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1 room, 2 adults

Hotel Emperador, Madrid, Spain

4-star4 stars
Gran Via 53MadridMadrid28013Spain

4-star hotel with outdoor pool, near Plaza Mayor
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free*!
Very Good8.4
Location
Great location
Pool
Great pool
Service
Fantastic service
Bar and Beverages
Standard bar
982See all 982 Hotels.com reviews
From 2,532 reviewsTripAdvisor Traveller Rating

Hotel Emperador, Madrid, Spain

from Rs10,537
  • Standard Double Room Single Use
  • Standard Double or Twin Room
  • Triple Room
  • Standard Double Room Single Use (Not refundable)
  • Standard Double or Twin Room (Not refundable)
  • Club Room, 1 Double or 2 Twin Beds
  • Romantic Room, 1 Double Bed
  • Single Room (Interior)

At a glance

Key facts

Hotel size

  • This hotel has 232 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Sauna
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers -
  • Year Built
  • Elevator/lift
  • Rooftop terrace
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Hotel Emperador, Madrid, Spain’s small print

Also known as

  • Emperador
  • Emperador Hotel
  • Emperador Madrid
  • Hotel Emperador
  • Hotel Emperador Madrid
  • Madrid Emperador Hotel

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

  • The seasonal pool is open from May to September.
  • Optional extras

    Self parking costs EUR 31 per night

    Valet parking costs EUR 31 per day

    Parking is available nearby and costs EUR 31 per night

    Rollaway beds are available for EUR 35 per night

    Breakfast is offered for an extra charge of EUR 20.90 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    What’s around Hotel Emperador, Madrid, Spain

    Landmarks

    • In Centro
    • Plaza Mayor - 10 min walk
    • Prado Museum - 22 min walk
    • Plaza de Espana - 5 min walk
    • Royal Palace - 11 min walk
    • Almudena Cathedral - 12 min walk
    • Thyssen-Bornemisza Museum - 17 min walk
    • El Rastro - 21 min walk

    Getting around

    • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 24 min drive
    • Madrid Principe Pio Station - 15 min walk
    • Madrid Recoletos Station - 23 min walk
    • Atocha Cercanías Station - 11 min drive
    • Santo Domingo Station - 1 min walk
    • Callao Station - 4 min walk
    • Noviciado Station - 4 min walk
    • Self parking (surcharge)
    • Valet parking (surcharge)

    Recent reviews

    Very Good 8.4 From 982 reviews

    Hotel Emperador, Madrid, Spain
    Good6.0
    Just a good location....
    The only thing good about the hotel was it's location. The rooms were old which you could make out with the furniture in the room and with a very little persistent smell from the carpets. The front desk staff was a little rude with our friends from US that were also staying in Emperador. Later the hotel manager tried to address the issues which was good. Overall a nice location but not a very nice hotel for the price.
    Deepak, in3 night family trip
    Hotel Emperador, Madrid, Spain
    Good6.0
    Very dated, dark rooms.
    Great location, however the rooms are very dark and dated. They don’t feel clean. Very poor service on reception too.
    A Traveller, gb2 night trip
    Hotel Emperador, Madrid, Spain
    Fair4.0
    WOULD NOT RECOMMEND DURING CONSTRUCTION
    The hotel looked amazing online, really grand, and the pool was really the main selling point as Madrid is so hot. On arrival, staff were very friendly at the desk and let us check in early. However there are a lot of roadworks on Gran Vìa, the road that the hotel is on. This caused a lot of issues with taxis picking us up, you have to walk quite far along the road to find a crossing as the roadworks prevented you from doing this. Very noisy because of the construction, and constantly congested outside the hotel, we should have been told this before our stay. I think they are making the road wider, so all of the pavement is cordoned off. Hugely disappointing as we were completely unaware of this and would not have paid the money that we did, having known that this was going on at the time of our stay. The room; VERY small double room that smelt of stale cigarette smoke - I think this used to be a smoking room or someone has previously been smoking in there before we arrived. The bathroom window opens into a very depressing black shoot with exposed building structures inside. There is no extractor fan in the bathroom, so your only option is to open that horrible window for ventilation. Marks on the wall and chips in furniture, dusty AC vent, wouldn’t expect this from a 4 star hotel. Pool - really great, staff are SO amazing and super friendly at the pool, very happy and always smiling. Drinks are a little more on the expensive side, and the food is quite average.
    Jack, gb4 night trip
    Hotel Emperador, Madrid, Spain
    Exceptional10.0
    Great location
    A Traveller, us3 night trip
    Hotel Emperador, Madrid, Spain
    Very Good8.0
    Great hotel
    Great hotel, amazing terrace on the roof....staff very good and welcoming
    Jason, gb4 night trip

    See all reviews

    Hotel Emperador, Madrid, Spain

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