Novotel Saint-Étienne Centre Gare Châteaucreux

Photo gallery for Novotel Saint-Étienne Centre Gare Châteaucreux

Primary image
Terrace/patio
Terrace/patio
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Overview of Novotel Saint-Étienne Centre Gare Châteaucreux

UNESCO Sustainable Travel Pledge

Novotel Saint-Étienne Centre Gare Châteaucreux

4.0 star property
4-star hotel with 1 restaurants, connected to the convention center, near Cite du Design

8.4/10 Very good

58 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is Rs 79
Price available on 28/07/2022
Map
5 Cours Antoine Guichard, Saint-Etienne, Loire, 42000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • 4 meeting rooms
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Snack bar/deli
  • Laundry service
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Saint-Etienne
  • Massif Central - 1 min drive
  • University Hospital of Saint-Etienne - 13 min drive
  • Zoological Area Saint-Martin La Plaine - 31 min drive

Getting around

  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 18 min drive
  • Saint-Exupery Airport (LYS) - 53 min drive
  • Saint-Étienne Châteaucreux Station - 2 min walk
  • Saint-Etienne-Carnot Station - 19 min walk
  • Saint-Etienne-Le Clapier Station - 23 min walk

About this property

Novotel Saint-Étienne Centre Gare Châteaucreux

Located near a train station, Novotel Saint-Étienne Centre Gare Châteaucreux is a great choice for a stay in Saint-Etienne. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a snack bar/deli and a terrace.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 77 rooms

Arriving/Leaving

  • Check-in time starts at noon
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (EUR 9 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children's games
  • Baby bath

Working away

  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Terrace
  • Fitness center
  • Shopping mall on site

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Raised toilet seat
  • Grab bar in shower
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • French
  • Italian

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water
  • Highchair
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of EUR 14.00 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 9 per pet, per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered self parking costs EUR 9 per day with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards and cash.

Also known as

Novotel Gare Opening March 2019 Hotel
Novotel Gare Opening March 2019
Novotel Saint Étienne Centre Gare
Novotel Saint-Étienne Centre Gare Hotel Saint-Etienne
Novotel Saint-Étienne Centre Gare Saint-Etienne
Hotel Novotel Saint-Étienne Centre Gare Saint-Etienne
Saint-Etienne Novotel Saint-Étienne Centre Gare Hotel
Novotel Saint-Étienne Centre Gare Hotel
Hotel Novotel Saint-Étienne Centre Gare
Novotel Saint Etienne Centre Gare (Opening March 2019)
Novotel Saint Etienne Gare
Novotel Saint-Étienne Centre Gare Châteaucreux Hotel
Novotel Saint-Étienne Centre Gare Châteaucreux Saint-Etienne

Frequently asked questions

Overall score and ratings

8.4

Very good

9.3/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.3/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Very good

Perfect hotel for business
Milco, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Not quite the usual Novotel standard.
Air con was not functional so room was too hot to sleep well, had to have the window open so was woken by the train station from about 5am onwards. Car park height limit is 1.9m but not stated. So had to park elsewhere. No bar/food available in evening even though it is stated that it is open on Accor's website.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Selahaddin Deniz, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Frederic, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adam, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Ebookers guest review

10/10 Exceptional

Excellent
Hôtel très agréable en face de la gare SNCF et d’un arrêt de tram qui vous emmène au centre-ville en moins de 10min. Chambre spacieuse, coffre-fort, mini bar, literie très confortable. Toilettes séparées. Excellent petit déjeuner en buffet Roof top ou on peut prendre un verre ou le petit déjeuner. L’hôtel a également un restaurant (pas testé) mais tout autour de nombreux restaurants.
Ludovic, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Wahid, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Bon hotel dans l'ensemble
La chambre est top, le personnel également, petit-déjeuner génial mais le restaurant n'est pas exceptionnel (tarif élevé pour des repas (pizza) surgelés)
Stéphane, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

il faut un bon rénovation(HOTEL IBIS)
abdellatif, 1-night trip
Verified Hotels.com guest review