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Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Good

Beware of self parking.
I will not give 5 stars for a 2 reasons. First, I booked my room with self parking included. When we arrived, therewas no self parking and the front desk attendant told me he didn't know where it was because he never parked there. I was like okaaaaayyyy but we need to know. Another attendant gave us a map to a parking structure that is actually part of the Pier Structure, but there was no way in other than driving quite a few blocks. The parking attendant didn't let us in saying that it was full. Long story short, we ended up using the valet service and were not happy. Second, 7:20am Saturday morning I woke to a Fire Alarm, we evacuated the building with all other guests, we were on the 10th floor. After standing around for a few minutes, people started going back in, so we followed. As we are nearing the elevator, the alarm started again. My husband went to ask what was going on and was told something happened in 1 unit but it was a false alarm. Mind you, if we didn't ask, not a single staff addressed the crowd of lost guests milling around not knowing what was happening. Other than that, location is great, the room is comfortable and very clean.
Ouside view room 1022
Inside view room 1022
Miriam, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Chantel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Family friendly
My kids and I visited the Channel Islands National Park and the Crowne Plaza is about 10 minutes away from the park’s Visitors Center. The hotel is in a great spot, right near the pier and a short walk from the restaurants downtown. Overall, it’s a great spot and we enjoyed our time there.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good stay on the beach
Solid stay. The location was great, right on the beach. Service at the bar was really good for a late night drink. The hotel was clean, newer in the room and updated throughout.
Colin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location!
Great location. Very pet friendly. Was great for a weekend beach getaway.
Stephanie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best beach stay
Staff was friendly and professional
DINO, 1-night trip
Verified Hotels.com guest review

6/10 Good

Lucy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient location!
Great stay! Great location right on the beach, near pier, food, breweries, and shopping. All in easy walking distance. I’ll be back!
Thomas, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Staff and room was great. Elevator was terrible.
Andrea, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Couples getaway
Amazing stay i will be back when less expensive but it was worth it
laurie, 2-night trip
Verified Hotels.com guest review