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Santa Catalina, a Royal Hideaway Hotel

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Pool
Junior Suite (Premium) | Terrace/patio
Terrace/patio
Junior Suite | Minibar, in-room safe, free WiFi, bed sheets
Minibar, in-room safe, free WiFi, bed sheets

Overview of Santa Catalina, a Royal Hideaway Hotel

VIP Access

Santa Catalina, a Royal Hideaway Hotel

5.0 star property
Luxury hotel with restaurant, near Las Alcaravaneras Beach

9.4/10 Exceptional

238 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Connecting rooms available
Map
Calle Leon Y Castillo, 227, Las Palmas de Gran Canaria, Gran Canaria, 35005
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Health club
  • Beach towels
  • Self parking
  • 24-hour room service
  • Spa services
  • Conference center
  • 6 meeting rooms
  • Terrace
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

Getting around

  • Gran Canaria Airport (LPA) - 38 min drive

Restaurants

  • Allende - 5 min walk
  • Restaurante Bar Pantalan - 6 min walk
  • Cafetín - 7 min walk
  • Marea Baja - 7 min walk
  • El Buen Comer - 8 min walk

About this property

Santa Catalina, a Royal Hideaway Hotel

When you stay at Santa Catalina, a Royal Hideaway Hotel, you'll be 1.9 mi (3.1 km) from Las Canteras Beach and 3.8 mi (6.1 km) from Port of Las Palmas. Guests can indulge in massages, facials, or body treatments, and Camarote serves lunch. This luxurious hotel also features a bar/lounge, a health club, and a 24-hour fitness center. Fellow travelers like the pool and helpful staff.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 204 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 20 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • 6 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels

Facilities

  • 1 building/tower
  • Built in 1890
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • Swimming pool
  • Spa services

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Dining

Camarote - Overlooking the pool, this restaurant serves lunch only. Guests can enjoy drinks at the bar.
Poemas by Hermanos Padrón - This fine-dining restaurant serves lunch and dinner. 1-star Michelin rating. Reservations are required. Open select days.
1890 La Bodeguita - Overlooking the garden, this tapas bar serves lunch and dinner. Open daily.
Bar Carabela - Onsite piano bar. Open daily.
Rooftop (Only adults) - This cocktail bar overlooks the ocean and garden. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 30 for adults and EUR 25 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Spa access is available for an extra charge of EUR 15 per day

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Self parking costs EUR 20 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Royal Hideaway Santa Catalina Hotel Las Palmas De Gran Canaria
Hotel Santa Catalina Las Palmas De Gran Canaria
Santa Catalina Hotel
Santa Catalina Las Palmas De Gran Canaria
Royal Hideaway Santa Catalina Las Palmas De Gran Canaria
Hotel Santa Catalina Barcelo Hotel Group
Santa Catalina Barcelo Group Las Palmas De Gran Canaria
Santa Catalina Barcelo Group
Santa Catalina Royal Hideaway Hotel Las Palmas de Gran Canaria
Santa Catalina Royal Hideaway Las Palmas de Gran Canaria
Santa Catalina a Royal Hideaway Hotel
Santa Catalina a Royal Hideaway Hotel 5*GL
Santa Catalina, a Royal Hideaway Hotel Hotel

Frequently asked questions

Does Santa Catalina, a Royal Hideaway Hotel offer free cancellation for a full refund?
Yes, Santa Catalina, a Royal Hideaway Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Santa Catalina, a Royal Hideaway Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Santa Catalina, a Royal Hideaway Hotel?
Yes, there's a pool.
Are pets allowed at Santa Catalina, a Royal Hideaway Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Santa Catalina, a Royal Hideaway Hotel?
Yes. Self parking costs EUR 20 per day. Parking spots may be limited.
What are the check-in and check-out times at Santa Catalina, a Royal Hideaway Hotel?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Santa Catalina, a Royal Hideaway Hotel?
No, this hotel doesn't have a casino, but Casino Las Palmas (11-min drive) is nearby.
What is there to do at Santa Catalina, a Royal Hideaway Hotel and nearby?
Santa Catalina, a Royal Hideaway Hotel has a 24-hour fitness center and spa services, as well as a garden.
Are there restaurants at or near Santa Catalina, a Royal Hideaway Hotel?
Yes, Camarote offers garden views. Nearby restaurants include Allende (5-min walk), Restaurante Bar Pantalan (6-min walk), and Cafetín (7-min walk).
What's the area around Santa Catalina, a Royal Hideaway Hotel like?
Santa Catalina, a Royal Hideaway Hotel is in the heart of Las Palmas de Gran Canaria, a short 1-minute walk from Doramas Park and 15 minutes' walk from Las Alcaravaneras Beach. The local area is central and popular for its beaches.

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

9.5/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Unbelievable
Fabulous hotel, would love to return next year!
donna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a gem of a hotel! Wonderfully restored historical public areas, very well looked after comfortable rooms and beautiful gardens. Location is not ideal but the warm and friendly staff make up for it! A splendid hotel with an equally impressive spa and gym! Stay here if you are in Las Palmas!
Kati, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The Santa Catalina Hotel reminds me of a palace. Beautiful building, rooms, and grounds, with a beautiful large salt-water pool. Highest quality materials in the rooms. It is a large hotel, not an intimate boutique hotel, but the quality makes you feel quite fortunate to be there.
Michael, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Awesome hotel
An absolute jewel in the heart of Las Palmas
Iain, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property and Beautiful staff
Craig, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

EMILIYA, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

One of our favourites
One of our favourites. Standards are high. Steeped in history, it portrays a modern professional venue to stay at.
Kevin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolute luxury amazing place to stay
4-night trip
Verified Hotels.com guest review

6/10 Good

The staff were very professional and helpful. The hotel, however, does not warrant five stars as our room was poorly appointed for a hotel aspiring to that standard.
Eugene, 7-night romance trip
Verified Expedia guest review