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Candlewood Suites Richmond - West Broad, an IHG Hotel

Richmond family-friendly guestrooms with kitchens

  • Free WiFi and free parking
From
Rs8,206

Image gallery

  • Guest Room
  • Guest Room
  • Balcony
  • Room, 1 Bedroom, Accessible, Non Smoking (Hearing) - Bathroom
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Guest Room. Image 1 of 48.
1 / 48Guest Room
2100 Dickens Rd, Richmond, 23230, VA, United States of America
8.6.Fabulous.
  • Absolutely love the hotel and definitely close to everything

    Jul 24, 2021

  • We are repeat visitors because we travel with our little dog. The staff has always been…

    Jul 19, 2021

See all 233 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Bathtub
  • Kitchen
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 98 smoke-free guestrooms
  • Weekly housekeeping
  • Breakfast available
  • Fitness center
  • Business center
  • 24-hour front desk

For families

  • Rollaway/extra beds (surcharge)
  • Kitchen
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Full-sized refrigerator/freezer

What’s around

  • Markel Building - 32 min walk
  • Henrico Doctors' Hospital - 34 min walk
  • Shops at Willow Lawn - 35 min walk
  • Crossroads Art Center - 37 min walk
  • University of Richmond - 2.9 mi / 4.7 km
  • Strangeways Brewing - 2.5 mi / 4.1 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio Suite, 1 King Bed, Non Smoking
  • Studio Suite, 1 King Bed, Accessible, Non Smoking (Hear Access Tub)
  • Suite, 1 Bedroom, Non Smoking
  • Standard Room
  • Room, 1 Bedroom, Accessible, Non Smoking (Mobility Access Tub)
  • Room, 1 Bedroom, Accessible, Non Smoking (Hearing)
  • Room, 1 Bedroom, Accessible, Non Smoking (Hear Access Roll In Shwr)
  • Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobil Access Tub)
  • Suite, 1 Bedroom
  • Room, 1 Bedroom, Accessible, Non Smoking (Mobility Access Tub)
  • Room, 1 Bedroom, Accessible, Non Smoking (Hearing)

Location

2100 Dickens Rd, Richmond, 23230, VA, United States of America
  • Markel Building - 32 min walk
  • Henrico Doctors' Hospital - 34 min walk
  • Shops at Willow Lawn - 35 min walk

What’s around

Landmarks

  • Markel Building - 32 min walk
  • Henrico Doctors' Hospital - 34 min walk
  • Shops at Willow Lawn - 35 min walk
  • Crossroads Art Center - 37 min walk
  • University of Richmond - 2.9 mi / 4.7 km
  • Strangeways Brewing - 2.5 mi / 4.1 km
  • Country Club of Virginia - 2.8 mi / 4.5 km
  • Carytown - 4 mi / 6.4 km
  • Science Museum of Virginia - 5.6 mi / 9 km
  • Children's Museum of Richmond - 5.8 mi / 9.3 km
  • Richmond Raceway - 5.8 mi / 9.3 km

Getting around

  • Richmond Intl. Airport (RIC) - 20 min drive
  • Richmond Staples Mill Road Station - 7 min drive
  • Richmond Main Street Station - 10 min drive
  • Ashland Station - 21 min drive

At a glance

Hotel size

  • This hotel has 98 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Self-serve breakfast daily (surcharge)
  • Snack bar/deli
  • Barbecue grills

Things to do

  • Fitness facilities
  • Bowling alley on site

Working away

  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 49-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

More

  • Weekly housekeeping provided

Small print

Also known as

  • Days Inn Richmond West Broad
  • Candlewood Suites Richmond West Broad
  • Candlewood Suites Richmond - West Broad, an IHG Hotel Hotel
  • Candlewood Suites Richmond - West Broad, an IHG Hotel Richmond
  • Days Richmond West Broad
  • Candlewood Suites Richmond West Broad Hotel
  • Candlewood Suites Broad Hotel
  • Candlewood Suites Richmond West Broad
  • Candlewood Suites Broad

Optional extras

Rollaway beds are available for USD 15.0 per night

Breakfast costs between USD 1.00 and USD 20.00 for adults, and USD 1.00 and USD 20.00 for children (approximately)

Pets are allowed for an extra charge of USD 50 per pet (may vary based on length of stay)

Service animals exempt from fees

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for lunch.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: USD 50.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Candlewood Suites Richmond - West Broad, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 50 per pet, per week. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Yes. Nearby restaurants include Plaza Azteca (6-min walk), Full Kee Restaurant (12-min walk), and Pho So 1 (13-min walk).
  • Onsite recreation at Candlewood Suites Richmond - West Broad, an IHG Hotel includes bowling. Enjoy amenities like a fitness center and a picnic area.
8.6.Fabulous.
  • 4.0.Fair

    Misleading pictures- Disappointing Stay

    This was a last minute booking during a long trip. I booked it based on the pictures provided. I was sorely disappointed once we arrived. This hotel was very run down. There was a hideous smell that permiated the whole floor we were on, into our rooms. The cable didn't work on the main TV so we couldn't watch TV and relax after driving all day. The girl at the front counter was kind but it was overall a very disappointing stay.

    Mandy, 1 night family trip, Jun 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice room

    Room setup was great. Check out time of 11am was a little early but still ok.

    SEREF, 4 night family trip, May 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Love it!

    I love staying at this location. Love the courtyard area but haven’t really got the opportunity to use it yet due to the weather. I will be back once the weather is a little warmer. The room overall was nice and clean. No issues and I would stay again.

    Lawanda, 1 night trip, Apr 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Full kitchen, great condition

    1 night family trip, Apr 24, 2021

    Verified Expedia guest review

  • 4.0.Fair

    The pictures for the rooms were very different than

    1 night trip, Apr 24, 2021

    Verified Expedia guest review

  • 6.0.Good

    Bad WiFi

    For the most part the room was good. But WiFi is horrible!

    Douglas, 2 night family trip, Apr 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fastest check in of my life. Stay got interrupted by the smoke alarm, but the issue was quickly resolved. Kitchen was surprisingly equipped: microwave, full fridge with freezer, dishwasher, and burners,etc. Quiet AC and quiet location, but the windows are not very noise canceling, so people talking loudly on the parking lot were heard on the fifth floor.

    1 night family trip, Apr 17, 2021

    Verified Expedia guest review

  • 8.0.Very good

    We spent 12 nights and were very pleased. The staff are helpful and pleasant, the building is clean, and easy to get in and out of. The kitchen and bathroom in our unit were nicely renovated. The shower head and water pressure were great! The negatives: the sofa was uncomfortable, the bed was hard, and the TV channel guide didn't match the actual channel numbers. Mostly very nice.

    12 night family trip, Apr 12, 2021

    Verified Expedia guest review

  • 8.0.Very good

    It was a pretty nice place only thing that was disappointing was the hot water and water pressure in the shower

    Travis, 2 night trip with friends, Mar 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A little confused about Square footage. Was told all the rooms were the same size altho there were at least two choices on different online sights I'd looked at beforehand. Otherwise, staff answered all questions to the best of their ability.

    2 night business trip, Mar 23, 2021

    Verified Hotels.com guest review

See all 233 reviews