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Crystalbrook Vincent

Luxury hotel with 1 outdoor pools, connected to a shopping center, near Howard Smith Wharves

  • Free WiFi
From
Rs12,903

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  • Terrace/Patio
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  • Outdoor Pool
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Terrace/Patio. Image 1 of 24.
1 / 24Terrace/Patio
5 Boundary Street, Brisbane, 4000, QLD, Australia
9.0.Superb.
  • Everything was fine. I loved the art in the foyer but found the corridors a little seedy…

    Oct 16, 2021

  • Beautiful modern property thats is environmentally friendly and eco aware. Absolutely…

    Aug 26, 2021

See all 268 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Walkable
Convenient
Safe
Easy parking
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 166 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 1 outdoor pool
  • Rooftop terrace
  • Breakfast available

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Hydromassage showerhead
  • Terrace
  • Daily housekeeping

What’s around

  • Howard Smith Wharves - 1 min walk
  • Brisbane River Walk - 5 min walk
  • Story Bridge - 8 min walk
  • Brisbane Customs House - 9 min walk
  • James Street - 10 min walk
  • Eagle Street Pier - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Promenade
  • River
  • Nature Wall

What’s around

Landmarks

  • Howard Smith Wharves - 1 min walk
  • Brisbane River Walk - 5 min walk
  • Story Bridge - 8 min walk
  • Brisbane Customs House - 9 min walk
  • James Street - 10 min walk
  • Eagle Street Pier - 13 min walk
  • Queen Street Mall - 17 min walk
  • Brisbane Private Hospital - 18 min walk
  • King George Square - 18 min walk
  • Brisbane Botanic Gardens - 20 min walk
  • St. Andrew's War Memorial Hospital - 1 mi / 1.7 km

Getting around

  • Brisbane Airport (BNE) - 18 min drive
  • Brisbane Fortitude Valley Station - 11 min walk
  • Brisbane Central Station - 15 min walk
  • Exhibition Station - 24 min walk
map
See on map
5 Boundary Street, Brisbane, 4000, QLD, Australia

At a glance

Hotel size

  • This hotel has 166 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (AUD 35 per night)
  • Onsite valet parking (AUD 45 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 1
  • Pool sun loungers
  • 24-hour fitness facilities
  • Pool umbrellas

Working away

  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 425

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2019
  • Elevator
  • Rooftop terrace
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • Smart TV
  • Pay movies

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Polpetta - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Fiume Rooftop Bar - This rooftop bar serves light fare only. Open select days.

Fees & policies

Optional extras

  • Breakfast costs between AUD 15 and AUD 38 per person (approximately)
  • Credit card charges are subject to an extra charge of 3.35 percent

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for AUD 50.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs AUD 35 per night
  • Valet parking costs AUD 45 per night
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:00 AM to 10:00 PM
  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

  • Crystalbrook Vincent (formerly The Fantauzzo)
  • Art Series The Fantauzzo
  • Crystalbrook Vincent Hotel
  • Crystalbrook Vincent Brisbane
  • Crystalbrook Vincent Hotel Brisbane
  • Crystalbrook Vincent (formerly The Fantauzzo)

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Crystalbrook Vincent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs AUD 35 per night. Valet parking costs AUD 45 per night.
  • Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - 5:30 AM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
  • Yes, Polpetta offers Italian cuisine. Nearby restaurants include Pallet Cafe (3-min walk), IZOO Espresso (4-min walk), and Bloodhound Bar & Kitchen (5-min walk).
  • No, this hotel doesn't have a casino, but Treasury Casino (6-min drive) is nearby.
  • Crystalbrook Vincent has an outdoor pool and a 24-hour fitness center.
9.0.Superb.
  • 2.0.Poor

    Terrible depressing hotel, dark and empty; lauded Italian restaurant closed, lauded rooftop bar closed. We flew down from north Qld for two nights but left after one. Despite leaving prior to checkout we were told we wouldn’t receive a refund, although when we spoke to Wotif we were informed that we were entitled to one. Very unhelpful woman on front desk basically dismissed our concerns about having no dining options. We checked out and went to a far superior hotel in Sth Bank where were treated well and were able to enjoy far superior dining options amenities and suites. The Fantauzzo relies on its “buzz” to attract customers but in reality it is a deeply disappointing establishment that simply cannot compete with its competitors.

    2 night family trip, Jun 14, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    The location the and atmosphere was good at the place.

    2 night romance trip, Jun 10, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    great place for a weekend away.

    2 night romance trip, May 28, 2021

    Verified Wotif guest review

  • 6.0.Good

    The actual hotel and room was amazing, very well laid out. However upon arrival we buzzed into our room in which someone was already in there.. so we walked in on them by mistake which was embarrassing for us. The hotel staff confirmed they had given us the wrong room number and took us to the correct room. The only bad thing about the hotel is with the location comes a lot of noise. We were hearing rubbish and bottles being dumped into the bins outside until late at night and also started early in the morning. As well as the music etc from Howard smith which is to be expected. All in all it was lovely however I think we would prefer to stay somewhere quieter next time.

    2 night romance trip, May 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful location and friendly staff. The rooms were lovely and so quiet! Will visit again for sure.

    1 night trip with friends, May 28, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Nice room with fantastic view of the bridge and river. Location is the best for convenience to a range of venues with options available for travel further afar. Would love to stay longer next time.

    1 night trip, May 27, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Beautiful styling. Great location, close proximity to lots of different restaurants and night life.

    1 night romance trip, May 27, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Fantastic location, great service and gorgeous view of the cliffs from the room

    1 night romance trip, Apr 30, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great spot

    Great place Very convenient location on the wharf Would stay again

    Patrick, 3 night trip with friends, Apr 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location, lots of restaurants nearby, pretty cool hotel and an awesome view.

    1 night romance trip, Apr 7, 2021

    Verified Wotif guest review

See all 268 reviews