pentahotel Brussels City Centre

Photo gallery for pentahotel Brussels City Centre

Primary image
Premium bedding, free minibar items, in-room safe, blackout drapes
Premium bedding, free minibar items, in-room safe, blackout drapes
Premium bedding, free minibar items, in-room safe, blackout drapes
Premium bedding, free minibar items, in-room safe, blackout drapes

Overview of pentahotel Brussels City Centre

pentahotel Brussels City Centre

4.0 star property
4-star hotel with restaurant, near La Grand Place

8.4/10 Very good

738 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Chaussee De Charleroi 38, Brussels, 1060
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Arcade/game room
  • Library
  • Computer station
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Sint-Gillis
  • La Grand Place - 25 min walk
  • Avenue Louise - 1 min drive
  • Royal Palace of Brussels - 3 min drive
  • Manneken Pis Statue - 5 min drive
  • Tour & Taxis - 16 min drive
  • NATO Headquarters - 25 min drive
  • King Baudouin Stadium - 13 min drive
  • Atomium - 30 min drive

Getting around

  • Brussels Airport (BRU) - 24 min drive
  • Antwerp (ANR-Antwerp Intl.) - 53 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 54 min drive
  • Brussels-Chapel Station - 18 min walk
  • Brussels (ZYR-Brussels Midi Train Station) - 21 min walk
  • Brussels-Luxembourg Station - 21 min walk
  • Faider Tram Stop - 2 min walk
  • Stéphanie Tram Stop - 3 min walk
  • Defacqz Tram Stop - 7 min walk

About this property

pentahotel Brussels City Centre

Pentahotel Brussels City Centre puts you within a 10-minute drive of La Grand Place. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Pentalounge, which serves Modern European cuisine and is open for breakfast, lunch, and dinner. Fellow travelers say great things about the restaurant and overall property condition. Public transportation is just a short walk: Faider Tram Stop is 2 minutes and Stéphanie Tram Stop is 3 minutes.

Languages

Arabic, Dutch, English, French, German, Romanian, Russian, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 202 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, up to 44 lbs)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Onsite self parking (EUR 22 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children stay free

Working away

  • Meeting rooms
  • Computer station
  • Conference space (3261 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1973
  • ATM/banking
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • Arcade/game room
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Arabic
  • Dutch
  • English
  • French
  • German
  • Romanian
  • Russian
  • Spanish
  • Turkish

Room amenities

Be entertained

  • 42-inch Smart TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Stocked minibar (select free items)
  • Slippers
  • Elliptical machine
  • Treadmill
  • Free weights
  • Other workout equipment

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Freezer
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving features in guestrooms
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Pentalounge - This restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: EUR 25 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of EUR 25 for adults and EUR 12.5 for children (approximately)
  • Early check-in can be arranged for an extra charge of 100 percent of room rate (subject to availability)
  • Hosted evening meal costs EUR 55

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

  • Pet deposit: EUR 25.00 per night
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Self parking costs EUR 22 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Mercure Brussels Center Louise
Mercure Brussels Center Louise
Mercure Brussels Center Louise Belgium
Mercure Brussels Center Louise Hotel Saint-Gilles
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre
Pentahotel Brussels City Centre Belgium
Pentahotel Brussels City
pentahotel Brussels City Centre Hotel
pentahotel Brussels City Centre Brussels
pentahotel Brussels City Centre Hotel Brussels

Frequently asked questions

Overall score and ratings

8.4

Very good

8.8/10

Cleanliness

8.3/10

Staff & service

8.3/10

Amenities

8.7/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

Chic and wonderful
This place was fantastic!!! The room was spacious, modern and clean. The bar downstairs was great, they were doing a green promo and if you skipped house keeping you got drink tickets for the bar. Walking distance to some great cafes and public transportation. Would highly recommend this place.
Sarah, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible place to stay
Bakole, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The interior or the hotel is a bit like a night club, walls and ceilings painted black ,dark grey carpets etc so a bit gloomy.Our room was comfortable, good bed ,modern bathroom .Initially it was difficult to set the shower temperature as there were no instructions.The staff were friendly and helpful.Breakfast was excellent,with a large selection of hot and cold items.The hotel is a short walk from Louise Metro station and Rue Jordan where there are many international restaurants.
Pauline, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

It was better than being at home
Skip, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excelent. Crew and Services
AUDIE, 5-night business trip
Verified Expedia guest review

10/10 Exceptional

Good staff
kande, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Vey helpful person at reception. I arrived a few min after 10pm, totally startled, but the restaurant was closing. The person at reception very kindly managed to get the restaurant to make a very quick meal for me which I really appreciated! Really clean and well set up room. My room was at the back so very quiet as well.
Mitra, 1-night business trip
Verified Expedia guest review

6/10 Good

Location is great, design is nice, overall customer service is so so, no "Do not disturb" signs were available, customer service at the bar, reception, breakfast and diner was not impressive.
Emile, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff very helpful, food and service great, really funky hotel loved it
MR ANTHONY P, 1-night romance trip
Verified Expedia guest review