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Rosewood Castiglion del Bosco

5.0 star property
Luxury hotel in Montalcino with 2 restaurants and 2 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rosewood Castiglion del Bosco

2 outdoor pools, open 8:30 AM to 6:30 PM, pool umbrellas, sun loungers
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Aerial view
Point of interest
Villa (Sant'Anna) | Premium bedding, down comforters, minibar, in-room safe

Reviews

10 out of 10

Exceptional

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • Pool
  • Airport transfer
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Winery
  • Golf course
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Seasonal outdoor pool

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Television
The price is $938
includes taxes & fees
$843 per night
Jan 5 - Jan 6, 2025

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Villa (Gauggiole)

Villa (Gauggiole) | Premium bedding, down comforters, minibar, in-room safe

Villa (Gauggiole)

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 5608 sq ft
  • Sleeps 8
  • 3 King Beds and 2 Twin Beds

View all photos for Casa del Vescovo

Casa del Vescovo | Premium bedding, down comforters, minibar, in-room safe

Casa del Vescovo

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
  • Sleeps 5
  • 2 King Beds

View all photos for Villa (Casa del Fiume)

Villa (Casa del Fiume) | Premium bedding, down comforters, minibar, in-room safe

Villa (Casa del Fiume)

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 5511 sq ft
  • Sleeps 8
  • 2 King Beds and 4 Twin Beds

View all photos for Villa (Chiusa)

Villa (Chiusa) | Premium bedding, down comforters, minibar, in-room safe

Villa (Chiusa)

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 4176 sq ft
  • Sleeps 8
  • 3 King Beds and 2 Twin Beds

View all photos for Villa (Castello)

Villa (Castello) | Premium bedding, down comforters, minibar, in-room safe

Villa (Castello)

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 3807 sq ft
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Villa (Biondi)

Villa (Biondi) | Premium bedding, down comforters, minibar, in-room safe

Villa (Biondi)

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 7815 sq ft
  • Sleeps 10
  • 3 King Beds and 4 Twin Beds

View all photos for Villa (Alba)

Villa (Alba) | Premium bedding, down comforters, minibar, in-room safe

Villa (Alba)

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 2540 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Casa Fontaccia

Casa Fontaccia | Premium bedding, down comforters, minibar, in-room safe

Casa Fontaccia

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
  • Sleeps 4
  • 2 King Beds

View all photos for Villa (Oddi)

Villa (Oddi) | Room amenity

Villa (Oddi)

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 6566 sq ft
  • Sleeps 12
  • 3 King Beds and 4 Twin Beds

View all photos for Villa (Agresto)

Villa (Agresto) | Room amenity

Villa (Agresto)

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 4973 sq ft
  • Sleeps 12
  • 6 King Beds

View all photos for Villa (Stabbi)

Villa (Stabbi) | Premium bedding, down comforters, minibar, in-room safe

Villa (Stabbi)

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 5640 sq ft
  • Sleeps 11
  • 4 King Beds and 3 Twin Beds

View all photos for Villa (Sant'Anna)

Villa (Sant'Anna) | Premium bedding, down comforters, minibar, in-room safe

Villa (Sant'Anna)

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 7050 sq ft
  • Sleeps 10
  • 3 King Beds and 4 Twin Beds

View all photos for Villa (Oliviera)

Villa (Oliviera) | Premium bedding, down comforters, minibar, in-room safe

Villa (Oliviera)

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
  • 4499 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Suite (Castiglion del Bosco)

Suite (Castiglion del Bosco) | Premium bedding, down comforters, minibar, in-room safe

Suite (Castiglion del Bosco)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 1109 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, minibar, in-room safe

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
LCD TV
Hypo-allergenic bedding
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Borgo)

Suite (Borgo) | Premium bedding, down comforters, minibar, in-room safe

Suite (Borgo)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace

Suite, Terrace | Premium bedding, down comforters, minibar, in-room safe

Suite, Terrace

Highlights

Terrace
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 893 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Localita Castiglion del Bosco, Montalcino, SI, 53024

What's nearby

  • Castiglion del Bosco Winery - 6 min walk
  • Fortress of Montalcino - 21 min drive
  • Tenuta Greppo Franco Biondi Santi - 31 min drive
  • Abbazia di Sant'Antimo - 36 min drive
  • Castello Banfi - 50 min drive

