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Grand Geneva Resort & Spa

Photo gallery for Grand Geneva Resort & Spa

Exterior
Beach nearby
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor spa tub
Terrace/patio

Overview of Grand Geneva Resort & Spa

Grand Geneva Resort & Spa

4.0 star property
Lake Geneva ski resort with 3 restaurants and water park

8.2/10 Very good

1,096 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
7036 Grand Geneva Wy, Lake Geneva, WI, 53147

Room options

About this area

Getting around

  • Kenosha, WI (ENW-Kenosha Regional) - 44 min drive
  • Waukesha, WI (UES-Waukesha County) - 53 min drive
  • General Mitchell Intl. Airport (MKE) - 59 min drive
  • Fox Lake Station - 34 min drive
  • Antioch Station - 38 min drive
  • Harvard Station - 39 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Grandma Vickie's Cafe - 7 min drive
  • Simple Cafe - 7 min drive
  • Tuscan Tavern & Grill - 8 min drive
  • Carvetti's - 8 min drive
  • Yogeeze Frozen Yogurt - 8 min drive

About this property

Grand Geneva Resort & Spa

Grand Geneva Resort & Spa features downhill skiing, snowboarding, and cross-country skiing. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Grand Cafe, one of 3 restaurants, serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale resort include 2 bars/lounges, a golf course, and a water park. Ski passes, storage, rentals, and lessons are also available. The pool and helpful staff get good marks from fellow travelers.

Languages

English, Spanish

At a glance

Hotel size

  • 384 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 4 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs only, 2 per room, up to 25 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Children's menu

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Golf lessons
  • Hiking/biking trails
  • Horse riding/rentals
  • Ice skating
  • Sledding
  • Shopping
  • Beach nearby
  • Free use of nearby fitness center
  • Golfing nearby
  • Kayaking nearby
  • Water skiing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Ski equipment rentals
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Health club
  • Golf course on site
  • Golf driving range on site
  • An outdoor pool
  • An indoor pool
  • Water park access (surcharge)
  • Full-service spa
  • 2 indoor tennis courts
  • Nightclub
  • Spa tub
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

Languages

  • English
  • Spanish

Ski

  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski lessons
  • Ski storage
  • Ski rentals
  • Snowshoeing
  • Ski lifts nearby
  • Snowmobiling nearby

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

WELL Spa + Salon has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Grand Cafe - Overlooking the golf course and pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Geneva ChopHouse - Overlooking the golf course, this steakhouse serves brunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Ristorante Brissago - Overlooking the golf course, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 31.47 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Spa tub access
    • Health club access
    • Fitness center access
    • Fitness/yoga classes
    • Sporting facilities or equipment
    • Shuttle service
    • Ski shuttle
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Faxes
    • In-room safe
    • In-room bottled water
    • In-room coffee
    • Concierge service
    • Valet parking
    • Additional inclusions

Optional extras

  • Breakfast costs between USD 7 and USD 22 per person (approximately)
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 65.00 per pet, per night (maximum USD 300.00 per stay), plus a one-time cleaning fee of USD 150.00

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the health club or fitness facility without adult supervision
  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Geneva Grand Resort
Grand Geneva
Grand Geneva Resort
Grand Geneva Hotel Lake Geneva
Grand Geneva Resort And Spa
Grand Geneva Lake
Lake Geneva Illinois
Grand Geneva Hotel Lake Geneva
Grand Geneva Lake
Grand Geneva Resort Spa
Grand Geneva & Spa Lake Geneva
Grand Geneva Resort & Spa Resort
Grand Geneva Resort & Spa Lake Geneva
Grand Geneva Resort & Spa Resort Lake Geneva

Frequently asked questions

Does Grand Geneva Resort & Spa offer free cancellation for a full refund?
Yes, Grand Geneva Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Geneva Resort & Spa?
As of 1 December 2022, prices found for a 1-night stay for 2 adults at Grand Geneva Resort & Spa on 13 December 2022 start from ₹13,029, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is there a pool at Grand Geneva Resort & Spa?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Grand Geneva Resort & Spa?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 25 lbs per pet. There's a charge of USD 65.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grand Geneva Resort & Spa?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Grand Geneva Resort & Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Grand Geneva Resort & Spa?
You can check in starting at 4 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Grand Geneva Resort & Spa and nearby?
Have fun with winter activities like cross-country skiing, snowboarding, and snowshoeing and in warmer months, enjoy a round of golf at the onsite golf course. Additional recreation onsite includes aerobics, basketball, and Pilates. Indulge in a treatment at the spa and soothe your senses in the spa tub. Grand Geneva Resort & Spa also has 2 bars, a nightclub, and a water park, as well as a sauna, a steam room, and a garden.
Are there restaurants at or near Grand Geneva Resort & Spa?
Yes, there are 3 onsite restaurants, featuring alfresco dining, American cuisine, and golf course views. Nearby restaurants include Grandma Vickie's Cafe (2.7 mi), Simple Cafe (2.7 mi), and Tuscan Tavern & Grill (2.8 mi).
What's the area around Grand Geneva Resort & Spa like?
Grand Geneva Resort & Spa is located a short 1-minute walk from The Highlands Golf Course. The local area is popular with nature enthusiasts and our guests say it is very quiet.

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Adam, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Ofelia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jasandra, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Karen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a wonderful stay. Only issue was during our stay we never found an elevator so we had to carry our luggage up and down a couple flights of stairs. And there should be an ice machine on every floor
Laurie, 2-night trip
Verified Hotels.com guest review

6/10 Good

Scott, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Resort great, Spa not even acceptable
Our latest stay at Grand Geneva was as a "mini-moon" following our Wedding. The resort was wonderful in every way except one. We loved our room. The front desk was pleasant and accommodating. Our dinner was delicious and the service was top notch. The low point in our trip was at the end of our stay when we had booked and confirmed 2 separated massages. The greeting at the Spa was unimpressive. Then instead of offering a water or taking another action to start us off into an enjoyable experience there was a poorly timed release form. But the true issue with the Spa was that they booked me for an opposite gender technician without any advanced notice of any kind. It was not mentioned on the phone and there was no mention in the confirmation email or call. When we said that was not going to work for us, we were told no one else was available then another staffer started debating the process telling us that we had been notified. Overall a massively disappointing way to end a wonderful experience. I will not book at this Spa again.
Christine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mark, 2-night trip
Verified Hotels.com guest review

6/10 Good

It was a good experience over all however a couple things I was not too happy about. I made the reservation for two rooms and they were unable to be able to give the rooms near by they gave us two different floors. The hotel is very big, and not a lot of diversity the thing I did notice aid that the building I was put in was at the very end of the building and the only other raise other than us Hispanics were other nonwhite race, not sure if it was a coincidence or done intentionally. Other than that experience was great great location
Veronica, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeremy, 1-night trip
Verified Hotels.com guest review