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Stadthotel Smutje

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Overview of Stadthotel Smutje

Stadthotel Smutje

3.5 star property
3.5-star hotel in Norden with 2 restaurants and bar/lounge

8.8/10 Fabulous

14 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bar
Map
Neuer Weg 89, Norden, NDS, 26506

Room options

About this area

Getting around

  • Norddeich Station - 7 min drive
  • Norddeich Mole Station - 7 min drive
  • Norden Station - 10 min walk

Restaurants

  • Pizzastübchen - 4 min walk
  • Hellas - 4 min walk
  • Da Sergio - 7 min walk
  • Frietbox - 11 min walk
  • La Rustica Pizzeria - 4 min drive

About this property

Stadthotel Smutje

Stadthotel Smutje is a great choice for a stay in Norden. Guests looking for a bite to eat can check out the 2 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other features include a snack bar/deli, a terrace, and a garden.

Languages

English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
On-site antigen/rapid COVID-19 testing is available for a EUR 10 fee
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 9:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (EUR 5 per day)
  • Uncovered onsite extended parking (EUR 5 per day)
  • Offsite parking within 656 ft (EUR 5 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–11:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Shopping mall on site

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Tourism fee: EUR 2.5 per person, per night

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 7 per pet, per day

Parking

  • Uncovered self parking costs EUR 5 per day
  • Uncovered extended parking costs EUR 5 per day
  • Parking is available nearby and costs EUR 5 per day (656 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

On-site antigen/rapid COVID-19 testing is available for a EUR 10 fee.

Policies

<p>Noise-free guestrooms cannot be guaranteed. </p><p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site. </p><p>This property accepts credit cards.</p>

Also known as

Stadthotel Smutje Hotel Norden
Stadthotel Smutje Hotel
Stadthotel Smutje Norden
Stadthotel Smutje Hotel
Stadthotel Smutje Norden
Stadthotel Smutje Hotel Norden

Frequently asked questions

Does Stadthotel Smutje offer free cancellation for a full refund?
Yes, Stadthotel Smutje does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Stadthotel Smutje?
This property confirms that onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Stadthotel Smutje?
Yes, dogs are welcome. There's a charge of EUR 7 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Stadthotel Smutje?
Yes. Self parking costs EUR 5 per day. Extended parking costs EUR 5 per day.
What are the check-in and check-out times at Stadthotel Smutje?
You can check in from 2:00 PM - 9:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Stadthotel Smutje and nearby?
Stadthotel Smutje has a garden.
Are there restaurants at or near Stadthotel Smutje?
Yes, there are 2 onsite restaurants. Nearby restaurants include Pizzastübchen (4-min walk), Hellas (4-min walk), and Da Sergio (7-min walk).
What's the area around Stadthotel Smutje like?
Stadthotel Smutje is a short 10-minute walk from Norden Station and 6 minutes' walk from Dike Mill Museum.

Reviews

8.8

Fabulous

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Zuvorkommende, freundliche Kommunikation, Service an Rezeption und Speisesaal sehr gut, im Frühstücksraum Top! Ein rundum gelungener Aufenthalt in einem komfortablen Hotel mit prima Küche und sehr nettem Personal. Immer gerne wieder!
Karl-Heinz, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Zentrale Lage, ruhige Zimmer, erstklassiger Service
Michael, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sehr hübsches renoviertes Hotel in der Innenstadt. Super Lage , tolle große stylisch und modern eingerichtete Zimmer. Sehr freundliches Personal.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

Die Badezimmer sind sauber, allerdings Renovierungsbedürftig!!
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Alles so wie gewünscht, danke gutes Essen, freundliches Personal
1-night family trip
Verified Expedia guest review

4/10 Fair

Leider bekamen wir nicht das gebuchte Appartement im Hotel, sondern eine Ferienwohnung einige Straßen weiter. Der Eingang war über einen schmutzigen Hinterhof vorbei an Mülltonnen, dann durch ein muffiges Treppenhaus. Keines der Zimmer war verdunkelbar - entsprechend schlecht haben wir geschlafen. Außerdem gab es durch die alten Leitungen in dem Haus ein permanentes Klopfgeräusch (auch in der Nacht). Am schlimmsten war die komplette Unprofessionalität der Mitarbeiter: wir haben einen Schlüsselbund mit 6 Schlüsseln in die Hand gedrückt bekommen mit einer vagen Beschreibung, wo die Ferienwohnung ist. Haben es nicht gefunden - sind mit dem Auto versehentlich in die Fußgängerzone gefahren. Wieder zurück zum Hotel: die Mitarbeiterin war nie in der Ferienwohnung - konnte es nicht besser beschreiben. Einen Zettel mit der Wegbesschreibung gab es auch nicht. Haben dann nochmals an mehreren Wohnungstüren die Schlüssel ausprobiert, bis endlich einer passte. Dass man den Polder beim Parkplatz mit einem der vielen Schlüssel öffnen kann, wurde uns auch nicht gesagt. Hier liegt ganz klar ein Führungsproblem vor: das Eigentümer-Paar war in den ganzen 3 Tagen nie zu sehen. Die Mitarbeiter sind komplett auf sich allein gestellt. Sie müssen u.a Rezeption + Frühstücksbuffet gleichermaßen machen. An einem Morgen fehlte das Frischkorn-Müsli. Auf Nachfrage sagte die Mitarbeiterin lapidar: das habe ich gestern vergessen zu machen. Hier fehlt es an Einarbeitung und Betreuung der Mitarbeiter!
Familie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very good

Es wäre schön wenn man die langen dicken Spinnweben besser beseitigt, sonst war es ok
2-night trip
Verified Expedia guest review