Kusatsu Onsen Hotel Resort

Photo gallery for Kusatsu Onsen Hotel Resort

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Japanese Style Room 10 Tatami-mats with Private Bathroom | In-room safe, free WiFi, bed sheets
Japanese Western Style Room | In-room safe, free WiFi, bed sheets
Japanese Western Style Room | In-room safe, free WiFi, bed sheets
Twin Room | In-room safe, free WiFi, bed sheets

Overview of Kusatsu Onsen Hotel Resort

Kusatsu Onsen Hotel Resort

2.5 star property
Mountain Kusatsu ryokan with restaurant

7.6/10 Good

54 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Refrigerator
  • Restaurant
  • Onsen
Map
15-8, Kusatsu, Kusatsu-cho, Agatsumagun, Kusatsu, Gunma, 377-1711
Main amenities
  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • Free area shuttle
  • Ski rentals
  • Vending machine
  • Luggage storage
  • Limited hour front desk
  • Reception hall
Feel at home
  • Children stay free
  • Refrigerator
  • Premium TV channels
  • Daily housekeeping
  • Elevator
  • Free self parking

Choose dates to view prices

About this area

Getting around

  • Free area shuttle

About this property

Kusatsu Onsen Hotel Resort

Ryokan in the mountains
You can look forward to an indoor mineral hot spring (onsen), shopping on site, and a restaurant at Kusatsu Onsen Hotel Resort. For some rest and relaxation, visit the indoor hot springs. Guests can connect to free in-room WiFi.
Other perks at this ryokan include:
  • Free self parking
  • Japanese breakfast (surcharge), a free area shuttle, and hot springs on site
  • An area shuttle, a reception hall, and luggage storage
Room features
All guestrooms at Kusatsu Onsen Hotel Resort have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Hair dryers and toothbrushes and toothpaste
  • Flat-screen TVs with premium channels
  • Refrigerators, daily housekeeping, and electrical adapters/chargers

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 103 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 7:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 10:00 PM
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Offsite

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Japanese breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Restaurant

Traveling with children

  • Children stay free
  • Free local shuttle

What to do

  • Hot springs
  • Shopping
  • Ski area nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Luggage storage
  • Ski equipment rentals

Accessibility

  • Elevator

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Slippers

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are indoor hot springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Japanese breakfast is offered for an extra charge of JPY 1782 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Property Registration Number 群馬県指令吾保第000941-00000012

Also known as

Ryokan Kusatsu Onsen Hotel Resort Kusatsu
Kusatsu Kusatsu Onsen Hotel Resort Ryokan
Ryokan Kusatsu Onsen Hotel Resort
Kusatsu Onsen Hotel Resort Kusatsu
Onsen Hotel Resort
Kusatsu Onsen
Onsen
Ryokan Kusatsu Onsen Kusatsu
Kusatsu Onsen Ryokan Kusatsu
Kusatsu Onsen Hotel Resort Ryokan
Kusatsu Onsen Hotel Resort Kusatsu
Kusatsu Onsen Hotel Resort Ryokan Kusatsu

Frequently asked questions

Does Kusatsu Onsen Hotel Resort offer free cancellation for a full refund?
Yes, Kusatsu Onsen Hotel Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Kusatsu Onsen Hotel Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Kusatsu Onsen Hotel Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Kusatsu Onsen Hotel Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Kusatsu Onsen Hotel Resort?
You can check in from 3:00 PM - 7:00 PM. Check-out time is 10:00 AM.
What is there to do at Kusatsu Onsen Hotel Resort and nearby?
Have fun with onsite winter activities like skiing. Additional recreation onsite includes hot springs.
Are there restaurants at or near Kusatsu Onsen Hotel Resort?
Yes, there's an onsite restaurant. The dining venue will be unavailable from January 1 2022 to September 1 2022 (dates subject to change). Nearby restaurants include 豊作 (6-min walk), Lucky bagel (7-min walk), and Aspen (8-min walk).
What's the area around Kusatsu Onsen Hotel Resort like?
Kusatsu Onsen Hotel Resort is a short 11-minute walk from Yubatake and 8 minutes' walk from Kusatsu Town Onsen Museum.

Overall score and ratings

7.6

Good

6.6/10

Cleanliness

7.8/10

Staff & service

7.3/10

Amenities

6.6/10

Property conditions & facilities

7.3/10

Eco-friendliness

10/10 Exceptional

The staff is verry friendly❤️❤️❤️🙏
Makoto, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

We stayed for three nights our breakfast is still the same menu so we expect everyday is different but unfortunately it is not. But all is fine the staff are very nice
Cris, 3-night family trip
Verified Expedia guest review

6/10 Good

Mayli, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Chi Fung, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

YOSHIHIRO, 1-night trip
Verified Hotels.com guest review

8/10 Very good

shigetaka, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

施設は古いですが、和洋室の部屋は広く、快適な滞在でした。一部ですが清掃が不十分な箇所がありましたが、概ね許容範囲内てす。 大浴場の施設も古いですが、ゆったり入れて満足でした。 従業員は皆さん感じがよく、素晴らしい対応でした。
3-night family trip
Verified Hotels.com guest review

8/10 Very good

keiko, 1-night trip
Verified Hotels.com guest review

6/10 Good

施設自体は昔ながらのリゾートホテルといった感じ。改装した露天風呂ふくめ温泉湯質よかったです。
MASAMI, 1-night trip with friends
Verified Expedia guest review

6/10 Good

あちらこちらに汚れ清掃不足、老朽化が目立っています。
Hirohito, 1-night family trip
Verified Expedia guest review