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Rafaela Hotel Heidelberg

Hotel with bar/lounge, near Neckarwiese

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Rafaela Hotel Heidelberg

Photo gallery for Rafaela Hotel Heidelberg

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Front of property
Lobby lounge
View from room
Lobby lounge

Overview of Rafaela Hotel Heidelberg

9.4

Exceptional

Property highlights

  • Air conditioning
  • Bar
  • Free WiFi
  • Non-smoking
Map
Lutherstr. 17, Heidelberg, 69120
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Coffee shop/cafe
  • Coffee/tea in a common area
  • ATM/banking services
  • Living plant wall
  • Hair salon
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Television

Room options

View all photos for Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About this area

What's nearby

  • In Neuenheim
  • Heidelberg Castle - 5 min drive
  • MIRAMAR - 16 min drive
  • SAP Corporate Headquarters - 16 min drive
  • Hockenheim Racing Track - 21 min drive

Getting around

  • Mannheim (MHG) - 21 min drive
  • Frankfurt Airport (FRA) - 60 min drive
  • Heidelberg Central Station - 24 min walk
  • Heidelberg-Weststadt/Südstadt S-Bahn - 26 min walk
  • Heidelberg-Altstadt Station - 28 min walk
  • Heidelberg Seegarten Tram Stop - 14 min walk
  • Heidelberg (West) Central Station Tram Stop - 24 min walk

Restaurants

  • Caffe Auszeit - 1 min walk
  • Moghul - 4 min walk
  • Medoc - 8 min walk
  • Bar Centrale - 1 min walk
  • River Café - 4 min walk
Map

About this property

Rafaela Hotel Heidelberg

Located near a train station, Rafaela Hotel Heidelberg is a great choice for a stay in Heidelberg. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Fellow travelers like the overall property condition. Public transportation is close by: Heidelberg Seegarten Tram Stop is just 14 minutes by foot.

Languages

English, French, German, Greek, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 16
  • Check-out time is 10:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:00 AM - 10:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • 24-hour offsite parking within 984 ft (EUR 20 per day)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • Shopping

Services

  • Front desk (limited hours)
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bike storage

Facilities

  • Built in 2018
  • ATM/banking
  • Television in common areas
  • Bicycle parking
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable tableware only

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 9.5 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for EUR 10.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Parking is available nearby and costs EUR 20 per day (984 ft away; open 24 hours)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Policies

This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
State tax ID - DE317452583

Also known as

Rafaela Hotel
Rafaela Heidelberg
Rafaela Hotel Heidelberg Hotel
Rafaela Hotel Heidelberg Heidelberg
Rafaela Hotel Heidelberg Hotel Heidelberg

Frequently asked questions

Does Rafaela Hotel Heidelberg offer free cancellation for a full refund?
Yes, Rafaela Hotel Heidelberg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Rafaela Hotel Heidelberg?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Rafaela Hotel Heidelberg?
Sorry, pets aren't allowed.
Is parking offered on site at Rafaela Hotel Heidelberg?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Rafaela Hotel Heidelberg?
You can check in from 3:00 PM - anytime. Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Rafaela Hotel Heidelberg and nearby?
Recommended spots to visit include Neckarwiese (6-min walk) and Philosophenweg (1 mi), along with Heidelberg Student Jail (1 mi) and University of Heidelberg Old Campus (1 mi).
What's the area around Rafaela Hotel Heidelberg like?
Rafaela Hotel Heidelberg is in Neuenheim, a short 6-minute walk from Neckarwiese and 18 minutes' walk from Philosophenweg.

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Dilara, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Another fantastic stay
Nichola, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Barton, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Reed, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Heather, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and modern rooms, very friendly staff, good breakfast. The location is golden with several bars and restaurants nearby, a short walk to Philosopher's Walk and across the bridge to the Old Town. Saturday market right in front of the door.
Rainer, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great recently-renovated small hotel
Quiet, clean and comfortable, in a very nice old part of town across the river from the university. I am told there is a market on Saturday and Wednesday in the square that the rooms face, so I would expect some early morning noise as that gets set up. Breakfast was excellent, and less than €10.
Barton, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was lovely. Our room had a gorgeous view over a lovely open platz (though the bar was a little lively late into a Wednesday night with windows open). The rooms were extremely comfortable, the morning buffet was lovely, and the staff were warm and attentive. The location was easily walkable to old town and the castle for those who don't have issues walking on tour. We also enjoyed a drink in the platz outside the restaurant while there. It's an affordable, lovely place to stay. Thank you Rafaela!
Dawn, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Excellent staff, clean and quite.
Aubrey, 1-night trip
Verified Expedia guest review

10/10 Exceptional

There are a lot of surprises
Tsz Kin Chris, 1-night family trip
Verified Hotels.com guest review