UDS Backwater Resort

Photo gallery for UDS Backwater Resort

Primary image
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Overview of UDS Backwater Resort

UDS Backwater Resort

4.5 star property
Luxury hotel in Ambalapuzha with outdoor pool and restaurant

8.0/10 Very good

6 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is Rs 67
Price available on 03/07/2022
Map
Miyyath Punnamada Road, Punnamada, Ambalapuzha, Kerala, 688006
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Steam room
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Airport shuttle
For families
  • Children's pool
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

Getting around

  • Cochin International Airport (COK) - 76 min drive
  • Thiruvizha Station - 18 min drive
  • Ambalapuzha Station - 21 min drive
  • Tumboli Station - 24 min drive
  • Airport shuttle (surcharge)

About this property

UDS Backwater Resort

UDS Backwater Resort offers an airport shuttle (available 24 hours) for INR 3000 per vehicle one-way. Guests can relax at the steam room, work out at the 24-hour health club, or grab a bite to eat at the coffee shop/cafe. An outdoor pool, a children's pool, and a terrace are other highlights at this luxurious hotel.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Water dispenser

Taking the kids

  • Children's pool

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • 24-hour health club
  • An outdoor pool
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible

Languages spoken

  • English

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: INR 1500
  • Christmas Eve (24 December) Gala Dinner per child: INR 950 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 3000
  • New Year's Eve (31 December) Gala Dinner per child: INR 1750 (from 6 to 12 years old)

Optional extras

  • Continental breakfast is offered for an extra charge of INR 550 for adults and INR 300 for children (approximately)
  • Airport shuttle service is offered for an extra charge of INR 3000 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Kitchen/kitchenette use is available for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for INR 2000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards.

Also known as

UDS Backwater Resort Alappuzha
UDS Backwater Alappuzha
UDS Backwater
UDS Backwater Resort Hotel
UDS Backwater Resort Ambalapuzha
UDS Backwater Resort Hotel Ambalapuzha

Frequently asked questions

Overall score and ratings

8.0

Very good

9.3/10

Cleanliness

8.3/10

Staff & service

6.0/10

Amenities

8.3/10

Property conditions & facilities

8/10 Very good

3-night trip
Verified Expedia guest review

6/10 Good

The property is beautiful. However, a lot of it is still under construction. Nowhere on the hotel's website was this indicated or in any way communicated to us. We weren't told that our suit was adjacent to one that was under construction. It wasn't a good surprise! We spent a lot of time contacting the front desk because the services that you expect to receive at any other hotel (at this price) weren't provided or things that were promised weren't delivered (toilet paper, bottled water and additional bed). Our suit wasn't cleaned the second day of our stay because the cleaning crew was too busy and they came to do so close to bedtime. The restaurant and the staff were fabulous! Great food. I eat gluten/dairy free and they were very helpful. However, they don't serve alcoholic beverages. Again, nowhere on the hotel's website was this indicated or in any way communicated to us. There aren't any amenities for kids here. The "playroom" has a couple of board games. Don't plan on catching an Uber from here. If you are looking for a beautiful location with excellent customer service (until they get their act together at this one), I recommend traveling down to the The Raviz Ashtamudi instead.
Karen, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great family holiday
Wonderful trip, great for kids and adults alike. Can include more activities that would make it amazing. Spa massages are worth a trial too.
Melvin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Stunning location in Alleppey
Fantastic luxurious new build hotel. Beautiful pool. Great staff and excellent value and tasty food. Wish we’d had time to stay longer. Upon our art st check in the receptionist arranged a two hour boat trip through The backwaters
Steven, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

accueil obséquieux petit déjeuner, les prix ne sont pas indiqués pas d'explications précises pour les possibilités d'excursions, prix, conditions
MARTINE, 2-night romance trip
Verified Hotels.com guest review