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1 room, 2 adults

Swissotel - Chicago, Chicago, United States of America

4.5-star4.5 stars
323 E Wacker Dr, Chicago, IL, 60601, United States of America

Luxury hotel with 2 bars/lounges, near Chicago Riverwalk
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Fabulous8.6
Location
Great location
Service
Fantastic service
Room
Great room
Cleanliness
Clean
1571See all 1,571 Hotels.com reviews
From 5,535 reviews

TripAdvisor Traveller Rating

Swissotel - Chicago, Chicago, United States of America

from Rs9,875
  • Classic Room, 2 Double Beds, City View
  • Classic Room, 1 King Bed, River View
  • Classic Room, 2 Double Beds, River View
  • Classic Room, 1 King Bed, Lake View (Lake View)
  • Classic Room, 2 Double Beds, Lake View
  • Premier Corner Room, 1 King Bed, City View
  • Premier Corner Room, 1 King Bed, City View
  • Classic Room, 1 King Bed, City View
  • Executive Suite, 1 King Bed, City View
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, City View
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, River View
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View
  • Swiss Pinnacle, Room, 2 Double Beds, Non Smoking, Lake View

What’s around Swissotel - Chicago, Chicago, United States of America

Landmarks

  • In The Loop
  • Chicago Riverwalk - 3 min walk
  • Tribune Tower - 8 min walk
  • Chicago Theatre - 10 min walk
  • Chicago Cultural Center - 11 min walk
  • Millennium Park - 12 min walk
  • Wrigley Building - 13 min walk
  • Ford Center for the Performing Arts Oriental Theatre - 14 min walk

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 17 min drive
  • Chicago, IL (ORD-O'Hare Intl.) - 29 min drive
  • Chicago, IL (PWK-Chicago Executive) - 38 min drive
  • Millennium Station - 9 min walk
  • Chicago Van Buren Street Station - 18 min walk
  • Chicago Museum Campus-11th Street Station - 27 min walk
  • Randolph-Wabash Station - 11 min walk
  • State Station - 11 min walk
  • Lake Station - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 661 rooms
  • This hotel is arranged over 43 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 1 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1988
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Palm - This restaurant serves breakfast, lunch, and dinner.

Amuse - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Onsite venue #3 - This restaurant serves breakfast only. Open daily.

Swissotel - Chicago, Chicago, United States of America’s small print

Also known as

  • Chicago Swissotel
  • Swissotel Chicago
  • Swissotel Chicago Hotel
  • Swissotel Hotel Chicago
  • Chicago Swissotel Hotel
  • Swissotel Chicago Hotel Chicago
  • Swissotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Pet deposit: USD 250.00 per stay

  • Resort fee: USD 20 per accommodation, per night

Resort fee inclusions:

  • Health club access
  • Fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 57 per night

Valet parking costs USD 70 per night with in/out privileges

Rollaway beds are available for USD 50 per day

Breakfast costs between USD 5 and USD 22 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per night

WiFi is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for USD 14.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 1,571 reviews

Exceptional 10.0
THAT VIEW!
We had a riverfront view and it was amazing. I couldn't wait to open the curtains every morning and it was hard to close them at night. My husband and I were in town for a tradeshow and everyone in the building was so nice.
Bernice, usBusiness trip
Exceptional 10.0
I love this hotel
No complaints at all. I would definitely stay here again 10/10
Isaac, usRomance trip
Very good 8.0
Overall good but not thrilled with food
Overall, it’s a very good hotel. It’s full service with a very decent gym, which is important to me. Upon checking in, the bathroom counter wasn’t cleaned properly so I had to call housekeeping. They came immediately to remedy the situation. The major negative for me was lack of healthy food options. Room service was a joke. Extremely expensive, limited choices and just not great food. This shocked me as it’s Chicago. Some of the best restaurants I’ve ever been to are in Chicago so perhaps I had too high of standards.
Krista, usBusiness trip
Exceptional 10.0
Nikki at the front desk was awesome when we checked in. It was seamless & very quick. She gave us a great room with 2 views of the harbor & also the river. Thank you!
Niki, usRomance trip
Exceptional 10.0
Love it!
Checking in, Nicole made me feel welcome, made sure I was provided a lovely room, and made me feel very appreciated for my loyalty. Terry saw that I made it to my room along with my luggage and gave the entire experience a little more sense of ‘special.’ Always my favorite spot in Chicago - convenient but just a little off the beaten track!
Susan, usBusiness trip

Swissotel - Chicago, Chicago, United States of America

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