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The Sutton Place Hotel - Vancouver

Luxury hotel with spa, near Robson Street

  • Free Internet
From
Rs9,012

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  • Hotel Front
  • Hotel Front
  • Pool
  • Grand Suite, 1 King Bed - Living Area
  • Hotel Front
Hotel Front. Image 1 of 82.
1 / 82Hotel Front
845 Burrard St, Vancouver, V6Z2K6, BC, Canada
8.8.Fabulous.
  • Our stay was short but the Sutton met our expectations and we will stay again.

    Oct 23, 2021

  • Great service from doorman (umbrellas and parking guidance) to check-in to bar person.…

    Oct 23, 2021

See all 1,655 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Dining options
Convenient
Safe
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 397 smoke-free guestrooms
  • Housekeeping (on request)
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool

What’s around

  • In Downtown Vancouver
  • Robson Street - 1 min walk
  • Vancouver Waterfront - 12 min walk
  • Canada Place - 13 min walk
  • Vancouver Convention Centre - 14 min walk
  • Rogers Arena - 17 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Classic Room, 1 King Bed (Sutton)
  • Deluxe Room, 1 King Bed (Classic)
  • Executive Room, 1 King Bed (Classic)
  • Grand Room, 1 King Bed (Classic)
  • Premium Room, 1 King Bed (Classic)
  • Classic Room, 2 Queen Beds (Sutton)
  • Deluxe Room, 2 Queen Beds (Classic)
  • Room, 1 King Bed (Sutton)
  • Deluxe Room (1 King bed)
  • Executive Suite, 1 King Bed
  • Grand Suite, 1 King Bed
  • Premium Room, 1 King Bed
  • Room, 2 Queen Beds (Sutton)
  • Deluxe Room (2 Queen beds)

What’s around

Landmarks

  • In Downtown Vancouver
  • Robson Street - 1 min walk
  • Vancouver Waterfront - 12 min walk
  • Canada Place - 13 min walk
  • Vancouver Convention Centre - 14 min walk
  • Rogers Arena - 17 min walk
  • Granville Island Public Market - 24 min walk
  • Vancouver Aquarium - 33 min walk
  • Stanley Park - 36 min walk
  • Port of Vancouver - 40 min walk
  • Vancouver General Hospital - 42 min walk

Getting around

  • Vancouver International Airport (YVR) - 18 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base) - 1 min drive
  • Pitt Meadows, BC (YPK) - 38 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 122 min drive
  • Galiano Island, BC (YMF-Montague Harbour Seaplane Base) - 128 min drive
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 148 min drive
  • Vancouver Waterfront Station - 15 min walk
  • Vancouver, BC (XEA-Vancouver Pacific Central Station) - 4 min drive
  • Pacific Central Station - 8 min drive
  • Burrard Station - 5 min walk
  • Vancouver City Center Station - 6 min walk
  • Granville Station - 9 min walk
Profile: Downtown Vancouver

Profile: Downtown Vancouver

Downtown Vancouver sits at the base of the Stanley Park peninsular, in the northern/central part of the city. As well as being the primary business district, it is home to several major sports and entertainment venues.

The area is always bustling, with suited business folks and edgy fashionistas showing off the latest trends, creating a young and fast-paced vibe. An evening’s activity options are equally diverse, and might include anything from a Canucks ice-hockey game at the epic Rogers Arena or a classical concert at the grand 1920s era Orpheum theater.

map
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845 Burrard St, Vancouver, V6Z2K6, BC, Canada

At a glance

Hotel size

  • This hotel has 397 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Onsite self parking (CAD 48.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café

Things to do

  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Conference space
  • Conference space size (feet) - 1
  • Conference space size (meters) - 0
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1986
  • Elevator

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Chinese
  • English
  • French
  • Japanese
  • Korean
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer (on request)

Be entertained

  • 42-inch LCD TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free wired Internet
  • Phone

Food and drink

  • Microwave (on request)

More

  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna.

The spa is open daily.

Dining

Boulevard Kitchen - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Gerard Lounge - Onsite bar. Open daily.

News Cafe - Onsite coffee shop. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

  • Pet deposit: CAD 40.00 per stay
  • Pets are allowed for an extra charge of CAD 40 per accommodation, per stay
  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs CAD 48.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted.

