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Overall score and ratings

7.8

Good

8.1/10

Cleanliness

8.3/10

Staff & service

7.5/10

Amenities

7.5/10

Property conditions & facilities

8.1/10

Eco-friendliness

2/10 Poor

Won’t stay there anymore, Dirty and run down
Had to pay $10 a night for parking was barely enough parking. Bathroom was disgusting. Sink faucets were backwards. Elevator was broken hotel was packed always had to wait for an elevator and it was packed. Will not stay there again. Too expensive for how rundown the hotel isWon’t stay there anymore, Plus there was a cockroach on the floor in the eating area.
Tammy, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Have to pay to park
I was surprised that we had to pay $7 to park in the parking lot. It was nice and clean but hard to get to sleep because there was a lot of yelling and screaming going on. Should have brought ear plugs
Kathy, 1-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing
The air conditioner did not work for two nights which I told the front desk about finally on the third day they fixed it. The fire alarm went off two nights, once at 2 AM. They only had two elevators and one was down most of the time, there were bugs in our bathroom. and I do not understand the seven dollar parking fee per day!
Nancy, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Jeffrey, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Will not stay here again!
While the facility has been updated. The amount of trash in the parking lot makes it appear run down. AC freezes the living room and leaves the bedroom hot. Disappointing for an Embassy Suites.
Beverly, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel. GREAT staff.
The staff was exceptionally friendly. In particular was a young lady (glasses and brown hair) at the breakfast buffet that was just a shining light every morning.
Douglas, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Jose g, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Review
When calling to see if room was ready at 3pm, the guy at the front desk said no you can check in at 4pm like every one else and hung up the phone. Checking in a 4pm wasn’t a big deal but not sure why he hung up on me for asking. The parking area in the back of the hotel parking lot has very poor lighting. If you are going to charge for people to park in your lot, it should feel safe.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Room was not ready when they said it would be they rushed to get it cleaned sheets were dirty and trash on the floor it was not a good experience.
Alayna, 1-night family trip
Verified Hotels.com guest review