Sonesta White Plains Downtown

Photo gallery for Sonesta White Plains Downtown

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Indoor pool
Indoor pool
Executive Suite, 1 King Bed (One Bedroom) | Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Sonesta White Plains Downtown

VIP Access

Sonesta White Plains Downtown

4.0 star property
4-star hotel with indoor pool, near The Westchester Mall

8.4/10 Very good

1,011 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
66 Hale Ave, White Plains, NY, 10601
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
For families
  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • Heart of White Plains

Getting around

  • Westchester County Airport (HPN) - 9 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 30 min drive
  • LaGuardia Airport (LGA) - 34 min drive
  • Teterboro, NJ (TEB) - 52 min drive
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive
  • Cos Cob Station - 14 min drive
  • Bronx Wakefield Station - 15 min drive
  • White Plains Metro-North Railroad Station - 21 min walk
  • Free airport shuttle

About this property

Sonesta White Plains Downtown

4-star hotel in the city center
Take advantage of a free roundtrip airport shuttle, shopping on site, and a coffee shop/cafe at Sonesta White Plains Downtown. The onsite restaurant, Mix Bar and Kitchen, features American cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and luggage storage
  • Smoke-free premises, a 24-hour front desk, and an elevator
  • A banquet hall, multilingual staff, and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Sonesta White Plains Downtown boast perks such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Chinese (Mandarin), English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 402 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (2 per room, up to 30 lbs)*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 20 per day)
  • Onsite valet parking (USD 26 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Transfers

  • Free airport shuttle from 6:00 AM to 11:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Room service (limited hours)

Traveling with children

  • Children stay free

What to do

  • Shopping
  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Mix Bar and Kitchen - This bar specializes in American cuisine and serves dinner only.
Whisk - This restaurant specializes in American cuisine and serves breakfast and lunch. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 24 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pets

  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Self parking costs USD 20 per day
  • Valet parking costs USD 26 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Crowne Plaza Hotel White Plains Downtown
Crowne Plaza White Plains Downtown
Crowne Plaza White Plains Downtown Hotel White Plains
Crowne Plaza White Plains Downtown Westchester County, NY
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Hotel
Crowne Plaza White Plains Downtown
Sonesta White Plains Downtown Hotel
Sonesta White Plains Downtown White Plains
Sonesta White Plains Downtown Hotel White Plains

Frequently asked questions

Does Sonesta White Plains Downtown offer free cancellation for a full refund?
Yes, Sonesta White Plains Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sonesta White Plains Downtown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sonesta White Plains Downtown?
Yes, there's an indoor pool.
Are pets allowed at Sonesta White Plains Downtown?
Yes, pets are welcome, with a limit of 2 per room and maximum weight of 30 lbs per pet. There's a charge of USD 75 per pet, per stay.
Is parking offered on site at Sonesta White Plains Downtown?
Yes. Self parking costs USD 20 per day. Valet parking costs USD 26 per night.
Is airport shuttle service offered by Sonesta White Plains Downtown?
Yes, a free airport shuttle is available from 6:00 AM to 11:00 PM at scheduled times.
What are the check-in and check-out times at Sonesta White Plains Downtown?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Sonesta White Plains Downtown?
No, this hotel doesn't have a casino, but Empire City Casino (23-min drive) is nearby.
What is there to do at Sonesta White Plains Downtown and nearby?
Sonesta White Plains Downtown has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Sonesta White Plains Downtown?
Yes, Mix Bar and Kitchen offers American cuisine. Nearby restaurants include P.F. Chang's (5-min walk), Westchester Burger Company (6-min walk), and Haiku (6-min walk).
What's the area around Sonesta White Plains Downtown like?
Sonesta White Plains Downtown is in the heart of White Plains, a short 5-minute walk from The Westchester Mall and 15 minutes' walk from Galleria at White Plains. Travelers say this hotel is in a good location.

Overall score and ratings

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.3/10

Eco-friendliness

2/10 Poor

Worst Hotel Ever
This is the worst hotel I have ever stayed in. We arrived and the restaurant and bar were closed. Didn't open until 5pm. Are you kidding me? It's a convention center hotel with business people everywhere. For $350/night, the rooms were cheap, air conditioning vent from the 70s, as well as the curtains, and don't even get me started on the views. I was appalled. The parking was an additional fee and when I pulled up to check in, I couldn't leave my car because there were loads of shuttles parked blocking the entrance. I had to park in the underground parking THEN drag my luggage to the front desk. What an absolutely awful experience. I was so stressed out. The breakfast was disgusting and by far, the worst coffee I ever drank all at the wonderful cost of $47. Unreal.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

marion, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location
Perfect location. Right next to the mall and fifteen minutes from Westchester medical center.
Carol, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paola, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roland Walter, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel is lovely and well maintained, however, my husband has Parkinson's and the beds were too high for him to get into on his own.
Joan, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Timothy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

juhi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review