2/10 Poor
Aug 29, 2023
Negatives:
- No professional hotel staff. Everything on the property is done by 2 workers. There are no dedicated cleaners, cooks or receptionists. The two workers have good intentions but are not the type of professionals you'd expect to find in a 4 star hotel.
- Very inconvenient location. You must climb a very steep hill to get to the hotel from the beach. Anyone that is not young or in shape will have a very hard time with the climb. This hotel is not suitable for older people, people with health issues, or anyone requiring accommodations for mobility.
- Accessing the hotel by car is very difficult. It is not on any maps and you need to drive on the beach and up the steep hill you must climb by foot.
- Room was very cleaned. Many reviews mention that their room wasn't cleaned. They told us that they reason they never cleaned our room was because they don't have a master key and we should have left them the key. They never informed us of this when we checked in.
- The pool on our balcony was also never cleaned. There was sand and dead bugs in it making it unusable.
- There was a hole in the wall in our room and the electronic controls for the lights worked randomly. The resort is new and things are already breaking down and not being repaired.
- We could hear noise from the room next door. We heard the shouting and the baby crying.
Positives
- The reserved sun beds at the adjacent resort were nice.
- The view was nice.
- Water pressure was excellent.
Penny
Penny, 2-night trip
