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Hilton Nairobi

4-star hotel with 5 restaurants, near University of Nairobi

  • Free WiFi in lobby and free parking
From
Rs7,755

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7.8.Good.
  • Centrally located, excellent security, very COVID-19 compliant, eager to serve friendly…

    Nov 10, 2020

  • Short and intense business trip. Positive: Very kind and positive employees, central…

    Nov 8, 2020

See all 102 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Dining options
Walkable
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 287 guestrooms
  • Daily housekeeping
  • 5 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Internet in the lobby

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Sofa bed
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

What’s around

  • In Nairobi Central Business District
  • University of Nairobi - 13 min walk
  • National Archives - 2 min walk
  • City Hall - 5 min walk
  • City Square - 6 min walk
  • Kenyatta International Convention Centre - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 Queen Bed (with Working Desk)
  • Deluxe Room, 1 Queen Bed (with Working Desk)
  • Room
  • Executive Room, 1 King Bed, Business Lounge Access
  • Deluxe Suite, 1 King Bed, Business Lounge Access, Tower
  • Deluxe Room, 1 King Bed, City View
  • Deluxe Room, 1 King Bed, Terrace
  • Presidential Suite
  • Family Room, 1 Queen Bed
  • Executive Room, 1 King Bed (Hilton)

Location

  • In Nairobi Central Business District
  • University of Nairobi - 13 min walk
  • National Archives - 2 min walk

What’s around

Landmarks

  • In Nairobi Central Business District
  • University of Nairobi - 13 min walk
  • National Archives - 2 min walk
  • City Hall - 5 min walk
  • City Square - 6 min walk
  • Kenyatta International Convention Centre - 8 min walk
  • Times Tower - 9 min walk
  • Kenyatta Mausoleum - 10 min walk
  • Teleposta Towers - 11 min walk
  • Parliament Building - 11 min walk
  • City Market - 11 min walk

Getting around

  • Jomo Kenyatta Intl. Airport (NBO) - 38 min drive
  • Nairobi (WIL-Wilson) - 16 min drive
  • Syokimau SGR Railway Station - 36 min drive
  • Syokimau Station - 39 min drive
  • Nairobi Station - 41 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 287 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast (surcharge)
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • Outdoor pool
  • Health club
  • Steam room
  • Sauna
  • Fitness classes on site
  • Golfing nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1969
  • Elevator
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • Dutch
  • English
  • German

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Sofa bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Premium TV channels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Travellers Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

Sale E Pepe Restaurant - This restaurant serves dinner only.

Pool Garden Restaurant - This restaurant serves lunch only.

Cafe American - This café serves breakfast, lunch, and dinner.

Jockey Pub - This pub serves lunch and dinner.

Small print

Also known as

  • Hilton Hotel Nairobi
  • Hilton Nairobi Hotel Nairobi
  • Hilton Nairobi
  • Nairobi Hilton
  • Hilton International Nairobi
  • Hilton Nairobi Hotel Nairobi
  • Nairobi Hilton International
  • Hilton Nairobi Hotel
  • Hilton Nairobi Hotel
  • Hilton Nairobi Nairobi

Optional extras

Rollaway beds are available for KES 4000.0 per night

Buffet breakfast is offered for an extra charge of KES 2800 per person (approximately)

Airport shuttle service is offered for an extra charge of KES 2500 per person (roundtrip)

WiFi is available in guestrooms for KES 20 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for KES 20 per 24-hour period (rates may vary)

Wired Internet access is available in public areas for KES 12 per day (rates may vary)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Nairobi does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool.
  • Yes, pets are welcome.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Yes, there are 5 onsite restaurants. Nearby restaurants include Highland Annexe (4-min walk), Malindi Dishes (4-min walk), and Exchange Bar (5-min walk).
  • Yes, an airport shuttle is available. The charge is KES 2500 per person roundtrip.
  • Onsite recreation at Hilton Nairobi includes aerobics . Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a sauna. Hilton Nairobi also has a steam room.
7.8.Good.
  • 8.0.Very good

    The location is excellent, right in the city centre, the pool was very good as it was heated, But the hotel is old and a bit worn really, needs to be revamped. Prices quite high for food and drink.....but the Jockey Club has a good deal for 5 beers for 1500 KES

    2 night business trip, Mar 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent customer service in every aspect

    Calleb, 1 night trip, Mar 4, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Not too happy customer

    Everything was super excellent apart from when making reservation I was advised checking time to be 10.01am, we arrived at 11:30am and was told check in time was 2pm, so we had to wait. Secondly I reserved two rooms next to each other but when we got there our rooms were on different floors

    Lucy, 1 night family trip, Feb 19, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Its in good location. Security good. Food is good. But didnt provide tooth past and brush.

    2 night family trip, Feb 15, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The property is dated and is due an upgrade in the rooms

    2 night business trip, Feb 2, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The Hilton is well placed in town and has all the facilities that you would expect. Staff are good and there is a good atmosphere. I am a regular visitor to the Hilton and my only complaint is the limited restaurant/food options and the price. a two course lunch for two people consisting of soup followed by chicken with mash and vegetables came in at close to $85.00 USD before service charge. Half of that price would have been expensive. The food was fine, but not at that price.

    Andy, 6 night business trip, Jan 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very friendly and accommodating staff. We felt very safe and well taken care of here.

    Rhonda, 7 night trip with friends, Jan 14, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Hilton Nairobi setting was appropriate for my business trip being at the heart of CBD. The room was comfortable. Very helpful staff In general. Great help. Transport back to JKA airport was the only hiccup, not straightforward but that is arranged separately.

    13 night trip, Jan 10, 2020

    Verified Ebookers guest review

  • 4.0.Fair

    Nairobi Hilton, a false advertised money racket

    We had paid extra to have 2 queen beds, but were told at check in that it wasn’t even an option to have 2 queen beds. They brought in a roll away cot, but gave no discount because our room was prepaid. They also added a charge for shuttle to the airport, and charged us extra for WiFi even when we’re Hilton honors members. The ‘continental’ breakfast was offered to us at an additional $19.00 per person per day, which we declined.

    Jeremy, 3 night family trip, Jan 7, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    It was clean and staff are so nice and kind I enjoyed the stay

    Enas, 2 night trip, Dec 27, 2019

    Verified Expedia guest review

See all 102 reviews