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All properties in Grand Rapids, Michigan, United States of America

Amway Grand Plaza, Curio Collection by Hilton

4-star hotel with full-service spa, connected to the convention center, near Van Andel Arena

  • Free WiFi
From
Rs13,229

Image gallery

  • Exterior
  • Exterior
  • Executive Suite, 1 King Bed, Non Smoking (Plaza) - Living Area
  • Executive Suite, 1 King Bed, Non Smoking (Plaza) - Living Area
  • Exterior
Exterior. Image 1 of 82.
1 / 82Exterior
187 Monroe Ave Nw, Grand Rapids, 49503, MI, United States of America
8.4.Very good.
  • No apologies were made when our room wasn’t available. Something should be compensated…

    Jul 17, 2021

  • Great hotel, very helpful staff. Top notch!

    Jul 16, 2021

See all 884 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Convenient
Safe
Easy parking
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 682 smoke-free guestrooms
  • Housekeeping (on request)
  • Near the beach
  • 6 restaurants and 4 bars/lounges
  • Full-service spa
  • Breakfast available

What’s around

  • In Downtown Grand Rapids
  • Van Andel Arena - 6 min walk
  • DeVos Performance Hall - 2 min walk
  • Public Museum of Grand Rapids - 5 min walk
  • Downtown Market - 17 min walk
  • Van Andel Museum Center - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking (Plaza)
  • Luxury Suite, 1 King Bed, Non Smoking (Plaza)
  • Room, 1 King Bed, Non Smoking, River View (Currently Unavailable due to Renovations)
  • Luxury Suite, 1 King Bed with Sofa bed, NonSmoking, Tower (Currently Unavailable due to Renovations)
  • Junior Suite, 1 King Bed, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Non Smoking (Pantlind)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, River View (Currently Unavailable due to Renovations)
  • Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)
  • Superior Suite, 2 Queen Beds

Location

187 Monroe Ave Nw, Grand Rapids, 49503, MI, United States of America
  • In Downtown Grand Rapids
  • Van Andel Arena - 6 min walk
  • DeVos Performance Hall - 2 min walk

What’s around

Landmarks

  • In Downtown Grand Rapids
  • Van Andel Arena - 6 min walk
  • DeVos Performance Hall - 2 min walk
  • Public Museum of Grand Rapids - 5 min walk
  • Downtown Market - 17 min walk
  • Van Andel Museum Center - 5 min walk
  • Grand Rapids Art Museum - 5 min walk
  • Gerald R. Ford Museum - 6 min walk
  • La Grande Vitesse - 6 min walk
  • Grand Rapids Civic Theatre - 7 min walk
  • Urban Institute for Contemporary Arts - 7 min walk

Getting around

  • Gerald R. Ford International Airport (GRR) - 19 min drive
  • Grand Rapids Station - 16 min walk

At a glance

Hotel size

  • This hotel has 682 rooms
  • This hotel is arranged over 29 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 32 per night; includes in/out privileges)
  • Onsite valet parking (USD 35 per night; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 6 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Basketball on site
  • Racquetball/squash on site
  • Golfing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Tennis on site

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 47120
  • Conference space size (meters) - 4378
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1981
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch plasma TV
  • Premium TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Spa and Salon has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Ruths Chris Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

MDRD - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

The Kitchen by Wolfgang - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

The Kitchen Counter - This restaurant serves breakfast and lunch. Open daily.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Tennis on site
  • Basketball on site
  • Racquetball/squash on site

Nearby

  • Golfing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Awards and affiliations

The property is a member of Historic Hotels of America.