Also known as

  • Hotel Sutton Place
  • Vancouver Sutton Place Hotel
  • The Sutton Place Hotel - Vancouver Hotel
  • The Sutton Place Hotel - Vancouver Vancouver
  • The Sutton Place Hotel - Vancouver Hotel Vancouver
  • Hotel Sutton Place Vancouver
  • The Sutton Vancouver Vancouver
  • Sutton Place Hotel
  • Sutton Place Hotel Vancouver
  • Sutton Place Vancouver
  • Sutton Place Vancouver Hotel
  • Vancouver Hotel Sutton Place
  • Vancouver Sutton Place

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Sutton Place Hotel - Vancouver does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 48.00 per night. Electric vehicle charging is available.
  • Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.
  • Yes, pets are welcome. There's a charge of CAD 40 per accommodation, per stay, and there's also a deposit of CAD 40.00 per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 4:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes, there's an onsite restaurant, Boulevard Kitchen. Nearby restaurants include Black+Blue (3-min walk), Thierry (4-min walk), and Joe Forte's Seafood & Chop House (4-min walk).
  • No, this hotel doesn't have a casino, but Starlight Casino (26-min drive) is nearby.
  • Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Sutton Place Hotel - Vancouver also has a fitness center.
8.8.Fabulous.
  • 4.0.Fair

    The room was nice but the safe wasn’t working, I told the front desk about it. The room phone wasn’t working. We were told there might be some construction between 11am-3pm, however, construction right above our room started at 8:30am one day. The next day the construction started at 7:30am. Because the room phone wasn’t working, I had to use my cell phone to call the hotel and they said they will make sure the construction stopped, but it started up again at 8:30am and lasted until 1pm.

    4 night trip, Oct 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ideal location for a downtown stay

    Patrice, 2 night family trip, Oct 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Bangerang

    The Sutton never disappoints! Right from the informative door man to the check in desk staff and concierge...it's lovely and effortless. One of my favorite properties in Vancouver.

    Melanie, 1 night trip, Oct 16, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay!

    Great location, super comfortable and amazing service. From the valet, to concierge, everyone was very friendly and helpful. Room service was delicious. Very reasonably price for such a great hotel. Will be coming back.

    2 night trip, Oct 15, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Wedding Anniversary

    It was very difficult to hear at check in. The lobby was busy and of course there were safety measures but this made it challenging. Prior to check in we had mentioned that we were celebrating our 15 year wedding anniversary and we were surprised that the hotel did not offer anything. We also double checked prior to arrival if the hot tub was in operation and the hotel staff said yes but upon arrival it was not. It was also very difficult to contact hotel staff either front desk or in room dining. We had credits for in room dining which was great for our first night stay but then we tried to place an order the next day and we were unable too so we missed out the credit towards our meal. Our overall stay was pleasant, but not what we had anticipated for our wedding anniversary. Staff was friendly and the room was clean and spacious.

    2 night trip, Oct 15, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Location great but......

    The location is fantastic. Close to lots of shopping, iconic streets like Granville and Robson. Walking distance to the art gallery and cathedral and other spots. We hadan executive suite but it was dark, dingy and dated. The bathroom, while clean, was old and desperately needed a renovation. Same goes for the living room. Old, ugly and very uncomfortable furniture, dark drapes, dark carpet, even the lamps where all dull when turned on. You couldn't read anything in the lighting. The bed was comfortable but again the room was dark and dull. The best feature was location but unless renovated, I would look for a hotel that is more up to date.

    Linda, 2 night trip, Oct 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel staff were great! Fast checkin. Great location and we never heard the others guests, so quiet.

    Michelle, 3 night trip with friends, Oct 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic Service

    We stayed for 12 days and it was wonderful. It was the perfect location and the staff were friendly and always willing to help. Special thanks to Stewart who always had a smile and a friendly greeting whenever we entered or exited the hotel.

    Sharon, 11 night family trip, Oct 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice and pleasant. Courteous doormen

    Danilo, 1 night trip, Oct 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice room and bed. Upon request, staff provided plates and utensils for in-room use. Paper recycling bin. Hear ambulance sirens as the hotel is close to hospital emergency department.

    4 night trip, Oct 8, 2021

    Verified Hotels.com guest review

See all 1,655 reviews