Antonio Dovali Jaime 75, Col. Centro De Cuidad, Mexico City, CDMX, 1210
What's nearby
Samara Shops - 2 min walk
Parque La Mexicana - 15 min walk
Expo Santa Fe Mexico - 16 min walk
Santa Fe Center Mall - 19 min walk
Centro Medico ABC Santa Fe - 4 min drive
Getting around
Benito Juarez International Airport (MEX) - 18 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 31 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 60 min drive
Mexico City Fortuna Station - 19 min drive
Tlalnepantla de Baz Station - 23 min drive
San Rafael Station - 26 min drive
Santa Fé Station - 17 min walk
Area shuttle (surcharge)
Restaurants
Starbucks - 2 min walk
Fisher's Santa Fe - 1 min walk
La Imperial - 2 min walk
Mercado Gourmet - 2 min walk
Chili's - 2 min walk
About this property
Hotel Novotel Mexico City Santa Fe
Hotel Novotel Mexico City Santa Fe puts you within a 10-minute drive of Paseo de la Reforma and Chapultepec Park. Guests can visit the fitness center for a workout or grab a bite to eat at 365, which serves international cuisine and is open for breakfast, lunch, and dinner. This eco-certified hotel is also within a short drive of World Trade Center Mexico City and Angel of Independence Monument.
Languages
English, Spanish
At a glance
Hotel size
148 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (MXN 120 per day)
Offsite
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) on weekday mornings 6:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Working away
5 meeting rooms
Conference space (1615 square feet)
Services
24-hour front desk
Concierge services
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness center
Swimming pool
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
365 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
To-go breakfast is offered for an extra charge of approximately MXN 299 per person
Area shuttle service is offered for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 596.30 per pet, per night
Parking
Valet parking costs MXN 120 per day
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Hotel Mexico Santa Fe
Novotel Mexico Santa Fe
Mexico City Novotel
Novotel Mexico City
Novotel Mexico Santa Fe Hotel Mexico City
Novotel Mexico Santa Fe Mexico City
Hotel Novotel Mexico City Santa Fe
Novotel Mexico City Santa Fe
Novotel Mexico City Santa Fe
Hotel Novotel Mexico City Santa Fe Hotel
Hotel Novotel Mexico City Santa Fe Mexico City
Hotel Novotel Mexico City Santa Fe Hotel Mexico City
Frequently asked questions
Does Hotel Novotel Mexico City Santa Fe offer free cancellation for a full refund?
Yes, Hotel Novotel Mexico City Santa Fe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Novotel Mexico City Santa Fe?
Yes, there's a pool.
Are pets allowed at Hotel Novotel Mexico City Santa Fe?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of MXN 596.30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Novotel Mexico City Santa Fe?
Yes. Valet parking costs MXN 120 per day.
What are the check-in and check-out times at Hotel Novotel Mexico City Santa Fe?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Novotel Mexico City Santa Fe and nearby?
Have fun during the warmer months with activities nearby such as cycling. Hotel Novotel Mexico City Santa Fe also has a fitness center.
Are there restaurants at or near Hotel Novotel Mexico City Santa Fe?
Yes, 365 offers international cuisine.
What's the area around Hotel Novotel Mexico City Santa Fe like?
Hotel Novotel Mexico City Santa Fe is a short 15-minute walk from Parque La Mexicana and 16 minutes' walk from Expo Santa Fe Mexico.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 25, 2024
There was a slight sewage smell that came from either the bathroom sink or the shower drain.
Verified traveler
2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 1, 2024
israel
israel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Mariana
Mariana, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 11, 2024
Pablo
Pablo, 4-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 9, 2024
Beware, so many better hotels options nearby
BEWARE Room and hotel was so old and in need of renovation. The place felt haunted. The gyms equipment should be in a museum, I think it was 50 year old antiques. The staff was okay… only good thing is location. The breakfast was old food, from days ago. I had better food on Rwanda Airlines. Pay 50$ more and you can stay at beautiful mariott across the street.
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Aug 31, 2024
Great location for business meetings in Santa Fe
JOSE
JOSE, 4-night business trip
Verified Expedia guest review
8/10 Very Good
Aug 23, 2024
Carolina
Carolina, 5-night trip
Verified Hotels.com guest review
4/10 Fair
Aug 16, 2024
Actually the hotel is in a period of renovation
Eduardo
Eduardo, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
Amazing hotel
Martha
Martha, 1-night trip
Verified Expedia guest review
2/10 Poor
Aug 4, 2024
Staff and service are terribly bad.
Emeriel
Emeriel, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 28, 2024
TANIA
TANIA, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 24, 2024
Cesar
Cesar, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 20, 2024
Marcela
Marcela, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 5, 2024
Love being steps to our convention place.
Livier
Livier, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 27, 2024
Jose Maria Sarachaga
Jose Maria Sarachaga, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 26, 2024
Muy conveniente la ubicación, si llegas en bus para un vuelo del día siguiente, recuerda que el acceso al hotel por el estacionamiento esta en el nivel 2 (N2).
David
David, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Feb 28, 2024
The staff is amazing and the rooms very confortable.
Roberto
Roberto, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 24, 2024
TREVOR
TREVOR, 1-night trip
Verified Expedia guest review
8/10 Very Good
Feb 15, 2024
Good place to stay.
Ariel
Ariel, 1-night business trip
Verified Expedia guest review
6/10 Good
Jan 8, 2024
O
Liliana
Liliana, 2-night trip
Verified Expedia guest review
8/10 Very Good
Dec 12, 2023
Raul
Raul, 3-night romance trip
Verified Expedia guest review
6/10 Good
Dec 7, 2023
Rooms are dated. When I left the room, the door required me to pull it hard to lock, otherwise, the door would stay open. Very unsafe.