Disappointing stay. Room (on first floor) was FREEZING with only a small heater available that wasn’t working. Asked reception for a new heater. Receptionist, who seemed unbothered and didn’t note anything down, offered extra blankets and a new heater but it NEVER came. Tried to ring but phone didn’t work! Then loud music started playing late at night from the bar downstairs which was having Christmas party. Music so loud it sounded like it was next door. Had to finally complain and was given a new room without a fuss by a different, friendlier receptionist which redeemed the place only slightly. TV didn’t work in that room but was too tired to complain further. Overall, not what we expected from a Marriott. Avoid.