Sheraton Centre Toronto Hotel

Photo gallery for Sheraton Centre Toronto Hotel

Primary image
Indoor pool, outdoor pool, sun loungers
Terrace/patio
Down comforters, pillowtop beds, in-room safe, desk
Down comforters, pillowtop beds, in-room safe, desk

Overview of Sheraton Centre Toronto Hotel

Sheraton Centre Toronto Hotel

4.0 star property
4-star aparthotel with 1 indoor pools, connected to a shopping center, near Nathan Phillips Square

8.8/10 Fabulous

1,228 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
The price is Rs 263
Price available on 17/07/2022
Map
123 Queen St W, Toronto, ON, M5H2M9
Main amenities
  • 1372 smoke-free apartments
  • Housekeeping (on request)
  • Restaurant
  • Indoor pool and outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • 60 meeting rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest stays
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Downtown Toronto
  • Queen Street - 1 min walk
  • PATH Underground Shopping Mall - 1 min walk
  • The Path - 1 min walk
  • Four Seasons Centre - 1 min walk
  • Nathan Phillips Square - 2 min walk
  • Toronto City Hall - 5 min walk
  • Downtown Yonge - 6 min walk
  • Toronto Eaton Centre - 7 min walk
  • Massey Hall - 9 min walk
  • Yonge-Dundas Square - 9 min walk

Getting around

  • Billy Bishop Toronto City Airport (YTZ) - 13 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 28 min drive
  • Exhibition Station - 6 min drive
  • Bloor Station - 9 min drive
  • Union Station - 10 min walk
  • Queen St West at York St Stop - 1 min walk
  • Queen St West at University Ave Stop - 2 min walk
  • Osgoode Station - 3 min walk

About this property

Sheraton Centre Toronto Hotel

Located 2.4 mi (3.8 km) from the airport, Sheraton Centre Toronto Hotel offers a great location, putting you within just a 10-minute walk of Queen Street and Nathan Phillips Square. Guests can relax at the sauna, work out at the 24-hour fitness center, or grab a bite to eat at the coffee shop/cafe. An indoor pool and an outdoor pool are other highlights, and apartments offer up nice touches like iPod docks and pillowtop beds with down comforters. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Queen St West at York St Stop is steps away and Queen St West at University Ave Stop is 2 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM - 5:30 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only, 2 per room)
  • Service animals welcome
  • Restrictions apply*

Property amenities

Pool/Spa

  • Outdoor pool
  • Indoor pool
  • Sun loungers
  • Sauna

Internet

  • Free WiFi, with speed of 25+ Mbps

Parking and transportation

  • Secured covered valet parking on site (CAD 60 per day; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking available (CAD 26 per day)
  • Car recommended

Family friendly

  • Children stay free
  • Free crib/infant bed

Food and drink

  • Refrigerator (mini)
  • Coffee/tea maker

Dining

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 5-30 for adults and CAD 5-30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Snack bar/deli
  • Couples dining
  • Room service available

Bedrooms

  • Down comforter
  • Bed sheets provided
  • Pillow top mattress
  • Rollaway/extra beds: CAD 30.0 per night

Bathrooms

  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels provided
  • Free toiletries

Entertainment

  • 55-inch TV with cable service
  • iPod docking station
  • Pay movies
  • TV in a common area

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service

Work spaces

  • 60 meeting rooms
  • Business center
  • Computer station
  • Desk
  • Conference space (5383 square feet)

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Pets stay free
  • 2 per room
  • Welcoming dogs only

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe

Location highlights

  • Connected to a shopping center
  • Near a metro station
  • Near a train station
  • In the business district
  • In the city center
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Things to do

  • 24-hour fitness center
  • Bicycle rentals nearby
  • Golf nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 1372 rooms
  • 43 floors
  • Composting
  • Eco-friendly cleaning products provided
  • LED light bulbs

Restaurants on site

  • Dual Citizen

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Breakfast costs between CAD 5 and CAD 30 for adults, and CAD 5 and CAD 30 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from October 7 2021 to June 29 2022 (dates subject to change):
  • Swimming pool
The property will be renovating from September 2 2021 to July 31 2022 (completion date subject to change). The following areas are affected:
  • Exterior
  • Lobby
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for CAD 30.0 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered valet parking costs CAD 60 per day with in/out privileges
  • Parking is available nearby and costs CAD 26 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton
Sheraton Toronto Toronto
Sheraton Centre Toronto Hotel Toronto
Sheraton Centre Toronto Hotel Aparthotel
Sheraton Centre Toronto Hotel Aparthotel Toronto

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.9/10

Eco-friendliness

10/10 Exceptional

Great hotel!
I’ve never been let down by Marriott, and my stay with friends at the Sheraton didn’t disappoint! Beautiful and modern hotel with a great restaurant.
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Daniel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Cara-Lee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family Trip
Stayed for 5 nights, had a room issue and the staff were quick to move us and upgrade our room.. the room was great, clean and comfortable. Great location, central to everything, would definitely stay again!
Reshma, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

It was a terrible experience I had in this hotel. Interestingly, the towels were all stained, and when I called to get some pairs of slippers, they said they had run out of them!!! Being Sheraton & not having slippers for tour guests!!!
Alireza, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sean, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

One night
Marilyn at the front desk was helpful and bright/cheerful. My city view exceeded my expections. The coffee maker delivered a very hot cup of coffee or tea, which I appreciated. The bed was super comfortable and the shower felt great
The view at night
Sylvia, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience. Excellent staff. Went the extra mile to write a birthday card and send some nut-free sweets to my son who celebrated his 14th birthday. Will definitely stay there again when visiting Toronto.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 5-night trip
Verified Hotels.com guest review