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All properties in San Cristobal de las Casas, Chiapas, Mexico

Cielo Hotel

City-center hotel within walking distance of San Cristobal de las Casas Cathedral

  • Free WiFi
From
Rs2,861

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1 / 45Guest Room
9.6.Exceptional.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Airport transfer

Property highlights

Main amenities

  • 7 guestrooms
  • Daily housekeeping
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Spa services

For families

  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Premium bedding

What’s around

  • In De Guadalupe
  • San Cristobal de las Casas Cathedral - 6 min walk
  • Church of San Nicolás - 4 min walk
  • Plaza de La Paz - 6 min walk
  • Museo de San Cristóbal - 6 min walk
  • Mesoamerican Museum of Jade - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room, 1 Double Bed, Non Smoking
  • Standard Suite, 1 King Bed with Sofa bed, Non Smoking
  • Superior Double Room, 1 King Bed, Non Smoking
  • Family Suite, 2 Bedrooms, Non Smoking
  • Design Quadruple Room, Multiple Beds, Non Smoking, Private Bathroom

Location

  • In De Guadalupe
  • San Cristobal de las Casas Cathedral - 6 min walk
  • Church of San Nicolás - 4 min walk

What’s around

Landmarks

  • In De Guadalupe
  • San Cristobal de las Casas Cathedral - 6 min walk
  • Church of San Nicolás - 4 min walk
  • Plaza de La Paz - 6 min walk
  • Museo de San Cristóbal - 6 min walk
  • Mesoamerican Museum of Jade - 7 min walk
  • Santo Domingo Handicraft Market - 9 min walk
  • Na Bolom Cultural Museum - 9 min walk
  • Arches of Carmen - 10 min walk
  • Regional Costume Museum - 10 min walk
  • Ex-Convent of Santo Domingo - 10 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 74 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 7 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Onsite parking limited
  • Offsite parking within 5 mi (MXN 100 per night)
  • Street parking available
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Room service
  • Water dispenser

Things to do

  • Spa services on site

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Designated smoking areas
  • Rooftop terrace
  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 43-inch Smart TV
  • Netflix

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, and Swedish massages.

Small print

Also known as

  • Cielo Hotel Hostel San Cristobal de las Casas
  • Cielo Hotel Hotel
  • Cielo Hotel San Cristobal de las Casas
  • Cielo Hotel Hotel San Cristobal de las Casas
  • Cielo San Cristobal de las Casas
  • Cielo Hostel Cristobal las Ca
  • Cielo Hotel San Cristobal de las Casas
  • Cielo San Cristobal las Casas
  • Cielo Hotel

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Parking is available offsite and costs MXN 100 per night (5 mi away)

Full breakfast is offered for an extra charge of MXN 90 per person (approximately)

Airport shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Cielo Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include La surreal (3-min walk), Cucina Italiana Il Piccolo (3-min walk), and Tierra y Cielo (4-min walk).
  • Yes, an airport shuttle is available.
  • Cielo Hotel has spa services.
9.6.Exceptional.
  • 10.0.Exceptional

    Todo muy bien, su ubicación sin duda es excelente en el corazón de san Cristobal, excelente servicio !!

    7 night family trip, Apr 4, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Hotel muy bonito, excelente ubicación. El único detalle es el bar que tienen en el roof, mucho ruido y se escuchan los pasos

    1 night family trip, Mar 13, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Personal muy amable, el cuarto muy acogedor, el lobby muy lindo, muy bien ubicado! Vuelvo a regresar definitivamente!! La relación precio calidad es excelente !!

    1 night family trip, Aug 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Timothy, 3 night business trip, Feb 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Marianne Skovgaard, 4 night trip with friends, Dec 31, 2019

    Verified Hotels.com guest review

See all 5 reviews