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HS HOTSSON Smart Chapala

Photo gallery for HS HOTSSON Smart Chapala

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Standard Room, Non Smoking | Desk, free WiFi, bed sheets

Overview of HS HOTSSON Smart Chapala

VIP Access

HS HOTSSON Smart Chapala

3.5 star property
3.5-star hotel in Chapala with spa and outdoor pool

8.8/10 Fabulous

274 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
Carretera Guadalajara-Chapala 8890, Chapala, JAL, 45908
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Vending machine
  • Self-serve laundry
  • Luggage storage
For families
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Lake Chapala - 10 min drive
  • Plaza Forum Tlaquepaque - 50 min drive
  • Guadalajara Cathedral - 63 min drive
  • Expo Guadalajara - 60 min drive
  • Avienda Chapultepec - 57 min drive

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 27 min drive


  • Nuevo Cafe Paris - 4 min drive
  • Delicias - 5 min drive
  • Taco Lake - 6 min drive
  • Cafe Negro - 7 min drive
  • Pranzo - 8 min drive

About this property

HS HOTSSON Smart Chapala

HS HOTSSON Smart Chapala puts you 2.6 mi (4.1 km) from Lake Chapala. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a terrace are other highlights. The comfortable beds and helpful staff get good marks from fellow travelers.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 83 rooms


  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1:00 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Free daily reception

Traveling with children

  • Children stay free (see details)


  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage


  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)


  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water


  • Daily housekeeping

Special features


The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open select days. Guests under 18 years old are not allowed in the spa.


VISTA HERMOSA - Onsite restaurant.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 195 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

HS HOTSSON Smart Chapala Hotel
HS HOTSSON Smart Chapala Chapala
HS HOTSSON Smart Chapala Hotel Chapala

Frequently asked questions

Does HS HOTSSON Smart Chapala offer free cancellation for a full refund?
Yes, HS HOTSSON Smart Chapala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at HS HOTSSON Smart Chapala?
As of 8 December 2022, prices found for a 1-night stay for 2 adults at HS HOTSSON Smart Chapala on 15 December 2022 start from ₹5,580, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at HS HOTSSON Smart Chapala?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at HS HOTSSON Smart Chapala?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at HS HOTSSON Smart Chapala?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at HS HOTSSON Smart Chapala?
Yes, there's free self parking.
What are the check-in and check-out times at HS HOTSSON Smart Chapala?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 1:00 PM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at HS HOTSSON Smart Chapala and nearby?
HS HOTSSON Smart Chapala has a spa and an outdoor pool, as well as a garden.
Are there restaurants at or near HS HOTSSON Smart Chapala?
Yes, there's an onsite restaurant, VISTA HERMOSA. Nearby restaurants include Nuevo Cafe Paris (2.8 mi), Delicias (3.2 mi), and Taco Lake (4.2 mi).
What's the area around HS HOTSSON Smart Chapala like?
HS HOTSSON Smart Chapala is located a short 11-minute walk from Sierra De San Juan Cosala. Travelers say this hotel is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Bruce Lynn, 1-night trip
Verified guest review

10/10 Exceptional

Kristina, 3-night trip with friends
Verified guest review

10/10 Exceptional

Monica, 1-night family trip
Verified guest review

2/10 Poor

Nasr Zaid Refai, 1-night trip
Verified guest review

10/10 Exceptional

Jose Manuel, 1-night trip
Verified guest review

10/10 Exceptional

Richard, 10-night trip
Verified guest review

8/10 Very good

Juan, 1-night family trip
Verified guest review

10/10 Exceptional

Laurie, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel management itself don’t offer any bonuses for example; a courtesy night, or complementary meal. I was one of its first clients and have always used this same hotel, and just this past year in approximately two months apart I’ve stayed 9 days each visit.
margarita, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

very clean and the personal very attentive and willing to help all the time. The restaurant as a very poor food quality.
Esteban, 3-night family trip
Verified Expedia guest review