Does Citadines La Défense Paris offer free cancellation for a full refund?

Yes, Citadines La Défense Paris does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Citadines La Défense Paris?

Yes, pets are welcome. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Citadines La Défense Paris?

Yes. Self parking costs EUR 20 per day.

What are the check-in and check-out times at Citadines La Défense Paris?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

Does Citadines La Défense Paris have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a dishwasher.

What's the area around Citadines La Défense Paris like?

Citadines La Défense Paris is a short 5-minute walk from Esplanade de la Defense Station and 7 minutes' walk from Seine.

Citadines La Défense Paris (Paris, ), Paris hotel discounts

10/10 Exceptional

7 July 2025

So conveniently located and very quiet

Suzanne, 4-night trip

10/10 Exceptional

7 July 2025

Very clean and convenient to the city. Very close to metro and walking distance to restaurants.

Ramon, 3-night trip

8/10 Very good

12 August 2025

Good choice

Yanxia, 4-night trip

8/10 Very good

19 April 2025

very clean and easy to access to metro 1

li xiang, 6-night trip

6/10 Good

16 June 2025

Property was ok, missing staff promptness

Amit, 2-night trip

10/10 Exceptional

12 October 2024

Staff very good, great place for a base to explore Paris

Anthony Lewis, 3-night trip

10/10 Exceptional

21 April 2025

Good location highly recommended

Highly recommended! Only one thing is the hotel location was not easily found, especially when you traveling with uber. But if you go with metro, it’s excellent, just 3 mins walk from metro and connected with foot bridge

KA KI, 1-night trip

10/10 Exceptional

15 March 2025

Good

frank osagie, 2-night trip

10/10 Exceptional

19 July 2023

A perfect location when you're going to a concert and within easy commute into town.

Petra, 1-night trip

6/10 Good

19 August 2024

Good but not great

I would say the Hotel was average given the 4 Star rating. This is a functional hotel next to a metro and rooms are ok. Beds very comfortable and space was good. Bathrooms very small.

Mark, 2-night trip

6/10 Good

15 August 2025

Upon arriving, the biggest challenge was simply finding the hotel. The location and access were confusing, and even our local Uber drivers struggled to get us there. The property is not easy to reach, and the small access area makes it difficult to accommodate larger groups. The surrounding area could also be cleaner, with better upkeep and landscaping. The staff, however, was phenomenal friendly, attentive, and willing to help wherever they could. The apartment we stayed in was very clean overall. However, there were a few issues. In the bathroom, running water in the sink caused water to trickle into the tub, which created a persistent rotten egg odor throughout our stay. Additionally, there were no face towels provided, only larger bath towels, which was inconvenient. Housekeeping was available during the day, but there was no one to remove trash outside those hours, meaning guests had to take their own garbage out. The exterior cleanliness and landscaping could use significant improvement at times, the property looked neglected, almost abandoned. A refresh with both external and internal renovations would make the hotel look more modern and inviting.

LaTisha, 8-night trip

8/10 Very good

6 June 2024

Was good. Quiet in rooms but got a bit hot and couldn’t figure out how to regulate the heating so just opened doors onto the balcony which helped but opening them meant lots of noise from street traffic. Generally was clean and very cosy. Staff were friendly and helpful. Location absolutely great for getting into Paris by metro. I’d recommend.

Michelle, 5-night trip

10/10 Exceptional

27 July 2023

Very clean and modern apartment. Bathroom was really small but wasn’t a problem for us. Beds were very comfortable and bedding was spotlessly clean & good quality. Staff were very helpful and friendly. It is a little tired looking outside the building but nothing that would stop me booking again. Really close to a metro station for travelling to central Paris which was only under 10 mins away. Some nice lively bars & restaurants nearby. Would happily recommend this accommodation.

Deborah, 2-night trip

6/10 Good

23 September 2024

We stayed 4 persons for 3 nights, and they did not do any cleaning or bring us new towels, or taking out the trash. We had also almost used all the toilet paper, and we were only in the room for sleeping, and was out most of the time, all days. We have been there before and it was the same situation, only our last two stays we were not in for 3 nights, and then it was more acceptable.

Linda, 3-night trip

2/10 Poor

24 March 2024

Not as described

Samy, 2-night trip

8/10 Very good

7 August 2023

This hotel is near the Metro....you can hop off the metro and walk for about 5 minutes to the hotel. The rooms are clean have all amenities and appear to be new.There were 5 of us ( a family) so we got an apartment and a studio, next to each. This is a great place if you are staying for a while because it has a full kitchen. The toilet being separate from the bath was a nice feature. The staff were very nice and gave me extra blankets as requested. The only issue is there was no complimentary coffee or tea in room, like American hotels. However, there is a convenience store about a 2 minutes walk where you can probably buy some.

Crista-Belle, 1-night trip

8/10 Very good

19 April 2025

We stayed in the La Defense area b/c the Citadines offered a little (and it was little) kitchenette. I had a 2 burner cooktop sink and microwave (no 'oven'), and a teeeeeny dishwasher (I'd rather have an oven). And a small fridge, but it was roomy enough to hold all we needed. We mostly ate breakfast in the mornings, and some microwave frozen dinners a couple times. There is a huge mall about 2-300 meters from the hotel. There are lots of restaurants around and in the mall, as well as a full supermarket. The subway station is VERY close and easy to use. The one line takes you directly to the Louvre and many other sites, and it is fairly easy to navigate to get onto other lines. Once you are in the subway, you can transfer w/o additional cost to most areas w/in the city centre. The room was smaller than it looks online, but OK for two people. Bathroom was clean but also small. There is not a lot of room to store things. They only clean 1 time/week, and we had to remind them, but they were very nice and cooperative about it. They will give you anything you need upon request. As for "quiet". We were surprised how noisy Paris is in general. The windows when closed, however, made the room at night almost silent! The hotel doors slam - no way to close them quietly. We noticed in the reviews that a few people complained about 'no air' in the hotel rooms. We found if we left the window open all day until bed time - the room was comfortable (April '25).

