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Room options

Presidential Suite, 1 Bedroom, Non Smoking (Sheraton Club)

  • 120 sq m
  • Sleeps 3
  • 1 King Bed

Royal Suite, 1 Bedroom, Non Smoking (Sheraton Club)

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Twin Beds, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Non Smoking

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking, Balcony

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking, Poolside

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 Double Bed, Non Smoking

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Room, 2 Twin Beds, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

At a glance

Hotel size

  • 420 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - noon
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Free shopping center shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Fitness classes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • 16 meeting rooms
  • Conference space (13670 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour fitness center
  • An outdoor pool
  • Sauna
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counter/sink
  • Lever door handles

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Shruti, 6-night trip
Verified Hotels.com guest review

4/10 Fair

house keeping not good always missed some thing,,,,,, malcolm
malcolm roderick, 12-night trip
Verified Wotif guest review

8/10 Very good

YI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

MITSUNOBU, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Naresh, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Intech, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

TAEYOUNG, 5-night trip
Verified Hotels.com guest review

8/10 Very good

ee huei, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Clean, location and quite
Sian, 7-night romance trip
Verified Expedia guest review

6/10 Good

Ok hotel but not special
The hotel is clean but has an old feeling and smell to it. The breakfast room was nice overview of a fish pool and nature. Service was good. But nothing special about the place.
Dan, 2-night business trip
Verified Hotels.com guest review