Getting around

  • Florence Airport, Peretola (FLR) - 133 min drive
  • Buonconvento Station - 14 min drive
  • Asciano Monte Oliveto Maggiore Station - 35 min drive
  • Murlo Station - 36 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • ‪Caffè Fiaschetteria Italiana 1888 - ‬22 min drive
  • ‪Le Potazzine - ‬22 min drive
  • ‪Osteria di Porta al cassero - ‬22 min drive
  • ‪La Sosta - ‬22 min drive
  • ‪Enoteca di Piazza - ‬22 min drive

About this property

Rosewood Castiglion del Bosco

Rosewood Castiglion del Bosco features a winery and a golf course. Guests can visit the spa to be pampered with deep-tissue massages, facials, or body scrubs, and Campo del Drago, one of 2 restaurants, serves Italian cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a rooftop terrace, and a poolside bar.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 42 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Children's club*
DONE

Pets

    • Pets stay free
    • Service animals welcome
    • Food and water bowls and litter boxes available
    • Pet sitting services offered
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station pick-up*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10:30 AM
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games

What to do

  • Tennis lessons
  • Fitness classes
  • Yoga classes
  • Archery
  • Golf lessons
  • Golfing
  • Mountain biking
  • Helicopter/airplane tours
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Scooter/moped rentals nearby
  • Hot springs nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2008
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • Golf course on site
  • Golf driving range on site
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Winery on site
  • Banquet hall
  • Tuscan architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Dining

Campo del Drago - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Osteria La Canonica - This restaurant specializes in local cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.00 per person, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 50 per person
  • Airport shuttle service is offered for an extra charge of EUR 500 per vehicle (one-way, maximum occupancy 2)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 9 to March 31:
  • Bar/Lounge
  • Business center
  • Children's club
  • Dining venue(s)
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
  • Spa tub
  • Swimming pool
  • Tennis courts

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for EUR 200.0 per day
  • Children's club access is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 6:30 PM
  • The seasonal pool is open from March to January
  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Guests under 3 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts major credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT052037A1V2HR23XR

Also known as

Castiglion Bosco
Castiglion Bosco Hotel
Castiglion Bosco Hotel Montalcino
Castiglion Bosco Montalcino
Rosewood Castiglion Bosco Hotel Montalcino
Rosewood Castiglion Bosco Hotel
Rosewood Castiglion Bosco Montalcino
Rosewood Castiglion Bosco
Rosewood Castiglion del Bosco Hotel
Rosewood Castiglion del Bosco Montalcino
Rosewood Castiglion del Bosco Hotel Montalcino

Frequently asked questions

Does Rosewood Castiglion del Bosco offer free cancellation for a full refund?
Yes, Rosewood Castiglion del Bosco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Rosewood Castiglion del Bosco?
Yes, there are 2 outdoor pools. Guests have pool access from 8:30 AM to 6:30 PM.
Are pets allowed at Rosewood Castiglion del Bosco?
Yes, pets stay free. Pet-sitting services, food and water bowls, and litter boxes are available.
Is parking offered on site at Rosewood Castiglion del Bosco?
Yes, there's free self and valet parking. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Rosewood Castiglion del Bosco?
Yes, an airport shuttle is available. The charge is EUR 500 per vehicle one-way.
What are the check-in and check-out times at Rosewood Castiglion del Bosco?
Check-in start time: noon; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Rosewood Castiglion del Bosco and nearby?
Have fun with onsite activities like mountain biking, archery, and hiking, and practice your swing at the golf course. Additional recreation onsite includes fitness classes, helicopter/airplane tours, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Rosewood Castiglion del Bosco also has 3 bars, a winery, and a seasonal outdoor pool, as well as a 24-hour fitness center, a sauna, and an arcade.
Are there restaurants at or near Rosewood Castiglion del Bosco?
Yes, there are 2 onsite restaurants, featuring alfresco dining, Italian cuisine, and garden views.
Does Rosewood Castiglion del Bosco have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Rosewood Castiglion del Bosco like?
Rosewood Castiglion del Bosco is located a short 6-minute walk from Castiglion del Bosco Winery.