Mala, 14-night trip

8/10 Very good

10 November 2025

Excellent accueil à notre arrivée et tout au long de notre séjour. La chambre est propre bien équipée. C’est un peu bruyant à l’intérieur de l’hôtel. Le sol est revêtu de parquet ce qui induit que l’on entend les personnes du dessus marcher quand elles ont des talons. Je préfère cela qu’une moquette qui vieillit mal. C’est une baignoire dans la salle de bain. Il y a un tapis jetable pour mettre au fond et ne pas glisser. Le métro est vraiment à côté de l’hôtel.

CATHERINE, 1-night trip

10/10 Exceptional

10 October 2025

Muy buen hotel, la habitación limpia, tiene cocineta y balcón. Está a pasos de la Explanada de La Defense la cual te conecta muy bien con los puntos de interés de Paris.

Luis, 2-night trip

8/10 Very good

5 October 2025

Très jolie vue

Ala, 1-night trip

10/10 Exceptional

28 September 2025

Everything was great !

Marc, 2-night trip

8/10 Very good

16 August 2025

Bra hotell utenfor bykjernen

Bestilte familierom med eget soverom. I realiteten er dette to separate enheter, med felles inngangsdør med gang mellom to hotellrom/leiligheter. Den ene leiligheten hadde eget soverom i tillegg til både kjøkken og stue. Den andre leiligheten var et mer tradisjonelt hotellrom med kjøkkenløsning i enden. Det vil si at vi hadde tilgang til to bad og to kjøkken under oppholdet. Lurt å ha med noe for å holde dørene åpne mellom leilighetene. (Snor til å knyte de fast med el.) Dørene har dørlukkere som gjør at de går i lås og da må nøkkelkortene brukes for å åpne de igjen. Ble relativt raskt et irritasjonsmoment som måtte løses. Kjøkken inneholder kjøleskap med fryser, kokeplater og mikrobølgeovn. Ingen problem med aircondition, da vi måtte skru temperaturen på denne ned selv om det var over 30 varmegrader utendørs ved ankomst. Hyggelig og hjelpsom betjening i resepsjonen. Også i korridorene opplevde vi at renholdspersonellet spøkte og gjorde ablegøyer med barna. Vi bestilte uten frokost, men hadde tilgang til gratis espressomaskin i resepsjonen. Pakken vi bestilte innebar ingen renhold av rommene underveis, og behov for toalettpapir og håndduker måtte hentes ut i resepsjonen. Vi bodde der med tre overnattinger. Beliggenhet rett ved siden av både metrostasjon og bussholdeplass, så om det er et stykke utenfor bykjernen er det enkelt å komme seg til de kjente attraksjonene.

Lars, 3-night trip

4/10 Fair

13 August 2025

Leider war mein Aufenthalt in diesem Hotel nicht zufriedenstellend. Der Toilettenraum im Zimmer roch stark nach Urin, was den Aufenthalt unangenehm machte. Außerdem war das Bad verstopft – trotz Hinweis an das Personal wurde das Problem während meines Aufenthalts nicht behoben. Auch die Parkgarage war ein Negativpunkt: Sie ist frei zugänglich für Fremde und roch ebenfalls stark nach Urin, was kein Gefühl von Sicherheit oder Sauberkeit vermittelt. Positiv hervorheben möchte ich jedoch den leckeren, kostenlosen Kaffee in der Lobby – ein netter Service. Auch der Ausblick aus meinem Zimmer war sehr schön, und die Nähe zur Metrostation ist praktisch für Ausflüge in die Stadt. Insgesamt bleibt jedoch ein gemischter Eindruck – mit deutlich mehr Sorgfalt bei Sauberkeit und Wartung wäre das Hotel deutlich angenehmer.

Kateryna, 4-night trip

4/10 Fair

13 August 2025

Leider war mein Aufenthalt in diesem Hotel nicht zufriedenstellend. Der Toilettenraum im Zimmer roch stark nach Urin, was den Aufenthalt unangenehm machte. Außerdem war das Bad verstopft – trotz Hinweis an das Personal wurde das Problem während meines Aufenthalts nicht behoben. Auch die Parkgarage war ein Negativpunkt: Sie ist frei zugänglich für Fremde und roch ebenfalls stark nach Urin, was kein Gefühl von Sicherheit oder Sauberkeit vermittelt. Positiv hervorheben möchte ich jedoch den leckeren, kostenlosen Kaffee in der Lobby – ein netter Service. Auch der Ausblick aus meinem Zimmer war sehr schön, und die Nähe zur Metrostation ist praktisch für Ausflüge in die Stadt. Insgesamt bleibt jedoch ein gemischter Eindruck – mit deutlich mehr Sorgfalt bei Sauberkeit und Wartung wäre das Hotel deutlich angenehmer.

Kateryna, 7-night trip

10/10 Exceptional

12 August 2025

Très bon emplacement, idéal pour les familles.

L’hôtel est bien situé et pratique pour se déplacer. Les appartements sont confortables et adaptés aux séjours en famille. Le seul point négatif concerne les odeurs de cuisine provenant de certains appartements. Même si cela dépend du comportement des clients, il serait utile que l’établissement mette en place des règles plus strictes sur ce qui peut être cuisiné, afin d’éviter les nuisances olfactives. Cela améliorerait encore davantage l’expérience globale.

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