Small print

Also known as

  • Amway Grand Plaza
  • Amway Grand Plaza Curio Collection Hilton Hotel Grand Rapids
  • Amway Grand Plaza Curio Collection Hilton Hotel
  • Amway Grand Plaza Curio Collection Hilton Grand Rapids
  • Amway Grand Plaza Curio Collection Hilton
  • Amway Grand Plaza, Curio Collection by Hilton Hotel
  • Amway Grand Plaza, Curio Collection by Hilton Grand Rapids
  • Amway Grand Plaza, Curio Collection by Hilton Hotel Grand Rapids
  • Amway Hotel
  • Amway Hotel Grand Plaza
  • Grand Plaza Amway
  • Amway Grand Plaza Rapids
  • Hotel Amway Grand Plaza
  • Amway Grand Plaza Hotel Grand Rapids
  • Amway Grand Plaza Hotel
  • Amway Grand Plaza Grand Rapids

Optional extras

Self parking costs USD 32 per night with in/out privileges

Valet parking costs USD 35 per night with in/out privileges

Breakfast costs between USD 12 and USD 18 for adults, and USD 6 and USD 9 for children (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the spa without adult supervision.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Amway Grand Plaza, Curio Collection by Hilton does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 32 per night. Valet parking costs USD 35 per night. RV/bus/truck parking is available.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Yes, there are 6 onsite restaurants. Nearby restaurants include MadCap Coffee Company (3-min walk), Big O's Cafe (4-min walk), and Leo's (4-min walk).
  • Practice your swing on the tennis courts. Additional recreation onsite includes basketball and racquetball/squash. Indulge in a treatment at the spa and enjoy other amenities such as 4 bars and a health club.
8.4.Very good.
  • 10.0.Exceptional

    Beautifully preserved with old fashioned good serv

    Well preserved and maintained historical property from the classic lobby areas to the large well appointed rooms. Super friendly attentive service. Modern amenities too. In the heart of the city by breweries, restaurants, coffee bars.

    Edward, 2 night trip, Jul 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean & comfortable

    Super clean. No hassle. Really comfortable.

    Shelly, 1 night trip, Jul 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Close to everything- great food- great staff!

    Truly a beautiful property. I had a blast at check in with the girl who checked us in- great sense of humor and very welcoming vibe- felt like she was welcoming us to her personal property w her kindness.

    Michael, 1 night trip, Jun 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome!

    Beautiful hotel with a super nice staff!

    Kelly, 1 night trip, Jun 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Weekend stay

    A little hard to find things around the hotel. Room was very clean view to other rooms. No bottle water in the room. Overall a good overnight stay

    1 night family trip, Jun 5, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Won’t stay again. Too many other nice hotels in th

    Awful…between the fact that we booked this room for the amenities and location… the pool was under construction, the restaurants were limited, and there was zero room service available. Not to mention the constant road noise until 2:00am. This would all have been fine if we were given notice prior to booking.

    Michael, 1 night family trip, Jun 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My Grand Rapids Go-To

    The Amway has made some amazing upgrades. I have always loved this hotel. It’s clean, greatly priced, great location, lots of restaurant options without even leaving the hotel, the staff is polite and is so cute! 10/10

    Courtney, 2 night trip, May 7, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Not acceptable

    The first room they sent us to was filthy, the table was so dusty that someone had previously ran their hand in a half circle across the table and it was clearly visible. Not what I expected for a suite... to have this amount of dust and strange odor. The second suite they sent us to had white stains on the purple pillow on the left side of the couch...absolutely no way I would be sitting there comfortably or allowing our child to. This room also had an odd odor. The two rooms made us question their idea of cleanliness. This was significantly more concerning than the spider cracked brown stained sink in the bathroom of the second suite. When I returned the second set of keys I was told I could leave but no refunds. Ok so I paid for a dirty suite, spa treatments, $32 for parking and breakfast however ... no refund. When asked to speak to a manager was told no one was there, I would have to call back.

    Melissa, 1 night family trip, May 6, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Power Outage at Amway Grand Plaza

    Power outage. Left early

    Balaganthan, 2 night family trip, Apr 30, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Complete waste of money!

    Hotel was very nice in over all appearance. The room however was not. I reserved a suite and paid far too much for what we received. Not a suite at all in my opinion. A huge room... Yes! Nothing special to be called a suite. It’s an old room with holes in the blinds, door knobs that did not work properly to the restroom and the bed was VERY uncomfortable. You could hear the people in the next room as if they were sitting right next to you. I will NEVER stay at this hotel again. The lobby was beautiful but the room was for a better lack of the word was simply horrible!

    Andrew, 2 night trip, Apr 23, 2021

    Verified Hotels.com guest review

See all 884 reviews