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All properties in New York, New York, United States of America
1 room, 2 adults

Grand Hyatt New York, New York, United States of America

4-star4 stars
109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017, United States of America

4-star hotel with restaurant, connected to a shopping center, near Chrysler Building
  • Free WiFi
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Location
Great location
WiFi
Good internet service
Service
Service is adequate
Cleanliness
Could use a good cleaning

Grand Hyatt New York, New York, United States of America

from Rs11,178
  • Room, 2 Double Beds
  • Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Room, 1 Queen Bed
  • Suite, 1 Bedroom, View
  • Deluxe Room, 2 Double Beds
  • Room, 2 Double Beds, City View
  • Room, 1 King Bed, City View
  • Room, 1 King Bed, Accessible (Shower)
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 Queen Bed, Accessible, Bathtub
  • Suite, Corner
  • Junior Suite
  • Premium Suite, 1 Bedroom, View
  • Premier Suite, 1 Bedroom
  • Presidential Suite
  • Premium Suite, 2 Bedrooms

What’s around Grand Hyatt New York, New York, United States of America

Landmarks

  • In Midtown
  • Chrysler Building - 1 min walk
  • Grand Central Terminal - 2 min walk
  • 5th Avenue - 4 min walk
  • Bryant Park - 10 min walk
  • United Nations Headquarters - 10 min walk
  • Times Square - 12 min walk
  • St. Patrick's Cathedral - 13 min walk

Getting around

  • LaGuardia Airport (LGA) - 20 min drive
  • John F. Kennedy Intl. Airport (JFK) - 28 min drive
  • Liberty Intl. Airport (EWR) - 29 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 2 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • Grand Central - 42 St. Station - 6 min walk
  • New York W 32nd St. Station - 18 min walk
  • New York Penn Station - 25 min walk
  • 5 Av Station (W. 42nd St.) - 9 min walk
  • 33 St. Station (Park Av. S) - 11 min walk
  • 42 St. - Bryant Pk. Station - 11 min walk

At a glance

Key facts

Hotel size

  • This hotel has 1,298 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Spa services on site
  • Hiking/biking trails nearby
  • Fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 26
  • Conference space
  • Conference space size (feet) - 18370
  • Conference space size (meters) - 1707
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

New York Central - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

Grand Hyatt New York, New York, United States of America’s small print

Also known as

  • Grand Hyatt New York
  • Hyatt New York City
  • New York City Grand Hyatt Hotel
  • New York City Hyatt
  • New York Hyatt
  • Grand Hyatt Hotel
  • Grand Hyatt
  • Grand Hyatt New York Hotel
  • Grand Hyatt New York New York
  • Grand Hyatt New York Hotel New York
  • Grand Hyatt New York Hotel
  • Hyatt New York Grand
  • New York Grand Hyatt
  • Grand Hotel Hyatt New York
  • Grand Hyatt Hotel New York
  • Grand Hyatt New York City
  • Hotel Hyatt New York
  • Hyatt Hotel New York City

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 100.00 per night

  • Resort fee (January - July): USD 34.43 per accommodation, per night

Resort fee inclusions:

  • Newspaper
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Valet parking costs USD 80 per night

Rollaway beds are available for USD 40.0 per night

Breakfast costs between USD 14.00 and USD 50.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Hyatt New York, New York, United States of America

  • Does Grand Hyatt New York offer free cancellation for a full refund?
    Yes, Grand Hyatt New York does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Grand Hyatt New York currently open?
    This property is closed from 22 March 2020 to 2 August 2020 (dates subject to change).
  • Is parking offered at Grand Hyatt New York?
    Yes. Valet parking costs USD 80 per night.
  • Are pets allowed at Grand Hyatt New York?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Grand Hyatt New York?
    You can check in from 4 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Grand Hyatt New York?
    Yes, there's an onsite restaurant. Nearby restaurants include Shake Shack (2-min walk), Nirvana Indian Cuisine (3-min walk), and Momosan Ramen & Sake (3-min walk).

Recent reviews

Good 7.8 From 3,760 reviews

Good 6.0
Long check-in and check-out
Check-in and check-out was a nightmare. There was a long line for both and check-in took 40+ minutes. I booked on-line and paid in advance, but there was also a nightly fee charged that wasn't expecting. Other than that, the room and location were both good.
Aaron, us1 night business trip
Exceptional 10.0
The hotel was in a great location and service was excellent.
Keith, us3 night trip with friends
Poor 2.0
Overcharged
I was overcharged by the hotel versus the quote given by hotels.com
chester, us2 night trip with friends
Good 6.0
good and cad
Check in process was very slow, 2 people checking people in and at least 10 in line. They make it worse by pushing upgrades, asking for email addresses, etc. I was an hour before the 4:00 PM check-in and they said no rooms were ready unless I took a $35 "window view" upgrade, which after protesting they didn't charge. You could barely see the St with the premium window view. Of course there was a $45 resort fee additional. For it they give you a $15 voucher for the snack shop that you must use the day you check in. Hotel itself is very nice, the lame NY style policies to extract money are not.
Stephen, us1 night business trip
Poor 2.0
Noisy hotel !!! Very poor service. not recommended!!!!
Maya, il1 night family trip
Poor 2.0
Would NOT Recomend. Ever
Shameful. Booked 2 rooms. One, a room for 2 adults and a 12 year old. They pretended they all slept on the same bed. The other one king size, bathtub and crib, they switched us 3 times to get it right. Horrible service, after 800 dollars soebt they charged almost 200 more to acomódate what we’d already paid for
MARIA LUCIA, us2 night family trip
Exceptional 10.0
Terrific experience
Evone at the front desk remembered me from recent stays here and was outstanding. She makes guests feel like family.
Louis, us1 night trip
Very good 8.0
House service was very good ; otherwise very unfriendly customer service overall ( from reception to the bar to the shop)
us4 night business trip
Good 6.0
Little attention paid to the customer.
Check in took way too long. They were under staffed and stressed. The “destination” fee of $40 per night is a hidden price hike. The elevators weren’t all in operation causing guests to waste time waiting for elevators that weren’t completely full. The hotel will be remodeled in 2 years so the hotel seems to be just treading water rather than trying to improve.
us4 night business trip
Good 6.0
Mediocre
This hotel is totally average. Good location, very slow elevators, very mediocre dining and take out options, and useable but very dated gym.
Paul, us5 night business trip

Grand Hyatt New York, New York, United States of America

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