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All properties in Niagara Falls (and vicinity), USA, New York, United States of America

Quality Hotel & Suites At The Falls

Hotel with indoor pool, near Old Falls Street

  • Free buffet breakfast, free WiFi, and free parking
From
Rs7,734

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Pool
  • Pool
  • Indoor Pool
  • Pool
  • Pool
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240 1st Street, Niagara Falls (and vicinity), USA, 14303, NY, United States of America
7.0.Good.
  • Decent hotel with complimentary breakfast.........overall good hotel

    Oct 22, 2019

  • Location was nice. Easy walk to Niagara Falls. I was surprised at the extra fees & taxes…

    Jun 13, 2021

See all 739 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Dining options
Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 206 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • 24-hour business center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Downtown Niagara Falls
  • Seneca Niagara Resort & Casino - 3 min walk
  • Cave of the Winds - 13 min walk
  • Old Falls Street - 1 min walk
  • Niagara Adventure Theater - 2 min walk
  • Conference Center Niagara Falls - 2 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 Queen Bed, Accessible, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking
  • Suite, Multiple Beds, Accessible, Non Smoking

Location

240 1st Street, Niagara Falls (and vicinity), USA, 14303, NY, United States of America
  • In Downtown Niagara Falls
  • Seneca Niagara Resort & Casino - 3 min walk
  • Cave of the Winds - 13 min walk

What’s around

Landmarks

  • In Downtown Niagara Falls
  • Seneca Niagara Resort & Casino - 3 min walk
  • Cave of the Winds - 13 min walk
  • Old Falls Street - 1 min walk
  • Niagara Adventure Theater - 2 min walk
  • Conference Center Niagara Falls - 2 min walk
  • Niagara Wax Museum of History - 5 min walk
  • Niagara Wedding Chapel - 6 min walk
  • Hyde Park Golf Course - 4 mi / 6.5 km

Getting around

  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive
  • Niagara Falls Station - 3 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Niagara Falls Station - 5 min drive

At a glance

Hotel size

  • This hotel has 206 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-7 AM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Free offsite parking nearby
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Spa tub
  • Golfing nearby
  • Billiards or pool table

Working away

  • 24-hour business center
  • Conference space
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Wedding services

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Legends Bar - Onsite bar. Guests can enjoy drinks at the bar.

Papa John's - This restaurant specializes in American cuisine. Open daily.

Small print

Also known as

  • Quality Falls Niagara Falls
  • Quality & Suites At The Falls
  • Quality Hotel And Suites At The Falls
  • Quality Hotel & Suites At The Falls Hotel
  • Quality Hotel & Suites At The Falls Niagara Falls
  • Quality Hotel & Suites At The Falls Hotel Niagara Falls

Optional extras

Rollaway beds are available for USD 20.0 per night

Safes in guestrooms can be used for USD 1.50 per night

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 10:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • 7 percent destination fee will be charged
  • Resort fee: USD 9.95 per accommodation, per night

Resort fee inclusions:

  • Pool access
  • Business center/computer access
  • Newspaper
  • Faxes
  • In-room coffee
  • Concierge service
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Quality Hotel & Suites At The Falls does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited. RV/bus/truck parking is available.
  • Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4 PM - 7 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Yes, Legends Bar offers American cuisine. Nearby restaurants include Western Door (6-min walk), Zaika Indian Cuisine (7-min walk), and Power City Eatery (8-min walk).
  • No, this hotel doesn't have a casino, but Seneca Niagara Resort & Casino (3-min walk) and Casino Niagara (18-min walk) are both nearby.
  • Quality Hotel & Suites At The Falls has an indoor pool and a spa tub.
7.0.Good.
  • 2.0.Poor

    I had no hot water for 3 days. They did nothing they didn’t fix it.

    Lisa, 2 night family trip, Jun 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Close to the falls

    Nice hotel very close to the falls. Maybe a 5 minute walk to the falls and also a 5 minute walk to the Casino. Great hotel location with a budget friendly price!

    Tracy, 1 night family trip, Jun 4, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Horrible Hotel, Looted the Money

    This is a really terrible hotel. Please stay away if you can. I hope, I could give them -1 rating. Quality of Front desk "NEVER SAY SORRY TO CUSTOMER". 1. Does not have parking slots. Just 20 parking slots for more than 200 rooms. They sent us to shared parking spot where there is no security of cars. No one cares for parking ticket while parking the car. 2. In our room hot water heater was not working. Immediately escalated to front office. They wasted 2 hours in the morning to send the maintenance guy. After visiting front desk, multiple times, they sent the person. 3. Finally room was changed. In this COVID pandemic, they gave us a USED ROOM, which was dirty. Beds had hair strains everywhere. Food items, straws were lying on the carpet. But front desk was not interested to listen to our problem. We requested to get the room cleaned. Even though promised, no one cleaned it. 4. In the evening, we complained again. Front desk with "No Sorry Policy", sent someone who said "I'm not a cleaner". Our experience with this hotel was horrible. Please do not waste your money for this hotel.

    Neeraj, 2 night family trip, Jun 4, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Horrible services Horrible staff Very rude from front desk to staff in the gifts shop. They was 2 very polite staff only. All they offer is papa john pizza. No room service till you leave. The phone has no cord or buttons to call front desk and i had a suite. Please do not take your family here.

    Hector, 2 night family trip, Jun 4, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Over all i dnt like this hotel.staffs are not friendly and its not so clean.

    Mana, 2 night family trip, May 29, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Not up to expectations

    Within walking distance of Niagara Falls, but very run down.

    1 night family trip, May 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good attention

    Jaime, 1 night trip with friends, May 15, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The bathroom was extremely tiny, the restaurant that was said to be in the hotel is now a bar only. The pool was not heated. Was not able to use hot tub due to a man and his friends drinking beer. My 13 year old child was with me so we didnt stay long at the pool area.the staff was amazing and the hotel was clean.

    Heather, 1 night family trip, May 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice location , very close to attractions

    Every thing was good , but breakfast should have more options

    Guillermo, 1 night trip, May 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Truly centrally located

    Rooms were recently remodeled and comfortable. Front desk was extremely helpful and we LOVED the gift shop. Great location right in the middle of everything. We parked and walked everywhere. I would stay here again.

    charlotte, 1 night family trip, Apr 17, 2021

    Verified Hotels.com guest review

See all 739 reviews