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Lotte New York Palace - New York

4.5 stars
455 Madison AveNew YorkNY10022United States of America
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
Excellent4.5 / 5
Location
Great location
Comfort
Rather comfortable
Wellness Area
Great wellness & sports facilities
WiFi
Bad internet service
2183See all 2,183 Hotels.com reviews
From 2,454 reviewsTripAdvisor Traveller Rating

Lotte New York Palace - New York

from Rs18,669
  • Premier Room, 1 King Bed, City View
  • Premier Room, 2 Double Beds, City View
  • Suite, 1 King Bed, Corner
  • Standard Room, 1 King Bed, Tower
  • Premier Double Room, 2 Double Beds
  • Suite, 1 Bedroom, Corner
  • Executive Suite, 1 King Bed, Tower
  • Premier Room, 1 King Bed
  • Junior Suite, Tower
  • Double Room, 2 Double Beds, View
  • Standard Room, 1 King Bed, Corner
  • Superior Room
  • Superior Room, One King Bed
  • Room, 2 Double Beds, View
  • Room, 1 King Bed, View
  • Superior Room, Two Double Beds
  • Superior Room
  • Suite, 1 King Bed, Corner
  • Tower Double 2 Queen Beds
  • Executive Suite, 1 King Bed, Tower
  • Premier Room, 2 Double Beds, View
  • Premier Room, 1 King Bed, View
  • Corner Cathedral View Room, One King Bed
  • Room, 2 Queen Beds, Tower
  • Room, 1 King Bed, Tower
  • Standard Room, 1 King Bed, View
  • Tower King
  • Luxury Towers Room, Two Queen Beds
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 909 rooms
  • This hotel is arranged over 55 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is Noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • New York Palace
  • Lotte New York Palace
  • Lotte Palace
  • New York Palace Hotel
  • Palace Hotel
  • Palace New York
  • New York City Palace Hotel
  • Palace Hotel New York
  • Palace Hotel Nyc
  • Lotte New York Palace Hotel
  • Lotte Palace Hotel

Policies

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Optional extras

Valet parking costs USD 70 per night

Rollaway beds are available for USD 50 per night

Breakfast is offered for an extra charge of USD 28 per person (approximately)

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 15.99 per stay (rates may vary)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Steam room
Working away
  • Business center
  • Number of meeting rooms - 20
  • Conference space
  • Meeting rooms 30
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1882
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Troubles Trust - Onsite cocktail bar.

Tavern on 51 - Onsite bar. Open select days.

Pomme Palais - This café specializes in American cuisine and serves breakfast, lunch, and light fare.

Lotte New York Palace - New York’s small print

Also known as

  • New York Palace
  • Lotte New York Palace
  • Lotte Palace
  • New York Palace Hotel
  • Palace Hotel
  • Palace New York
  • New York City Palace Hotel
  • Palace Hotel New York
  • Palace Hotel Nyc
  • Lotte New York Palace Hotel
  • Lotte Palace Hotel

Policies

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Optional extras

Valet parking costs USD 70 per night

Rollaway beds are available for USD 50 per night

Breakfast is offered for an extra charge of USD 28 per person (approximately)

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 15.99 per stay (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 2183 reviews

Lotte New York Palace - New York
Outstanding5.0 / 5
NY palace
Very nice and comfortable
1 night business trip
Lotte New York Palace - New York
Outstanding5.0 / 5
excellent location but still quiet
2 night trip with friends
Lotte New York Palace - New York
Outstanding5.0 / 5
We always enjoy our stay at the New York Palace BUT, This time we noticed our room was not maintained as we expected. Susan at the front desk was wonderful she addressed all of our needs and provided wonderful service. We will definitely be back! Thank you!
3 night family trip
Lotte New York Palace - New York
Outstanding5.0 / 5
Fabulous hotel
This is a lovely hotel, I was pleasantly surprised as reviews are mixed, but rooms were lovely and comfortable. We stayed in New York at the beginning and end of a 10 day break on the east coast and this was the one at the end of our stay and was the more luxurious one. It had a lovely courtyard to relax and enjoy drinks in, just perfect when you want to relax a little in a busy neighbourhood. Plenty of shopping nearby and easy to get to Central Park and nearby attractions,
2 night family trip
Lotte New York Palace - New York
Outstanding5.0 / 5
Everything was great and the hotel paid lots of attention to detail. Additionally, the surrounding area was walking distance to most of Manhattan's top sites. The view was to die for and the historic aspect was fantastic. The only issue and maybe this is isolated was the A/C was a bit unresponsive. Overall it was close to perfect.
2 night romance trip

See all reviews

Lotte New York Palace - New York

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