Reviews

10

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Everything was to PERFECTION.
Irina, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is one of the best hotels i have ever been! Property is spectacular, rooms are superb, service is the best!! The hotel has everything one needs! Infinity pool with the tuscan view and food were the best of the property!! Suggest to stay at the property and enjoy the hotel without going anywhere else.
Graciela, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Tutto meraviglioso Staff gentilissimo e pieno di attenzioni
Laura, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Unbelievable experience
Without a doubt one of the best hotels we have ever stayed in. Everything from the service to the property itself was phenomenal.
nishant, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tip for the Best View...and some surprises
This "hotel" is actually a small ancient village that's been restored as a resort. It's extraordinary, though keep in mind that you'll walk outside to go to the restaurants, the lobby, etc. We absolutely loved this. Our suite had a massive patio and amazing sunset views, though our west-facing view was just trees and not the quintessential Tuscan farmland and rolling-hills view; for that you will want a suite in Alto-Borgo, the slightly uphill part of the resort with perfect southeast-facing views. The downside is those rooms are a 10 min walk from the restaurants and main part of the resort, whereas the original suites are right in the village. Oh, and by "village" I don't mean tourists and shops. There aren't any. Zero. It's totally private. And it's not near anything, so no security issues or lookieloos at all. This is a UNESCO site and so they could not build anything new, but only remodel whatever was already there. First surprise is that the road to get there is dirt. Due to UNESCO they can't pave it. Though some small sections of the ancient stone road remain, it's 99% dirt for several kilometers. A couple of disappointments are the main restaurant and the concierge service. The main, Michelin-starred restaurant is great for breakfast, but according to many guests we spoke to it's a let-down for dinner. However the Osteria restaurant is great, and dining at the golf club is good for pizza night. The concierge issues were perplexing for such an amazing resort.
Scott, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice view, quiet , very beautiful golf course.
Itthphat, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

elida, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dr Clement, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Best service we have ever received! They are so friendly and accommodating! Will definitely visit again
christy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best hotels we stayed at
Aleksandra, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nicolas, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great property and fabulous service by staff. It’s remote to get to but well worth it. Top notch quality.
Nanda, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The service is excellent. The rooms are superb—Tuscany at its best. The staff go out of their way to be friendly and helpful. The two restaurants are excellent, as are the staff. Please note that to get to the hotel, you have to travel on a gravel road. The medieval village is picturesque, with beautiful views below of the Tuscan valleys.
HARIETA, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

extraordinary wines, hotel and everything!
extraordinary!
Roy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 3-night trip
Verified Hotels.com guest review

6/10 Good

Location, pool, views were great but service was disappointing. Very slow at restaurants, bar not acceptable for a resort at this price point. Also terrible was trying to book a tour to see the vineyards. When we checked in they told us it was fully booked, then they tried to accommodate us but let us know less than an hour before and we were out so we couldn’t make it on time. Whenever we tried to message them they took hours to respond or did not respond at all. Not planning on returning.
Verified Expedia guest review

10/10 Exceptional

Awesome location wonderful view dinning experience wonderful
Elias, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Something special !
khalid, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Spectacular Tuscan Experience
This is an outstanding destination hotel that I hope to visit again as soon as I am able. The location, food, and quality of the facilities are all outstanding. Truly 5-stars.
Paul, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A great visit with friends
The property is beautiful. Great service, great food. The wine tasing room is quite posh. The gym is well equipped. The rooms are comfortable. The drive up to the property is long but worth it.
Elizabeth, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great autumn getaway!
Beautiful hotel tucked away in the Tuscan hills. Very peaceful and beautifully taken care of. The rooms are huge and beautiful.
Abigail, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Tuscany at it's absolute best
This an amazing property is owned by the famous Ferragamo fashion family in a most beautiful Tuscan setting. The heated infinity pool is incredible. The restaurants are outstanding and the estates wines our brilliant and make sure you book a wine tasting with Florence at the incredible winery. The resort staff and all very friendly and most professional. The view are incredible and our suite was more like a luxurious Tuscan villa, massive bedroom, bathroom and living room including a large dinning table. The property as great walking trails, golf course and even its own ancient chapel and castle ruin. This is a very special property in a beautiful part of Italy.
Peter, 3-night romance trip
Verified Hotels.com guest review