Guests
All properties in Martinsburg (and vicinity), West Virginia, United States of America

Holiday Inn Martinsburg, an IHG Hotel

3-star hotel in Martinsburg with indoor pool and restaurant

  • Free WiFi and free parking
From
Rs7,843

Image gallery

  • Holiday Inn Martinsburg, an IHG Hotel
  • Holiday Inn Martinsburg, an IHG Hotel
  • Pool
  • Room, 1 King Bed, Non Smoking (Leisure) - Bathroom
  • Holiday Inn Martinsburg, an IHG Hotel
Holiday Inn Martinsburg, an IHG Hotel. Image 1 of 73.
1 / 73Holiday Inn Martinsburg, an IHG Hotel
301 Foxcroft Avenue, Martinsburg (and vicinity), 25401, WV, United States of America
8.8.Fabulous.
  • Front desk clerk Veronica was awesome. Friendly helpful and got us checked right in A/C…

    Jul 17, 2021

  • Room was dirty Toenails and other items throughout the hotel carpet. Folded towel hung…

    Jul 9, 2021

See all 197 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Dining options
Convenient
Safe
Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 120 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Martinsburg Mall - 24 min walk
  • Wonderment Puppet Theater - 31 min walk
  • Apollo Civic Theatre - 34 min walk
  • For the Kids, By George Children's Museum - 35 min walk
  • Martinsburg-Berkeley County Convention and Visitors Bureau - 35 min walk
  • Belle Boyd House - 36 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Standard Room
  • Room, 1 King Bed, Non Smoking (Whirlpool)
  • Suite, 2 Bedrooms, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 Twin Bed, Accessible, Non Smoking
  • Room, 2 Twin Beds, Accessible, Non Smoking
  • Room, 2 Twin Beds, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Deluxe Room, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Twin Beds, Accessible, Non Smoking

What’s around

Landmarks

  • Martinsburg Mall - 24 min walk
  • Wonderment Puppet Theater - 31 min walk
  • Apollo Civic Theatre - 34 min walk
  • For the Kids, By George Children's Museum - 35 min walk
  • Martinsburg-Berkeley County Convention and Visitors Bureau - 35 min walk
  • Belle Boyd House - 36 min walk
  • Triple Brick Museum - 38 min walk
  • Adam Stephen House - 38 min walk
  • Valley Health I Spring Mills - 8 mi / 12.9 km
  • Potomac River - 11.4 mi / 18.4 km
  • Morgan's Grove Park - 11.5 mi / 18.5 km

Getting around

  • Washington Dulles International Airport (IAD) - 71 min drive
  • Martinsburg, WV (MRB-Eastern West Virginia Regional) - 14 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional) - 27 min drive
  • Martinsburg Station - 10 min drive
  • Harpers Ferry Station - 30 min drive
map
See on map
301 Foxcroft Avenue, Martinsburg (and vicinity), 25401, WV, United States of America

At a glance

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • 24-hour fitness facilities

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7514
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Braille signage
  • Closed captioned TV
  • Grab bar - in shower

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Heatherfields Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Holiday Inn Hotel Martinsburg
  • Holiday Martinsburg, An Ihg
  • Holiday Inn Martinsburg, an IHG Hotel Hotel
  • Holiday Inn Martinsburg, an IHG Hotel Martinsburg
  • Holiday Inn Martinsburg, an IHG Hotel Hotel Martinsburg
  • Holiday Inn Martinsburg
  • Martinsburg Holiday Inn
  • Holiday Inn Martinsburg Hotel Martinsburg
  • Holiday Inn Martinsburg Hotel
  • Holiday Inn Martinsburg

Optional extras

Breakfast costs between USD 7 and USD 10 per person (approximately)

Pets are allowed for an extra charge of USD 25 per accommodation, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Martinsburg, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Free RV/bus/truck parking is available.
  • Yes, there's an indoor pool.
  • Yes, pets are welcome. There's a charge of USD 25 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, Heatherfields Restaurant offers American cuisine. Nearby restaurants include Fiesta Tapatia Bar & Grill (6-min walk), Angelo's Red Brick Pizza (12-min walk), and Las Trancas (13-min walk).
  • Holiday Inn Martinsburg, an IHG Hotel has an indoor pool and a 24-hour fitness center.
8.8.Fabulous.
  • 8.0.Very good

    This was a good place in a convenient location. The staff made check in easy and quick and the hotel is/will be nicer when the renovations are complete. Hotels.com should have known and made us aware that the hotel was undergoing renovations. However it was still a pleasant evening.

    Marcadam, 1 night family trip, Jun 17, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Ups and downs

    Reception with Asher was so pleasant and quick! Breakfast waitress Christine was such a delight. Dinner was unsatisfactory. Brunch was underwhelming. The pool was beautiful!

    Denise, 1 night trip, Jun 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent stay

    Excellent stay for our family 👪

    Shayne, 1 night family trip, Jun 10, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Great area but room was not clean

    The employee who checked us in was fabulous but that was the one hilight of this hotel. We went to our room and there was trash from the previous guest in a small wastebasket. The surfaces did not appear to be cleaned so we cleaned them ourselves. There was a cigarette hole in the bedspread and it smelled like smoke even though it was a non smoking room. We waited in the dining area for about 10 minutes and no one ever showed up to seat us so we ordered pizza instead. We didn't want to go out as there were swarms of cicadas outside (out of the control of the hotel but at least they could have had better service inside the hotel to accommodate anyone who wanted to stay in). The area is great but the room left a lot to be desired. It was a pet friendly room but that doesn't mean it doesn't need to be just as clean as any other room. The bathroom also had mold / mildew around the tub and along the non slip mat in the tub. Gross.

    Nancy, 1 night family trip, Jun 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Romantic getaway

    The pool was very nice. We had a whirlpool our room. We enjoyed that. The bed was okay. The bedding was a bit confusing once it got messed up. The fridge was hidden away which made it cozy. A very large tv in our room. Overall a pleasant stay. The bar was very busy the first night with travelers.

    2 night trip, May 28, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Communication

    I stay at this location frequently, because I travel from Maryland to West Virginia for church. Usually, I travel in a day early to prepare myself and get rest before attending service. I normally do not have a problem staying at this property, unfortunately I was placed in a room that had a dog in the next room and a dog across from me. They were barking uncontrollably and did not allow me the necessary rest. This problem was addressed at the front desk and never got resolved.

    Lawrence, 1 night family trip, May 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel was under renovation during our visit but everything was still on order. The rooms were clean and comfortable. Check in/out was a breeze. Reasonably priced room service. Overall recommended.

    2 night family trip, Apr 7, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    My family and I loved the pool and our room. We also had a great waitress at breakfast!

    1 night family trip, Apr 5, 2021

    Verified Expedia guest review

  • 2.0.Poor

    TV wasn't working. Called front desk and they told me they had to reset routers and it would take 10 minutes. After 20 minutes no tv. Called front desk no one answered, tried 2 more times a little later nobody answered. TV never worked entire stay. After 1st call front desk never checked back.

    dannie, 1 night trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Just soso

    Just a OK place to stay. Interior is dated and lighting makes the front desk and lobby look dirty. Rooms was ok but can't stand the clove air freshener they used. Ok for a quick stay.

    Sam, 1 night business trip, Mar 17, 2021

    Verified Hotels.com guest review

See all 197 reviews