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All properties in Isla Holbox, Quintana Roo, Mexico
1 room, 2 adults

Casa HX - Optional All Inclusive

3.5-star3.5 stars
Av Pedro Joaquín Coldwell Predio 006, Manzana 0115, Zona 002, Lázaro Cárdenas, Isla Holbox, QROO, 77310, Mexico

3.5-star hotel with outdoor pool, near Holbox Beach
  • Free WiFi
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Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Amazing place to stay in Holbox. It's not close to downtown but it's close to one of the…Jan 20, 2021
  • Excellent staff, service and accomodations. Rooms are nice, new, cleanJan 19, 2021

Casa HX - Optional All Inclusive

from Rs4,635
  • Cabana
  • Deluxe Room
  • Suite
  • Master Suite
  • Suite, 1 King Bed with Sofa bed, Pool View
  • Standard Room

What’s around Casa HX - Optional All Inclusive

Landmarks

  • In a national park
  • Holbox Beach - 1 min walk
  • Punta Coco - 7 min walk
  • Yalahau Lagoon - 1 min walk
  • Whale Shark Pier - 1 min walk
  • Holbox Letters - 1 min walk
  • Passion Island - 4 min walk
  • Punta Coco Beach - 5 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 46.6 miles/75 km
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 11 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle from 8:00 AM to 7:00 PM*

Parking

  • No onsite parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2019
  • Designated smoking areas
  • Rooftop terrace
  • Terrace
  • Television in common areas
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
Freshen up
  • Private bathroom
  • Free toiletries
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Casa HX - Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

Roof Top HX - This rooftop bar serves breakfast and lunch.

Casa HX - Optional All Inclusive’s small print

Also known as

  • Casa HX Hotel Isla Holbox
  • Casa HX - Optional All Inclusive Isla Holbox
  • Casa HX - Optional All Inclusive Hotel Isla Holbox
  • Casa HX Hotel
  • Casa HX Isla Holbox
  • Casa HX
  • Casa Hx Optional All Inclusive
  • Casa HX - Optional All Inclusive Hotel

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 9:00 AM to 9:00 PM.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and lunch, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Airport shuttle service is offered for an extra charge of USD 250 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Casa HX - Optional All Inclusive

  • Does Casa HX - Optional All Inclusive offer free cancellation for a full refund?
    Yes, Casa HX - Optional All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Casa HX - Optional All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Casa HX - Optional All Inclusive?
    Sorry, there's no onsite parking at Casa HX - Optional All Inclusive.
  • Is there a pool at Casa HX - Optional All Inclusive?
    Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
  • Are pets allowed at Casa HX - Optional All Inclusive?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Casa HX - Optional All Inclusive?
    You can check in from 3:00 PM - 11:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Are there restaurants at or near Casa HX - Optional All Inclusive?
    Yes, there's an onsite restaurant, Roof Top HX.
  • Is airport shuttle service offered by Casa HX - Optional All Inclusive?
    Yes, an airport shuttle is available from 8:00 AM to 7:00 PM on request. The charge is USD 250 per vehicle one-way.
  • What is there to do at Casa HX - Optional All Inclusive and nearby?
    Casa HX - Optional All Inclusive has an outdoor pool.

Recent reviews

Exceptional 9.8 From 47 reviews

Exceptional 10.0
I will stay again
Nice and profesional personnel, clean please, easy access to the beach
Carlos, us2 night trip
Exceptional 10.0
I love the hotel, the staff everything was perfect. The owner and the staff were very friendly, helpful and nice. Can't complain Im planning on going back to them. They close to punta cocos best beach in Holbox! The room was clean and very nice it had everything we needed. Food and drinks was delicious and great. I really love my experience here!
Eva, us1 night trip with friends
Exceptional 10.0
Your Holbox adventure starts here...
This hotel was the perfect ending to a couple of weeks exploring the Yucatán peninsula. We enjoyed it so much that we decided to stay longer. The hotel itself is beautiful inside and outside. It’s tastefully designed with comfort and sustainability at the heart. We loved the artistic touches and theme throughout, from the wall paintings to the coffee cups. It adds to the special feel that this hotel is a part of and a celebration of this wonderful part of the world. Strong WiFi throughout if you wish to stay connected. From the moment we arrived, we were warmly welcomed by the fantastic staff. Super attentive. Super friendly and immensely proud and knowledgable of Holbox. They will help you make the most of your time here and explore some of the hidden gems of the island. Perfectly located just a few minutes walk from the most beautiful beach and bioluminescent plankton hotspot and arguably boasting the finest sunset view🌅 on the island...goes well with a refreshing cocktail🍹 Great pool too. Getting to and from the town is easy even during high tide. It’s actually more fun and brings wildlife even closer. Flamingos on your doorstep🦩! It’s just a few minutes by “taxi”, a short cycle or you can walk some of the beach fronts at leisure. Highly recommended staying here ⭐️⭐️⭐️⭐️⭐️
Michael, gb3 night trip
Exceptional 10.0
The staff and owners took the time to make sure if the little things were taken care of.
Ted, ca7 night romance trip
Exceptional 10.0
Staff should improve their communications skills...most specifically English...
Virgil, us3 night family trip
Exceptional 10.0
Great
Great
mx2 night trip
Very good 8.0
Nice hotel, staff could improve
Hotel is new and rooms are nicely appointed, this is the sister hotel to Spirit Holbox and you get access to facilities there too. Air-conditioning comes on only at night. Breakfast included but ordinary. Very good bikes on offer which are required as it is a distance to the centre for food options (taxi is $80-100 as opposed to $50 from the hotels at the northeastern end of the beach strip). Value is reflected in the price. Be prepared with insect repellent as there are lots of mosquitoes, particularly at the reception area when you are speaking to staff (who are behind a screen, but you are not!). I would suggest to the hotel that they spray/burn some repellent in these common areas to protect their guests, the gel repellent offered is not effective. Staff could also be a bit more attentive, this was the only hotel in my two week trip where no one volunteered to help with luggage - staff watched as I struggled to bring it up the stairs.
sg1 night trip with friends
Very good 8.0
I really like the concept of the Hotel, open spaces, wall art, etc.
us2 night romance trip
Exceptional 10.0
What to say, this place was even better the second time visiting! Still a true gem of Holbox. The other side of the island, but an amazing location to the beach that is less crowded, still has the amazing hammocks in the water, and a cool little bar. Casa HX is still has the best staff on the island, from the bartender on the roof top deck, where you can watch sunset, to the amazing front desk staff, and Jarrod is still there! He is like a brother, and makes your stay amazing! The bikes are a nice service, a quick ride in to town for dinner, or the other side of the beach. The hammocks and beach bed area is a great little spot to take a nap! There breakfast has been upgraded since my last visit, a truly a nice touch! A good fill up before hitting the beach! I cant wait to go back and visit!
us2 night romance trip
Exceptional 10.0
You will instantly relax if you stay here! The manager Geraldo and his entire staff are so friendly and welcoming. Geraldo is an excellent manager, the hotel is so well run. It is so quiet at night, we slept like babies. And the decor is so charming.
ca8 night romance trip

Casa HX - Optional All Inclusive