I travel a lot and stay in hotel rooms about 150-200 nights per year. This is NOT an hotel that I would recommend.
Upon my arrival in Frankfurt I called the Hotel to find out if there was a shuttle and if my room was available. I was told that the room was available and that yes there was a shuttle. I arrived at the hotel at 1:20pm to be told that the room was not ready. Upon my insistence, the room was suddenly ready but I had to pay 15 euro in addition for checking-in 1 ½ hour early. What a racket. This hotel typically goes for $80 at most, they charged me 200 euro per night and have the audacity of charging 15 euro for checking in 90 minutes before. While I can understand that prices change based on availability, and in my case, my stay was during a Large tradeshow and this was one of the few hotels that had availability. I cannot understand the charging of the 15 euro and the 5 euro shuttle charges.
The room smelled and the outside door to the balcony did not closed properly. Called and spoke to the manager and he was no help what so ever. I asked how many starts was the property and he told me that the property was not rated. Where does expedia get the 3 stars???. The shuttle is 5 euro each way. The airport is far, I would say 20 minutes away or 25 euro via taxi. The shuttle bus was operated like in a third world. people were standing in a similar way you stand in a New York City subway during rush hour and driving fast.
I would never, ever stay here again.