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131 Hotel-Plaza - Grand Rapids

3 stars
255 28th St. SWGrand RapidsMI49548United States of America
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2.0 / 5
Service
Service is adequate
Room
Room needs to be redecorated
Cleanliness
Could use a good cleaning
Amenities
Amenities are not the best
86See all 86 Hotels.com reviews
From 62 reviewsTripAdvisor Traveller Rating
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.) 18-min drive; 8.7 miles/14 km
  • Grand Rapids Station 5-min drive; 3.8 miles/6.1 km
  • Free self parking

131 Hotel-Plaza - Grand Rapids

from Rs4,619
  • Standard Room
  • Smoking Accessible
  • Executive Suite, Accessible, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 152 rooms

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Spa tub
  • Outdoor pool
Working away
  • Conference space
  • One meeting room
Services
  • Tours/ticket assistance
Facilities
  • Elevator/lift
  • Designated smoking areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Recent reviews

2.0 /5 from 86 reviews

131 Hotel-Plaza - Grand Rapids
Poor1.0 / 5
Filthy and unsafe
The front desk staff was friendly. However, the hotel smelled. The room was very dirty. The sheets and furniture were stained. The mattresses were old and very uncomfortable. There was screaming in the hallway in the middle of the night. We locked the door twice, and slid one of the (disgusting) chairs in front of the door when we were in the room.There were drunk people in the elevator and lobby at all hours. I had planned to use the pool, but there was NO WAY I would walk through that hotel in my swimsuit, and I also wouldn't even consider getting into a pool or hot tub at such a filthy place. I drink coffee every morning, but I wouldn't dare make any in the room because god knows the coffee maker wouldn't be sanitary. There were piles (yes, plural) of vomit as well as beer bottles and cough syrup containers by my car in the parking lot on Sunday morning. The price is way, way, WAY too high. Honestly, I feel I should be paid for having spent two nights there.
2 night romance trip
131 Hotel-Plaza - Grand Rapids
Excellent4.0 / 5
nice getaway
love the rec center and bar
1 night trip
131 Hotel-Plaza - Grand Rapids
Fair2.0 / 5
Loud stay
The hotel was just OK. it's listed as 3 star when it's clearly 2 starts at best. The staff was nice enough however the late night noise is ridiculous. People hanging out in the parking lot, loud playing loud music from the cars. I could barely sleep and my room was on the 3rd floor. They can do better with allowing people to hang out.at least tell them to keep the noise down. Other than that, it's an OK hotel but I don't think I'll be going there to stay again.
2 night romance trip
131 Hotel-Plaza - Grand Rapids
Excellent4.0 / 5
The place is nice but we paid for pool access and the pool was empty the entire time and the outdoor pool is only for use of poolside visitors which was a dramatic jump in price. The neighborhood is conveniently located next to restaurants, however it is also located across the street from a known prostitution hotel, and there were a few unsavory people who wandered over. Not recommended to kids.
2 night romance trip
131 Hotel-Plaza - Grand Rapids
Poor1.0 / 5
Room was filthy
1 night family trip

See all reviews

131 Hotel-Plaza - Grand Rapids

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