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All properties in Winston-Salem, North Carolina, United States of America

Best Western Plus Hanes Mall Hotel

Hotel with outdoor pool, near Hanes Mall

From
Rs6,620

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1 / 42Best Western Plus Hanes Mall Hotel
3330 Silas Creek Pkwy, Winston-Salem, 27103, NC, United States of America
8.2.Very good.
  • Clean and convenient. Hallway noise can get loud, but that’s sort of true in every hotel.

    Jul 24, 2021

  • The Hotel itself seemed to be Nice. There are several Cosmetic Details that You See needs…

    Jul 21, 2021

See all 999 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Shopping
Dining options
Safe
Easy parking
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 130 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • 24-hour business center
  • 24-hour front desk

For families

  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Free toiletries

What’s around

  • Hanes Mall - 9 min walk
  • Novant Health Forsyth Medical Center - 12 min walk
  • Wilkes Regional - 32 min walk
  • Wake Forest University Baptist Medical Center - 2.7 mi / 4.3 km
  • Brenner Children's - 2.5 mi / 4 km
  • Wake Forest University - 5.9 mi / 9.4 km

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 1 King Bed, Non Smoking, Jetted Tub
  • Standard Room, 1 King Bed, Accessible, Non Smoking

Location

3330 Silas Creek Pkwy, Winston-Salem, 27103, NC, United States of America
  • Hanes Mall - 9 min walk
  • Novant Health Forsyth Medical Center - 12 min walk
  • Wilkes Regional - 32 min walk

What’s around

Landmarks

  • Hanes Mall - 9 min walk
  • Novant Health Forsyth Medical Center - 12 min walk
  • Wilkes Regional - 32 min walk
  • Wake Forest University Baptist Medical Center - 2.7 mi / 4.3 km
  • Brenner Children's - 2.5 mi / 4 km
  • Wake Forest University - 5.9 mi / 9.4 km
  • Old Salem - 4.6 mi / 7.3 km
  • Benton Convention Center - 4.6 mi / 7.3 km
  • Truist Stadium - 3.9 mi / 6.2 km
  • Reynolda House Museum of American Art - 4.8 mi / 7.7 km
  • Reynolda Gardens - 4.8 mi / 7.7 km

Getting around

  • Piedmont Triad Intl. Airport (GSO) - 31 min drive
  • Winston-Salem, NC (INT-Smith Reynolds) - 12 min drive
  • High Point Station - 24 min drive
  • Lexington Station - 25 min drive
  • Lexington Station - 27 min drive

At a glance

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily

Things to do

  • Outdoor pool
  • Fitness facilities

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Visual fire alarm

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Best Western Hanes Mall
  • Best Western Mall
  • Best Western Plus Hanes Mall
  • Best Western Plus Hanes Mall Winston-Salem
  • Best Western Plus Hanes Mall Hotel Hotel
  • Best Western Plus Hanes Mall Hotel Winston-Salem
  • Hanes Hotel
  • Hanes Mall Hotel
  • Best Western Plus Hanes Mall Hotel Hotel Winston-Salem

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Plus Hanes Mall Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
  • Yes. Nearby restaurants include Texas Roadhouse (10-min walk), Carolina Ale House- Winston Salem (12-min walk), and Szechuan Palace (14-min walk).
  • Best Western Plus Hanes Mall Hotel has an outdoor pool and a fitness center.
8.2.Very good.
  • 10.0.Exceptional

    Will stay again.

    Clean, comfortable and safe. Small pool about 5 ft deep. Dunkin’ Donuts nearby :).

    Gina, 1 night family trip, Jul 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great location and a nice place to stay for the night.

    Troy, 1 night family trip, Jul 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good option

    Decent for a nights sleep. Clean, comfortable room. Good A/C. Check in was strange, I got the bill for another guest and just happened to notice myself. Quickly fixed. Check out was quick and easy. Busy and crowded so didn't eat breakfast. Located near the hospital. Parking lot is small but has overflow parking. Overall a good, no frills option.

    Julia, 1 night family trip, Jul 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Next to mall

    Outside building looked like. It needed some maintenance. The room was good though. Seemed clean and nice updates.

    Daniel, 1 night business trip, Jul 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice hotel

    For what it’s worth I think the hotel was nice. My money was well spent.

    Michael, 2 night trip, Jul 7, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The breakfast was dissappointing.

    Gregory, 1 night trip with friends, Jul 4, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Visiting family

    Second stay in this hotel while visiting family. Nothing fancy but fairly comfortable. Very small bathroom....not very comfortable. Outdoor pool was refreshing but PLEASE place some umbrellas around......it was TOO hot to just sit out. Would look a lot nicer with some color, planters, umbrellas etc. Would be much more inviting. All in all an OK stay and would consider staying again.

    Shannon, 4 night family trip, Jul 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Overall, a great stay. The breakfast was a little disappointing and the parking lot is odd but no major complaints.

    Crystal, 1 night business trip, Jun 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very convenient location. Nice clean room. If I can voice one complaint the breakfast is lacking. All of these hotels serve this limp microwave sausage if they had to eat it they wouldn’t serve it.

    David, 2 night trip, Jun 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful hotel, no complaints!

    Wonderful hotel, the staff is friendly, courteous and very accommodating. Definitely recommend!

    Deborah, 1 night family trip, Jun 24, 2021

    Verified Hotels.com guest review

See all 999 reviews