Hilton Mainz City

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View from room
View from room
Minibar, in-room safe, soundproofing, iron/ironing board
37-inch flat-screen TV with satellite channels, pay movies, MP3 dock

Overview of Hilton Mainz City

Hilton Mainz City

4.0 star property
4-star hotel with restaurant, near Fastnachtsbrunnen

8.3/10 Very good

516 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
The price is Rs 92
Price available on 06/06/2022
Map
Muensterstrasse 11, Mainz, 55116
Main amenities
  • 127 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Cookware, dishware, and utensils
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Mainz
  • Rheingoldhalle - 6 min drive
  • Naturhistorisches Museum - 4 min drive
  • Gutenberg Museum - 9 min drive
  • Mewa Arena - 17 min drive
  • ZDF - 12 min drive
  • Museum Wiesbaden - 23 min drive
  • Rhein Main Congress Center - 24 min drive
  • Kochbrunnen - 26 min drive
  • Kurhaus - 27 min drive
  • Nerobergbahn - 30 min drive

Getting around

  • Mainz (QFZ-Mainz Finthen) - 18 min drive
  • Frankfurt Airport (FRA) - 28 min drive
  • Mainz (QMZ-Mainz Train Station) - 8 min walk
  • Mainz Central Station - 8 min walk
  • Mainz Central Station - 9 min walk
  • Mainz Central Station Tram Stop - 8 min walk

About this property

Hilton Mainz City

Located near a train station, Hilton Mainz City is a great choice for a stay in Mainz. Guests can visit the fitness center for a workout or grab a bite to eat at Planters Restaurant, which serves breakfast, lunch, and dinner. A bar/lounge and a terrace are other highlights, and rooms at this upscale hotel offer up nice touches like MP3 docks and designer toiletries. Fellow travelers like the comfortable beds and helpful staff. Public transportation is close by: Mainz Central Station Tram Stop is just 8 minutes by foot.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 127 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • 1 per room

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (EUR 22.50 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Children's menu

What to do

  • Beach nearby
  • Access to nearby health club
  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby

Working away

  • Meeting rooms
  • Conference space (1830 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1993
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • English
  • German

Room amenities

Be entertained

  • MP3 docking station
  • 37-inch flat-screen TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Stay connected

  • WiFi and wired internet for a surcharge

Food and drink

  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Planters Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Spirits Bar and Lounge - Onsite bar.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for EUR 14.95 per 24-hour period (rates may vary)
  • Wired Internet access is available in guestrooms for EUR 14.95 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of EUR 27 per person (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for EUR 50 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per accommodation, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 22.50 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Hotel Mainz City
Hilton Mainz City
Mainz City Hilton
Hilton Mainz Hotel Mainz
Mainz Hilton
Hilton Mainz City Hotel
Hilton Mainz City Hotel Mainz
Hilton Mainz City Hotel
Hilton Mainz City Mainz
Hilton Mainz City Hotel Mainz

Frequently asked questions

Overall score and ratings

8.3

Very good

8.7/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.7/10

Eco-friendliness

8/10 Very good

Kasper Edahl, 2-night trip
Verified Hotels.com guest review

6/10 Good

Very disappointing stay!
Hotel has been getting more and more shabby over the last 5 years! The only thing it has going for itself now is the central location! Lifts were broken for 2 days out of our 5 day stay. For a 72 and 75 year old to have to use stairs to 4th floor is completely unacceptable. Daily rate for those 2 days should have been reduced by 50% to say the least!!!!
Cornelia, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

DAVID, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, lovely hotel and staff. Need better pillows
Lisa, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great stay friendly staff
Great value for money, great breakfast and friendly helpful staff. A little kids corner which helped. Really enjoyed our stay here.
Sarona, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice stay
Hotel was clean. Breakfasts were excellent. Hotel’s location is conducive to being able to get to most places on foot. Staff was friendly, helpful, and for the most part spoke English. Masks were required in the hotel, but most employees were seen without, or improperly wearing masks.
Stephen, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Attention to detail…
We arrived and went to our room. The sink was stopped and would not drain. We were given a new room and moved. The new room had a half full trash can in the bathroom. We were offered another room but just ran with this one. Breakfasts at the restaurant were excellent. Parking in the on site garage was excellent. Due to construction road closures it was very difficult to get to the hotel - of course this wasn’t the hotel’s fault.
Stephen, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Needs an upgrade soon!
The hotel is in a great location. they offered a breakfast box for 12 euros which was too expensive. The hotel is old. My card reader on my door did not work the second day. So had to be escorted to have them use a master key. That was an inconvenience.
2-night trip with friends
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very good

Comfortable hotel in a great location close to everything.
4-night trip
Verified Orbitz guest review