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Jazz Hotel Penang

Photo gallery for Jazz Hotel Penang

Front of property
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk
Comfort Quadruple Room | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Jazz Hotel Penang

Jazz Hotel Penang

3.5 star property
Family-friendly hotel with outdoor pool, near Gurney Drive
9.0 out of 10 Superb
9.0/10 Superb

99 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
No 1, Jalan Seri Tanjung Pinang 1, Tanjung Tokong, George Town, Penang, 10470
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business center
  • 3 meeting rooms
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Separate bathtub and shower
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • Gurney Drive - 31 min walk
  • Gurney Plaza - 4 min drive
  • KOMTAR - 8 min drive
  • Padang Kota Lama - 8 min drive
  • Swettenham Pier Cruise Terminal - 8 min drive
  • Ferringgi Beach - 18 min drive
  • Penang Hill - 12 min drive
  • Queensbay Mall - 16 min drive
  • ESCAPE Adventureplay - 40 min drive

Getting around

  • Penang Intl. Airport (PEN) - 43 min drive
  • Penang Sentral - 45 min drive
  • Sungai Petani Station - 49 min drive

Restaurants

  • McDonald's - 3 min walk
  • KFC - 5 min walk
  • Love A Loaf Bakery & Cafe - 6 min walk
  • Restoran Kapitan - 2 min walk
  • Hans Cafe and Deli - 4 min walk
Map

About this property

Jazz Hotel Penang

When you stay at Jazz Hotel Penang, you'll be 1.6 mi (2.6 km) from Gurney Drive and 4.5 mi (7.3 km) from KOMTAR. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Jazz Feast, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a children's pool are other highlights. The overall property condition and location get great marks from fellow travelers.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 255 rooms
  • Arranged over 30 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MYR 10 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)
  • Grocery/convenience store

Working away

  • Business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Room amenities

Be entertained

  • 49-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Jazz Feast - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Kitano @ Jazz - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
String and Sax - Onsite bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 100.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MYR 50 for adults and MYR 28 for children
  • Late check-out can be arranged for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MYR 110 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

  • Self parking costs MYR 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Jazz Hotel Penang Tanjung Bungah
Jazz Penang
Jazz Hotel Penang George Town
Jazz Penang George Town
Jazz Hotel Penang Hotel
Jazz Hotel Penang George Town
Jazz Hotel Penang Hotel George Town

Frequently asked questions

Does Jazz Hotel Penang offer free cancellation for a full refund?
Yes, Jazz Hotel Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Jazz Hotel Penang?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Jazz Hotel Penang?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Jazz Hotel Penang?
Sorry, pets aren't allowed.
Is parking offered on site at Jazz Hotel Penang?
Yes. Self parking costs MYR 10 per day.
What are the check-in and check-out times at Jazz Hotel Penang?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge.
What is there to do at Jazz Hotel Penang and nearby?
Jazz Hotel Penang has an outdoor pool and a fitness center.
Are there restaurants at or near Jazz Hotel Penang?
Yes, Jazz Feast offers international cuisine.
Does Jazz Hotel Penang have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Jazz Hotel Penang like?
Jazz Hotel Penang is a short 5-minute walk from Straits Quay Mall and 11 minutes' walk from Penang Avatar Secret Garden. Travelers give top marks for the hotel's prime location.

Reviews

9.0

Superb

9.2/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

6-night trip
Verified Expedia guest review

6/10 Good

Returning Guests Not given Due Recognition
We are Returning Guests and return on an almost monthly basis. My Wife was really upset when we were not given our usual room, but instead were given a room facing a block of flats (Therefore Compromising our Privacy) even though I had paid for a Suite Room. We had had a bad experience at such a room, so my wife was pretty unhappy! The Duty Manager then acted like he was doing us the biggest favour hen he gave us a same type of room we usually paid for, but charged us MYR 100 per night. Shameful treatment for returning guests! I was also denied a later checkout and they wanted to charge me again for this, so I just checked out at 9 30 a.m.instead of the requested 2 p/m/ which caused me and my Wife much Inconvenience. Not so happy with them this time...
IAN, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

Jazz hotel is spacious and it's fairly new! It comes w bathtub! However, tbe location wasn't fantastic as it require 15mim drive to Georgetown and there's nothing nearby except for a super old mall just opposite. Jazz hotel itself has pharmacy and happy mart which makes things convenient for us to get our necessities. Housekeeping wasn't with standard. Some days they change towel for you, some days they don't. They don't even replace toilet rolls! We have to ask for it.
3-night family trip
Verified Expedia guest review

2/10 Poor

1-night family trip
Verified Hotels.com guest review

8/10 Very good

VERY GOOD AND ENJOY WE WILL BACK AGAIN , GOOD GOOD GOOD
3-night family trip
Verified Expedia guest review

8/10 Very good

Nice hotel ,clean and comfortable, No wide variety of food.
Mustafa, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel is new, clean, simple. Convenient to supermarket tesco. Foods not fresh, a few of us had diarrhea. Swimming pool water needs regular cleaning. My body itch after the swim. overall is good and only it is away from town.
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Limited parking for hotel guests in first few floor
2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

The hotel staffs are friendly and good service. 👍 However, the phone in the room is not functioning and I can’t make call to the receptions or housekeeping when I need something. Also, hotel should provide more tv programmes / channels for us to staying in the hotel for few nights.
2-night romance trip
Verified Expedia guest review