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1 room, 2 adults

Candlewood Suites Austin Airport, an IHG Hotel

2.5-star2.5 stars
6711 East Ben White Boulevard, Bldg. 2, Austin, TX, 78741, United States of America

Art Deco hotel in Austin with restaurant and bar/lounge
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Staff was very friendly...comfy bedsApr 23, 2021
  • The room they gave me was well worth the price. Service was great and rooms wear clean.Mar 21, 2021

Candlewood Suites Austin Airport, an IHG Hotel

from Rs6,888
  • Standard Room
  • Studio Suite, 1 King Bed, Non Smoking
  • Studio Suite, 2 Queen Beds, Accessible (Hearing, Mobility)
  • Studio Suite, 2 Queen Beds, Non Smoking
  • Studio Suite, 1 King Bed, Accessible (Roll-In Shower)
  • Studio Suite, 1 King Bed, Accessible (Hearing, Mobility)
  • Suite, 1 Bedroom, Non Smoking (1 Bedroom)
  • Room, 1 Bedroom, Accessible, Non Smoking (Hearing, Mobility)
  • Studio Suite, 1 King Bed, Accessible (Hearing)
  • Room, 1 Bedroom, Accessible (Hearing)

What’s around Candlewood Suites Austin Airport, an IHG Hotel

Landmarks

  • McKinney Falls State Park - 34 min walk
  • Riverside Golf Course - 2.4 mi / 3.8 km
  • Lady Bird Lake - 5.5 mi / 8.9 km
  • Sixth Street - 6.5 mi / 10.4 km
  • South Congress Avenue - 6.9 mi / 11.1 km
  • Austin Convention Center - 8 mi / 12.9 km
  • Frank Erwin Center - 9.1 mi / 14.6 km
  • St. Edward's University - 6.3 mi / 10.2 km

Getting around

  • Austin-Bergstrom International Airport (AUS) - 6 min drive
  • Austin Station - 18 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 86 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-3:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs only)*

  • 2 per room (up to 51 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free onsite self parking

  • Onsite extended parking (USD 20 per week)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Barbecue grills
Things to do
  • Outdoor seasonal pool
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 600
  • Conference space size (meters) - 56
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2019
  • Elevator
  • ATM/banking
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub only
Be entertained
  • 46-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Weekly housekeeping provided
  • Connecting/adjoining rooms available

Special features

Dining

G Bar and Grill - Overlooking the pool, this bistro serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Candlewood Suites Austin Airport, an IHG Hotel’s small print

Also known as

  • Candlewood Suites Austin Hotel
  • Candlewood Suites Austin Airport, an IHG Hotel Hotel
  • Candlewood Suites Austin Airport, an IHG Hotel Austin
  • Candlewood Suites Austin Airport, an IHG Hotel Hotel Austin
  • Candlewood Suites Austin
  • Candlewood Suites Austin Airport

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The seasonal pool is open from March to November.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practice of: COVID-19 Guidelines (CDC); SafeStay (AHLA - USA); Safe Travels (WTTC - Global); Ecolab (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Pet deposit: USD 50 per stay

  • Service fee: USD 4.99 per accommodation, per night

Optional extras

Extended parking costs USD 20 per week

Housekeeping is offered every 7 days for an extra charge of USD 10.99

Breakfast costs between USD 12.95 and USD 50.00 for adults, and USD 10.00 and USD 50.00 for children (approximately)

Pets are allowed for an extra charge of USD 15 per pet, per day

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Candlewood Suites Austin Airport, an IHG Hotel

  • Does Candlewood Suites Austin Airport, an IHG Hotel offer free cancellation for a full refund?
    Yes, Candlewood Suites Austin Airport, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Candlewood Suites Austin Airport, an IHG Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Candlewood Suites Austin Airport, an IHG Hotel?
    Yes, there's free self parking.
  • Is there a pool at Candlewood Suites Austin Airport, an IHG Hotel?
    Yes, there's a seasonal outdoor pool.
  • Are pets allowed at Candlewood Suites Austin Airport, an IHG Hotel?
    Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 51 lbs per pet. There's a charge of USD 15 per pet, per day, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Candlewood Suites Austin Airport, an IHG Hotel?
    You can check in from 3:00 PM - 3:00 AM. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Candlewood Suites Austin Airport, an IHG Hotel?
    Yes, G Bar and Grill offers pool views. Nearby restaurants include Wendy's (12-min walk), Jack in the Box (13-min walk), and Taqueria Morelos (2.4 mi).
  • Is airport shuttle service offered by Candlewood Suites Austin Airport, an IHG Hotel?
    Yes, a free airport shuttle is available.
  • What is there to do at Candlewood Suites Austin Airport, an IHG Hotel and nearby?
    Candlewood Suites Austin Airport, an IHG Hotel has a seasonal outdoor pool and a 24-hour fitness center, as well as access to a nearby outdoor pool.

Recent reviews

Superb 9.2 From 58 reviews

Exceptional 10.0
Absolutely Awesome!
What an amazing experience! Me and my best friend chose this hotel for a bday weekend trip to Austin. The staff was so friendly and fun! The room was awesome and the location was also perfect! We stayed in and chilled some, enjoying the room. We went out to eat amazing sushi nearby and even ordered doordash another night at like 1am. The staff was there the whole way, making sure we had everything we needed! We will definitely choose this hotel again. Thank you, Candlewood!
Pepper, us1 night trip with friends
Fair 4.0
Hotels.com info wrong. Rude staff.
The hotel is nice but the lady at the desk ruined my experience. I was excited to try a Candlewood since I travel a lot and they are available on Hotels.com often and now am afraid that they'll have more rude employees who over charge. The key facts about the hotel state that there is a $50 pet deposit and the small print states that there is a $15 cleaning fee, service animals exempt. I specified on my check in information that I had my emotional support dog but I still pick hotels that are dog friendly with reasonable cleaning fees. She was extremely rude in telling me I was lucky she didn't just automatically charge me $150 and that it's my fault that I trusted hotels.com key facts and small print and forced a $50 fee at check in rather than deposit and kept tapping my phone with a VERY long finger nail when I pulled up the policies printed on the site and kept yeling "it ain't our site" mad at me that someone on their end put wrong information on the hotels.com site.
Samantha, us1 night trip
Exceptional 10.0
Everything is great
Andrea, us1 night trip
Exceptional 10.0
Pleasant stay
Very clean hotel and a very professional staff/ Bed was comfortable, but the noise from the highway was a bit loud at times
Bradley, us1 night business trip
Exceptional 10.0
Quite and parking was well lit and plenty of walking space for my dog
Mona, us2 night romance trip
Good 6.0
Horrible Service this time
It was not the customer service I'm used to here. If I didn't already know the service can be better, I would definitely not stay here again.
Latedra, us1 night trip
Poor 2.0
Evacuation
I tried to evacuate for hurricane Laura to Austin to this hotel but could not get there. But they charged me anyway.
us3 night trip
Exceptional 10.0
Top Notch
This place was clean, almost to the excess. The front desk people and shuttle drivers were top notch. I enjoyed the amenities, and knew that they were taking coronavirus precautions seriously.
Shirley, us1 night business trip
Exceptional 10.0
Hotel is very clean. Service was great. Would definitely stay again.
Dean, us1 night business trip
Exceptional 10.0
Won’t regret
It was relaxing and cool. The hotel was quite and clean.
Chang, us1 night trip with friends

Candlewood Suites Austin Airport, an IHG Hotel