Hamburg (ZMB-Hamburg Central Train Station) - 10 min walk
Hamburg Dammtor Station - 27 min walk
South Central U-Bahn - 7 min walk
Berliner Tor Station - 7 min walk
Lohmuhlenstrasse U-Bahn - 9 min walk
Restaurants
Öz Urfa Kebap Haus - 4 min walk
Saray Köz Restaurant - 3 min walk
Back-Factory - 4 min walk
Restaurant Teheran - 3 min walk
XIV Heilige - 4 min walk
About this property
Best Western Plus Hotel St. Raphael
At Best Western Plus Hotel St. Raphael, you'll be just a 5-minute drive from Miniatur Wunderland and Elbe Philharmonic Hall. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. Also, Reeperbahn and Volksparkstadion are within a short drive. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: South Central U-Bahn is 7 minutes and Berliner Tor Station is 7 minutes.
Languages
English, German
At a glance
Hotel size
118 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered onsite self parking (EUR 13 per day)
Electric vehicle charging point on site
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Sailing nearby
Working away
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike storage
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Fireplace in lobby
Television in common areas
Fitness center
Bicycle parking
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Lockers available
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
42-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Soap and shampoo
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
LED light bulbs
Water-efficient toilets only
Special features
Dining
Bar - Onsite bar. Open select days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 22 per person
Parking
Uncovered self parking costs EUR 13 per day
Policies
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number Adenauerallee 41, 20097 Hamburg, DE 118 706 406, Hotel St. Raphael Hospiz GmbH, HRB 74 52, 040248200
Also known as
Best Western Plus Hotel St. Raphael
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus St. Raphael
Best Western Plus St. Raphael Hamburg
Best Western St. Raphael
Hamburg Best Western
Best Western St Raphael
Best Plus St Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel Hamburg
Frequently asked questions
Are pets allowed at Best Western Plus Hotel St. Raphael?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Hotel St. Raphael?
Yes. Self parking costs EUR 13 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Plus Hotel St. Raphael?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Best Western Plus Hotel St. Raphael?
No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.
What is there to do at Best Western Plus Hotel St. Raphael and nearby?
Have fun with nearby activities like cycling, hiking, and sailing. Best Western Plus Hotel St. Raphael also has a fitness center.
What's the area around Best Western Plus Hotel St. Raphael like?
Best Western Plus Hotel St. Raphael is in Hamburg City Center, a short 7-minute walk from South Central U-Bahn and 9 minutes' walk from Moenckebergstrasse.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 25, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 5, 2024
Hotel was close to train station and subway
Martin
Martin, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 27, 2024
Practically situated
Good stay - hotel is very well situated between 2 Underground stops which get you directly into city centre, exhibition centre Messehalle and the airport!
My room was big and comfortable.
Only downside is that at breakfast two days running it felt that they did not replace the cooked food quick enough as I could not get my selection of scrambled eggs.
Isabelle
Isabelle, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 20, 2024
good hotel but unfortunately, not in the best area, the area is somewhat run down, closed business and it attracts shady people.. Excellent breakfast, with ;large choice of foods, attentive staff in the breakfast room and reception. Room was small but quiet. Overall a good hotel despite the location.
Alberto
Alberto, 6-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Sep 18, 2024
Convenient location and very friendly and helpful staff. Room was small but adequate for a short stay.
Cynthia
Cynthia, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 16, 2024
Joaquin
Joaquin, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 27, 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 19, 2024
Marta
Marta, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 18, 2024
Michiaki
Michiaki, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2024
Avoid this location!
Hotel is good but location is not! A lot of homeless people and junkies doing drugs in the middle of the street. I was affraid of walking back to the hotel especially in the evening. I would have chosen a different hotel for sure if people would have been tell this in the reviews. Drugs were a well kept secret and I don t understand why!
Alexandru
Alexandru, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 18, 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 16, 2024
The property is well located especially for the train station but at night it is seedy
Victor
Victor, 1-night trip
Verified Expedia guest review
8/10 Very Good
May 30, 2024
Ludmila
Ludmila, 4-night trip
Verified Expedia guest review
10/10 Exceptional
May 3, 2024
Staff very helpful
WILLIAM
WILLIAM, 4-night trip
Verified Travelocity guest review
8/10 Very Good
Mar 25, 2024
Handy for Hamburg
Great hotel close to central station. Housekeeping staff were accommodating with our requests. Hotel is handy for Hamburg but the immediate area did feel a bit unsafe. Bed comfortable and clean room. Slightly outdated but overall nice presentation.
Verified traveler
2-night trip
Verified Hotels.com guest review
6/10 Good
Mar 10, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 5, 2024
When I am in Hamburg, I enjoy staying at the Best Western Plus Hotel St. Raphael. It is a wonderful boutique style hotel in the City Center and walking distance to the Main Train Station and all the shops.
Ivory
Ivory, 6-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 16, 2023
Great staff and lovely clean and large rooms!!
Kevin
Kevin, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 14, 2023
Alles in Ordnung!
William
William, 2-night trip
Verified Expedia guest review
8/10 Very Good
Sep 18, 2023
Comfortable and good location. .
Comfortable hotel near main train station. It is a bit noisy as sime of the trains run undergrounfmd quite close to the horel. Staff were all friendly and helpful. The only thing we found unhelpful was that there was a set of stairs that you had to carry your luggage up right after you came through the front door.
Wendy
Wendy, 2-night trip
Verified Hotels.com guest review
6/10 Good
Sep 11, 2023
Marlene
Marlene, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 3, 2023
Very nice hotel with friendly and helpfull staff. Short walk to the town centre.
Maurice van de
Maurice van de, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 21, 2023
Wir mochten dieses sehr gepflegte Hotel sehr. Super Lage, nicht weit von U und S-Bahn.
Das Personal war sehr hilfsbereit, freundlich und professionell. Wir würden dieses Hotel sicherlich nochmal wählen.
Christoph
Christoph, 2-night romance trip
Verified Orbitz guest review
8/10 Very Good
Jul 28, 2023
Good
Hotel in an old building, old furniture, small rooms, old bathroom. The location of the hotel is wonderful, close to the city center. There is paid car parking