might as well been on the highway because we could see and hear it without the curtains open. The pillows were smaller than an accent pillow. In fact they were so small that they took the standard pillow case and folded it inside to hide the fact that the pillow was too small for the pillow case. Again the odor was horrible. A miserable combination of deodorizer mixed with food or “other” substance odor. I could hardly find a parking space as well. I checked out almost as soon as we checked in. I plan to call tri see about a refund. Just yuck!
Eileen
Eileen, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 21, 2024
Room was very clean, front desk staff very friendly
Jeff
Jeff, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 11, 2024
There was a reason a room was available
Room was not that clean. The bathroom sink was clogged so bad we could not use it. Will choose a different hotel the next time we stay in Knoxville.
BRIAN
BRIAN, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
Taylor
Taylor, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 4, 2024
MARK
MARK, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Marcy
Marcy, 3-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 29, 2024
The staff was friendly and helpful. It appears to be an old hotel that they are trying to modernize but needs many updates. We were driving through so for night it was fine enough but will likely choose somewhere else next time.
Autumn
Autumn, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 27, 2024
Old and shabby but the rooms are clean and quiet; convenient location.
Aysegul
Aysegul, 2-night business trip
Verified Expedia guest review
4/10 Fair
Oct 27, 2024
Travis
Travis, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 27, 2024
Friendliness and professionalism of staff!!!
Kim
Kim, 1-night trip
Verified Expedia guest review
2/10 Poor
Oct 26, 2024
Unfortunately we had a medical emergency that prevented us from traveling to Tennessee. We called hampton inn where we were to stay on thursday night and they refunded us half of our reservation $. We asked Comfort inn if they could refund us part of our reservation $ for Friday night and were refused. We wont be staying at a Comfort Inn in the future but we will stay at a Hampton Inn.
Margaret
Margaret, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 25, 2024
Martin
Martin, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 23, 2024
convenient
Dave
Dave, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 19, 2024
The property was nice and clean but the room smelled musty.
Michelle
Michelle, 1-night family trip
Verified Expedia guest review
2/10 Poor
Oct 19, 2024
Beware of this Comfort Inn
We arrived in Knoxville around 1100 at night for the Saturday TN versus Alabama football game. The room had ants in it and some sort of bug in the sheets, both were found within 5 minutes of being in the room. We requested a different room and were told there was nothing else available. The nice lady at the desk offered clean sheets bc there were either pubic or chest hairs in the bed. She could not refund our money because we booked it on Hotels.com. We left and called family members 35 minutes away from the hotel at midnight to stay with them. It was a terrible experience and we wasted around $300.
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 18, 2024
Hunter
Hunter, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 13, 2024
Super friendly staff
Lyndsay
Lyndsay, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 4, 2024
Stephanie
Stephanie, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 2, 2024
Great option without kids. It has outdated furniture and it has cigarrette smell in almost all areas.
Cesar
Cesar, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 25, 2024
Breakfast area was constantly being monitored to make sure it was clean and well stocked with food.
Impressive.