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Hotel Casa del Rio

3.0 star property
Santa Isabel Cholula hotel with 4 outdoor pools and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa del Rio

Indoor pool, 4 outdoor pools, open open 24 hours, pool umbrellas
Front of property
Garden
Lobby sitting area
Free WiFi

Reviews

3.0 out of 10

Popular amenities

  • Free breakfast
  • Parking available
  • Spa
  • Pool
  • Bar
  • Airport transfer
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Lazy river
  • Children's pool
  • 24-hour room service
  • 24-hour business center
  • Conference center
  • Meeting rooms
  • Airport shuttle
  • Terrace
Feel at home
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Free grocery shopping service

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Double Room

Family Double Room | Free WiFi

Family Double Room

Highlights

Flat-screen TV
Private bathroom
Cable channels
In-room massage
Daily housekeeping
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Free WiFi

Double Room, 1 Double Bed

Highlights

Flat-screen TV
Private bathroom
Cable channels
In-room massage
Daily housekeeping
  • River view
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
Carretera Federal Puebla- Atlixco, Km 22.5, Santa Isabel Cholula, PUE, 74200

What's nearby

  • Templo San Francisco Acatepec - 9 min drive - 8.7 km
  • Lighted Village - 13 min drive - 12.4 km
  • Atlixco Square - 14 min drive - 12.2 km
  • Great Pyramid of Cholula - 16 min drive - 14.3 km
  • Angelopolis Commercial Center - 17 min drive - 17.1 km

Getting around

  • Puebla Intl. Airport (PBC) - 52 min drive
  • Puebla–Cholula Tourist Train Terminal - 43 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cecina Isabel - ‬7 min drive
  • ‪Veneto Ristorante Italiano - ‬6 min drive
  • ‪Al Canton Dell Italian - ‬6 min drive
  • ‪El Italomexicano - ‬7 min drive
  • ‪Dolomiti - ‬7 min drive

About this property

Hotel Casa del Rio

Hotel Casa del Rio puts you within a 15-minute drive of Atlixco Square. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or hydrotherapy. Other highlights include 4 outdoor pools, an indoor pool, and a lazy river.

Languages

English, Spanish

At a glance

Hotel size

  • 16 rooms

Arriving/Leaving

  • Check-in time starts at noon
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs and cats only, 1 total, up to 22 lbs per pet)
  • Restrictions apply*

Internet

  • Free WiFi in rooms

Parking

  • Free offsite parking nearby

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Lazy river

What to do

  • Access to nearby outdoor pool
  • Access to nearby indoor pool

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free grocery shopping service
  • Luggage storage
  • Pool umbrellas

Facilities

  • Garden
  • Picnic area
  • Terrace
  • 4 outdoor pools
  • An indoor pool
  • Full-service spa
  • Lazy river
  • 24-hour pool access

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards.

Also known as

Hotel Casa Rio Santa Isabel Cholula
Casa Rio Santa Isabel Cholula
Hotel Casa del Rio Hotel
Hotel Casa del Rio Santa Isabel Cholula
Hotel Casa del Rio Hotel Santa Isabel Cholula

Frequently asked questions

Does Hotel Casa del Rio offer free cancellation for a full refund?
Yes, Hotel Casa del Rio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Casa del Rio?
Yes, there are 4 outdoor pools, an indoor pool, and a children's pool. Guests have 24-hour pool access.
Are pets allowed at Hotel Casa del Rio?
Yes, cats and dogs stay free, with a limit of 1 total and maximum weight of 22 lbs per pet.
Is parking offered on site at Hotel Casa del Rio?
No, unfortunately, but there's free parking nearby.
Is airport shuttle service offered by Hotel Casa del Rio?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Casa del Rio?
You can check in starting at noon. Check-out time is 11:00 AM.
What is there to do at Hotel Casa del Rio and nearby?
Hotel Casa del Rio has 4 outdoor pools, a spa, and a picnic area, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Hotel Casa del Rio?
Yes, there's an onsite restaurant.

Reviews

3.0

3.4/10

Cleanliness

4.0/10

Staff & service

3.4/10

Property conditions & facilities

Reviews

2/10 Poor

MALISIMO...NI SIQUIERA ME QUEDE...LLEGAMOS Y EL BAÑO ESTABA COMPLETAMENTE SUCIO...EL EXCUSADO Y BOTE DE BASURA CON VOMITO...RECOMIENDO NO ANUNCIARLO EN SU SITIO PORQUE SE DESPRESTIGIAN...INCLUSO PAGUE Y NO ME HAN ENVIADO MI FACTURA
GILBERTO, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

Llegamos al hotel y no habían habitación para quedarnos Nos comentaron que no tenían buena comunicación con ustedes y no había disponibilidad
Tania, 1-night trip
Verified Expedia guest review

6/10 Good

En un principio me dijeron que no les había llegado mi reservación y después me acomodaron en una habitación donde las instalaciones ya están muy antiguas
Fernando, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

Pésima opción
El hotel está muy descuidado, tiene humedad en todos lados, las habitaciones están sucias, son sombrías, húmedas y frías. El baño fatal y las camas ni se diga, cobijas viejas y almohadas deformadas. Parece Hotel Transilvania
Azalea, 1-night romance trip
Verified Hotels.com guest review