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Lotte New York Palace - New York

4.5 stars4.5 stars
455 Madison AveNew YorkNY10022United States of America
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Outstanding4.6 / 5
Room
Great room
Location
Great location
Wellness Area
Great wellness & sports facilities
Comfort
Rather comfortable
2180See all 2,180 Hotels.com reviews
From 2,982 reviewsTripAdvisor Traveller Rating

Lotte New York Palace - New York

from Rs18,644
  • Skyline King
  • Premier Room, 2 Double Beds, City View
  • Suite, 1 King Bed, Corner
  • Standard Room, 1 King Bed, Tower
  • Premier Room, 1 Double Bed
  • Suite, 1 Bedroom, Corner
  • Executive Suite, 1 King Bed, Tower
  • Premier Room, 1 King Bed
  • Junior Suite, 1 King Bed, Tower
  • Double Room, 2 Double Beds, View
  • Standard Room, 1 King Bed, Corner
  • Superior Room, 2 Double Beds
  • Superior Room, One King Bed
  • Room, 2 Full Beds (Cathedral View)
  • Room, 1 King Bed (Cathedral View)
  • Superior Room, Two Double Beds
  • Superior Room, 1 King Bed
  • Suite, 1 King Bed (Towers Corner)
  • Tower Double 2 Queen Beds
  • Executive Suite, 1 King Bed, Tower
  • Premier Room, 2 Double Beds (Skyline View)
  • Premier Room, 1 King Bed (Skyline View)
  • Room, 1 King Bed, Corner (Cathedral View)
  • Luxury Room, 2 Queen Beds, Tower
  • Luxury Room, 1 King Bed, Tower
  • Standard Room, 1 King Bed, View
  • Tower King
  • Room, 1 Double Bed, Tower
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 909 rooms
  • This hotel is arranged over 55 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets stay free (dogs only)

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • New York Palace
  • Lotte New York Palace
  • Lotte Palace
  • New York Palace Hotel
  • Palace Hotel
  • Palace New York
  • New York City Palace Hotel
  • Palace Hotel New York
  • Palace Hotel Nyc
  • Lotte New York Palace Hotel
  • Lotte Palace Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Optional extras

Valet parking costs USD 80 per night

Rollaway beds are available for USD 50 per night

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 15.99 per stay (rates may vary)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Steam room
Working away
  • Business center
  • Number of meeting rooms - 20
  • Conference space
  • Meeting rooms 30
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1882
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Villard - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Open daily.

Troubles Trust - Onsite cocktail bar.

Tavern on 51 - Onsite bar. Open select days.

Pomme Palais - This café specializes in American cuisine and serves breakfast, lunch, and light fare.

Lotte New York Palace - New York’s small print

Also known as

  • New York Palace
  • Lotte New York Palace
  • Lotte Palace
  • New York Palace Hotel
  • Palace Hotel
  • Palace New York
  • New York City Palace Hotel
  • Palace Hotel New York
  • Palace Hotel Nyc
  • Lotte New York Palace Hotel
  • Lotte Palace Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Optional extras

Valet parking costs USD 80 per night

Rollaway beds are available for USD 50 per night

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)

High-speed Internet access (wired) is available in public areas for USD 15.99 per stay (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 2180 reviews

Lotte New York Palace - New York
Outstanding5.0 / 5
Very nice hotel overall
Everyone was very nice except for the gentleman that was in the gift shop when we first arrived. The room was lovely and clean. The air conditioning does not work as well as I would've liked however. A little stuffy and hot during the nights. Overall I was quite pleased though.
3 night family trip
Lotte New York Palace - New York
Outstanding5.0 / 5
Best Birthday Stay Location
The hotel is impeccable. I got there around 12PM for a 2-night stay and w/o hesitation they offered me early check in. The VIEW was FABULOUS!!! They knew it was my birthday and sent up macaroons (nice touch). If I have to nitpick, then I'd mention that the maid forgot to replenish towels so I had to dry off after my bath with face towels. Not a big deal since I was able to immediately put on the comfy room available:-)
2 night family trip
Lotte New York Palace - New York
Outstanding5.0 / 5
Wonderful location, room, service!
Can't say enough about this property! This was our third stay, and we try to book here whenever our schedule allows. Cathedral view recommended – we were on the 21st floor and it was just lovely.
4 night trip with friends
Lotte New York Palace - New York
Outstanding5.0 / 5
excellent stay; great service
Excellent place to stay. Beautiful as well as high level of service. Stayed in a regular room - no view but I was getting a bargain rate so no complaint. It operates as a well-run 5 star hotel should. Helpful and courteous...making sure you are taken care of. It felt good being there for a 2-day business trip in the depths of a dreary February.
2 night trip
Lotte New York Palace - New York
Outstanding5.0 / 5
IS STILL A REAL PALACE AND THEIR ROYAL TREATMENT
Since the ownership of the hotel change ( two or more years ago ) the New York Palace now LOTTE the high estandars stand and keep going.Most of the personal continue working and they make you feel in a real Palace.
4 night family trip

See all reviews

Lotte New York Palace - New York

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