The Pier Hotel

Photo gallery for The Pier Hotel

Primary image
On the beach
View from room
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of The Pier Hotel

The Pier Hotel

3.5 star property
3.5-star beachfront hotel with restaurant, near Eastbourne Pier

8.3/10 Very good

111 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Bathtub
  • Restaurant
  • Bar
  • 24/7 front desk
The price is Rs 105
Price available on 25/05/2022
Map
4 Grand Parade, Eastbourne, England, BN21 3EH
Main amenities
  • 31 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Concierge services
For families
  • Television
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Bathtub or shower
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Eastbourne City Centre
  • Eastbourne Pier - 1 min walk
  • South Downs National Park - 42 min walk
  • Eastbourne Beach - 1 min drive
  • Eastbourne Bandstand - 1 min drive
  • Congress Theatre - 1 min drive
  • Devonshire Park Lawn Tennis Club - 1 min drive
  • Eastbourne Town Hall - 2 min drive
  • Towner Art Gallery - 2 min drive
  • Eastbourne Miniature Steam Railway Adventure Park - 5 min drive
  • Willingdon Golf Club - 4 min drive

Getting around

  • Polegate Station - 8 min drive
  • Eastbourne Station - 12 min walk
  • Hampden Park Station - 13 min drive

About this property

The Pier Hotel

The Pier Hotel puts you 0.1 mi (0.1 km) from Eastbourne Pier and 2.2 mi (3.5 km) from South Downs National Park. The sports bar is a great place to grab a drink, and guests looking for a bite to eat can check out The Pier Grill, which serves breakfast and dinner. There's also a terrace, and rooms at this Victorian hotel offer Smart TVs and free WiFi. Fellow travelers say great things about the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Check-in hours are 2-8 PM. Late check-in hours are 8-11 PM.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Offsite parking nearby (GBP 1.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • On the beach
  • Concerts/live shows

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator

Languages spoken

  • English

Room amenities

Be entertained

  • Smart television
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

The Pier Grill - This restaurant serves breakfast and dinner.
The Coffee Lounge - Onsite coffee shop. Open daily.
The Emerald Bar - Onsite sports bar. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 10 for adults and GBP 10 for children (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs GBP 1.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Guests who may encounter issues with stairs should contact this property in advance. There are about 10 steps at the front door and 2 steps to the lift.

Also known as

Pier Hotel Eastbourne
Hotel The Pier Hotel Eastbourne
Eastbourne The Pier Hotel Hotel
The Pier Hotel Eastbourne
Pier Eastbourne
Hotel The Pier Hotel
Pier Hotel
Pier
The Pier Hotel Hotel
Pier Hotel Eastbourne
The Pier Hotel Eastbourne
The Pier Hotel Hotel Eastbourne

Frequently asked questions

Overall score and ratings

8.3

Very good

8.7/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.1/10

Property conditions & facilities

7.6/10

Eco-friendliness

4/10 Fair

Toby, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sharon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Colin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Digital desk
Louis, 2-night trip
Verified Expedia guest review

8/10 Very good

Sharon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Paul, 1-night trip
Verified Hotels.com guest review

6/10 Good

Rooms a little difficult to get to with large suitcases. Some hallways a bit tight, staircases quite narrow. Lift very small and only goes between floors so still have to carry cases up some stairs. (This is mentioned but isn’t a prominent notice unless you go looking for it on booking site) Room nicely refurbed. Good decor. Excellent sea views. However, floors really need levelling out, the room we were in and hallway floors were so wonky, we almost fell over a number of times as the floors put you off balance a bit. This also meant the bed was slightly tipped with the foot of the bed being slightly higher than the headboard end and so felt like we were sleeping slightly down hill. Bathrooms a little tired but I believe these are due for renovations. Requested iron and ironing board at front desk. Receptionist looked very baffled by request, said he didn’t think they had them but would get back to me. Sadly, never actually got back to me on that one. Rooms are extremely hot with the heating on. We turned our radiator off after first night but room still got very warm. Could do with investing in air conditioning units. Not sure sheets were every changed on the beds during our stay, just bed quickly remade it seemed. Hotel close to pier and to town centre. Everything in good walking distance. Downside to being so close to pier is the pier clock. It chimes every 15 minutes from 8am til 11pm and nowhere is this mentioned! Take ear plugs and probably not ideal for babies!
Rhys, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I liked that it was an old building with a lot of character, but had obviously been mostly renovated and recently decorated. Bathroom could have been renovated too but that didn’t bother us.
Chris, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Awful
Awful stay. Checked in late around 9.30pm due to travelling a long way. The door was locked and I had to wait 10 minutes before I could get in. Then when I tried to get a good nights sleep I got woken up at 2am by some rowdy people upstairs having a party. This was a Tuesday night by the way! This went on until 4am and I did call reception and they did their best to tell them to be quiet. But they should have been kicked out the hotel! I complained on check out and was told the manager would contact me but never did. The room cost was £100 but £110 was deducted from my bank account!
Clare, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Neil, 2-night trip
Verified Hotels.com guest review