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1 room, 2 adults

Premier Residences Phu Quoc Emerald Bay Managed by Accor

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Free WiFi
Kem Beach, An Thoi, Phu Quoc, Kien Giang, 920000, Vietnam

4-star beachfront resort with spa, near Sao Beach
  • Free full breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's pool
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

  • They bought me some amenities which was nice, but my room was DND so why did they enter…May 21, 2019
  • Was not well managed. There were problems with our room upon check-in and it took over an…Jun 11, 2020

Premier Residences Phu Quoc Emerald Bay Managed by Accor

from Rs4,657
  • Standard Room, 1 King Bed, Balcony
  • Penthouse, 2 Bedrooms, Balcony, Ocean View
  • Superior Suite, Multiple Beds, Balcony (2 King Bed)
  • Superior Suite, 1 King Bed, Balcony (1 King Bed)
  • Junior Suite, 1 King Bed
  • Standard Room, 1 King Bed
  • Superior Suite, Multiple Beds, Balcony
  • Standard Room, 2 Twin Beds, Balcony
  • Family Room, 2 Double Beds (Executive)

What’s around Premier Residences Phu Quoc Emerald Bay Managed by Accor

Landmarks

  • In Khem Beach
  • Sun World Hon Thom Nature Park - 2.7 mi / 4.3 km
  • An Thoi Cable Car Station - 2.8 mi / 4.5 km
  • Sao Beach - 4.9 mi / 7.8 km
  • Ho Quoc Pagoda - 7.2 mi / 11.5 km
  • Walking Street Phu Quoc - 8.9 mi / 14.3 km
  • Phu Quoc Beach - 11 mi / 17.7 km
  • Phu Quoc Night Market - 15 mi / 24.2 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 25 min drive

At a glance

Key facts

Hotel size

  • This hotel has 745 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Free onsite RV/bus/truck parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Height restrictions apply for onsite parking

  • Onsite parking includes off-street options

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • 2 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Room service (during limited hours)
  • Free reception
Things to do
  • On private beach
  • Beach sun loungers
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Kayaking on site
  • Playground on site
  • Volleyball on site
  • Beach umbrellas
  • Waterslide
  • Beach towels
  • Swim-up bar
  • Pool sun loungers
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 5
  • Year Built - 2018
  • Elevator
  • Garden
Accessibility
  • Wheelchair-accessible parking
  • Doorbell/telephone notification
Languages Spoken
  • English
  • French
  • Russian
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Emerald Spa. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Mercato - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Club House - This beachfront restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Premier Residences Phu Quoc Emerald Bay Managed by Accor’s small print

Also known as

  • Premier Residences Emerald Bay Managed AccorHotels Resort
  • Premier Residences Emerald Bay Managed AccorHotels
  • Premier Resinces Emerald Mana
  • Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels
  • Premier Residences Phu Quoc Emerald Bay Managed by Accor Resort

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 6:00 AM to 9:00 PM.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 14 years old are not allowed in the spa tub.

Parking height restrictions apply.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Premier Residences Phu Quoc Emerald Bay Managed by Accor

  • Does Premier Residences Phu Quoc Emerald Bay Managed by Accor offer free cancellation for a full refund?
    Yes, Premier Residences Phu Quoc Emerald Bay Managed by Accor does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Premier Residences Phu Quoc Emerald Bay Managed by Accor?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Premier Residences Phu Quoc Emerald Bay Managed by Accor?
    Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
  • Is there a pool at Premier Residences Phu Quoc Emerald Bay Managed by Accor?
    Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 9:00 PM.
  • Are pets allowed at Premier Residences Phu Quoc Emerald Bay Managed by Accor?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Premier Residences Phu Quoc Emerald Bay Managed by Accor?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Premier Residences Phu Quoc Emerald Bay Managed by Accor?
    Yes, there are 2 onsite restaurants, featuring alfresco dining and garden views. Nearby restaurants include Pho Hong Anh (2.1 mi), Khoang Rieng Coffee (2.1 mi), and Oc Ha (2.2 mi).
  • What is there to do at Premier Residences Phu Quoc Emerald Bay Managed by Accor and nearby?
    Have fun with onsite activities like kayaking and volleyball. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Premier Residences Phu Quoc Emerald Bay Managed by Accor also has 2 poolside bars, 2 bars, and a private beach, as well as a sauna, a fitness center, and a garden.

Recent reviews

Fabulous 8.8 From 102 reviews

Good 6.0
Not bad. but I don't think this is 5-star hotel. Sun beds are so dirty that I can't lay my baby down without a towel.
Betty, us2 night trip
Good 6.0
Loved the pool. Disliked lack of dining options. Water temperature and pressure in the shower too low.
Traveler, us2 night family trip
Very good 8.0
Beautiful resort but service is really bad
Resort, pool and beach are very nice and beautiful, very clean and well designed. Gym is great too. Service in the restaurants (especially the clubhouse) is a disaster. I think they work very hard to improve but really not good. Staff also speaks hardly any English. Good and drinks are completely over priced, the AI option helps a bit but it’s not really AI and you’re treated even worse then. There is nothing close to the hotel within walking distance (work in progress). There is very little entertainment in the evening. The animation team ignores you unless you’re Italian. Spa is beautiful but the treatment is maximum average.
ca4 night trip
Exceptional 10.0
Cosy Comfy Resort
Comfy cosy resort on Phu Quoc nearest to the most scenic cable car sea view experience found on this relatively unknown island. Hotel may be a far distance from the airport at this corner of the island. Hotel resort is self-contained with many resort activites - beach, pool and a games room. Morning breakfast buffet is amongst the best - comparable here with its prestigious neighbour. A good choice for rest & relax, chilling by the balcony, by the pool, at the games room etc.
Yeow, sg2 night trip with friends
Exceptional 10.0
Very Good Family Resort
We spent 1 week from 25/12 to 1/1 the hotel is great and has everything you need to enjoy a fuss free getaway vacation. The pool is amazing, the beach is great with comfortable sunbeds,hammock,canoe and paddles...the kids club is very big and convenient. The breakfast is very good and the staff very helpful and friendly. Thank you for our son Birthday cake. It's a very nice family resort that we highly recommend for a nice beach vacation.
Jacques, sg7 night family trip
Exceptional 10.0
clean and access to private beach. Breakfast is good but set dinner a la carter menu is no good.
hk2 night romance trip
Exceptional 10.0
Highly recommended! Place is clean and beautiful. Will definitely come back!
NgocNguyen, us2 night family trip
Very good 8.0
There should be two chairs & table on the balcony as shown in the pictures, but they only sent two chairs upon I requested! The staff does not speak very well English! Good breakfast but the other food we ordered in room was so so. We ordered two things with beer but they only provided one set of utensil! Speed and stable WIFI. Kayak, stand up paddle, life jacket, valley ball & etc are provided for free at the beach. Nice private beach and a big swimming pool but the sunbed placed around the pool is not enough. Gym opens until 9pm only! Only two places for meal so not much choice for the guest! No souvenir shop in the hotel but there is a convenience store stands opposite to the hotel.
hk4 night romance trip
Exceptional 10.0
Great resort one of the best hotels i have been to staff were very good
gb8 night family trip
Exceptional 10.0
We liked pool, breakfast, staff, pool, ambience. Did not like prices in the restaurant and we also did not like dirty beach, swam only once for 6 days
us6 night family trip

Premier Residences Phu Quoc Emerald Bay Managed by Accor