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The Strand Palace Hotel

4-star hotel with restaurant, near Covent Garden Market

  • Free WiFi

Image gallery

  • Lobby
  • Lobby
  • Superior Double Room - Newly Refurbished - Living Area
  • Deluxe Double - Newly Refurbished - Living Area
  • Lobby
Lobby. Image 1 of 46.
1 / 46Lobby
372 The Strand, London, WC2R 0JJ, England, United Kingdom
8.2.Very good.
  • In check in we were upgraded on check in. People who had used the strands website seemed…

    Jan 15, 2022

  • Arrived at 13.32 but check in was , left case with them, to pick up later when checking…

    Jan 15, 2022

See all 2,788 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 785 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour business center
  • 24-hour front desk

For families

  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Garden
  • Daily housekeeping

What’s around

  • In London City Centre
  • Covent Garden Market - 4 min walk
  • Piccadilly Circus - 13 min walk
  • London Dungeon - 15 min walk
  • Big Ben - 16 min walk
  • Buckingham Palace - 21 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Cosy Single - Newly Refurbished
  • Superior Cosy Double - Newly Refurbished
  • Deluxe Studio Double - Newly Refurbished
  • Deluxe King - Newly Refurbished
  • Deluxe Double - Newly Refurbished
  • Superior Single - Newly Refurbished
  • Superior Twin - Newly Refurbished
  • Superior King - Newly Refurbished
  • Deluxe Studio King - Newly Refurbished
  • Superior Double Room - Newly Refurbished

What’s around


  • In London City Centre
  • Covent Garden Market - 4 min walk
  • Piccadilly Circus - 13 min walk
  • London Dungeon - 15 min walk
  • Big Ben - 16 min walk
  • Buckingham Palace - 21 min walk
  • Hyde Park - 31 min walk
  • London Bridge - 35 min walk
  • The Shard - 35 min walk
  • Tower of London - 2.8 mi / 4.5 km
  • O2 Arena - 7.7 mi / 12.4 km

Getting around

  • Heathrow Airport (LHR) - 30 min drive
  • London City Airport (LCY) - 20 min drive
  • Gatwick Airport (LGW) - 53 min drive
  • Luton Airport (LTN) - 45 min drive
  • Stansted Airport (STN) - 49 min drive
  • Charing Cross Station - 6 min walk
  • Tottenham Court Road Station - 13 min walk
  • London (QQW-Waterloo Train Station) - 15 min walk
  • Covent Garden Underground Station - 5 min walk
  • Charing Cross Underground Station - 6 min walk
  • Embankment Station - 6 min walk
Profile: West End

Profile: West End

The West End is a taste of London at its most spirited. There’s a big-city vibe on atmospheric Oxford Street, where sumptuous fashion exists at every turn. Come nightfall, you’ll want to check out the neon-lit theater district to take in a world-famous stage play or indulge in an aperitif.

You can also take a stroll through one of the West End’s lush gardens or parks for a serene alternative to the dazzling entertainment. Foodies will love feasting on the diverse offerings sprinkled along Berwick Street, home to traditional pubs, quaint cafes, and global dishes sure to whet any appetite.

See on map
372 The Strand, London, WC2R 0JJ, England, United Kingdom

At a glance

Hotel size

  • This hotel has 785 rooms
  • This hotel is arranged over 9 floors


  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • 24-hour business center
  • Business center
  • Computer station


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • Year Built - 1909
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden


  • In-room accessibility
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • French
  • Hindi
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


Haxells Restaurant & Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Breakfast costs between GBP 15 and GBP 15 per person (approximately)
  • Early check-in can be arranged for an extra charge of GBP 20 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Palace Strand
  • The Strand Palace Hotel Hotel
  • The Strand Palace Hotel London
  • The Strand Palace Hotel Hotel London
  • Strand Palace
  • Strand Palace Hotel
  • Strand Palace Hotel London
  • Strand Palace London
  • Hotel Strand Palace
  • Strand Hotel London
  • Strand Palace Hotel London, England

*See fees & policies for additional details or extra charges


  • Yes, The Strand Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at The Strand Palace Hotel.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - anytime. There's a charge of GBP 20 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, Haxells Restaurant & Bar offers British cuisine. Nearby restaurants include Cafe Murano (3-min walk), Cicchetti (3-min walk), and Cafe Rouge (3-min walk).
  • The Strand Palace Hotel has a garden.
8.2.Very good.
  • 8.0.Very good

    Nice hotel, great location

    Hotel was lovely, nice clean and helpful staff. Service at the bar was table service and a bit slow, shower was literally just a dribble because of the water pressure! There was a note in the room stating this, but it was really bad, you couldn’t deal with it for more than one night. That said hotel was really nice, staff very friendly, beds and pillows really comfortable, and a great location

    Kelly, 1 night trip, Jan 14, 2022

    Verified guest review

  • 4.0.Fair

    Chucked out at the crack of dawn

    I’ve been coming to the Strand Palace for over 20 years. The staff are friendly and helpful, the decor is better than in the past. I don’t live in the UK anymore and I arrived Saturday evening off a plane for a two night stay in advance of a meeting late Monday morning. I was told at check in I’d have to vacate by 8.30 am on Monday. Very little explanation until I asked for some - just that there was emergency water works to be done and the whole hotel was losing. In the circumstances I think I should have been informed earlier than check in. It was too late for me to cancel my Sunday night and be refunded. Nothing was offered apart from a room upgrade. I spent the night in a room with the coldest unheated bathroom I can remember since a childhood in the north of Scotland, wondering how I’d spend the time on Monday morning form 8.30 until my 11.30 meeting in central London with a large suitcase in the middle of January. On Sunday I asked about the possibility of being moved to a sister hotel for the night but was told I didn’t qualify. So I moved out and spent money on an alternative hotel for the night. Sorry. Obviously emergencies happen but the experience was the opposite of how it could have been. I feel that something could have been done to at least warn me in advance. That on top of the freezing bathroom mean, I’m afraid, I won’t be back.

    2 night trip, Jan 8, 2022

    Verified guest review

  • 8.0.Very good

    Wonderful stay

    Got upgraded which was a nice surprise. The room was lovely and the bathroom was great, the view from the window wasn’t as nice but it was only one night so it was fine. It was lovely and quiet. I would happily go back

    Charlotte, 1 night family trip, Jan 8, 2022

    Verified guest review

  • 4.0.Fair

    Great location but not a great nights sleep.

    Second visit to The Stand Palace and will be my last! Visited first in December and had a Strand facing room 6 floor, this time an internal room 8th floor. On both occasions sleep wasn't an option with the excessive heat and poor to none air conditioning and the constant noise from either the street (like a race track) or the hotel cooling AC units. Staff were excellent, breakfast nice with good choice. Rooms are well decorated, clean and very nice but you just don't get any sleep, so won't be returning.

    P, 1 night trip, Jan 8, 2022

    Verified guest review

  • 8.0.Very good

    Great, but small toilet area ..

    Lovely hotel, staff, however, the toilet space is very small … Enjoyed our stay immensely, bathroom needs to be advertised, as very small. Thank you 🙏

    Kerry, 2 night trip, Jan 5, 2022

    Verified guest review

  • 10.0.Exceptional

    Family trip

    Hotel and staff were lovely. Have stayed here before and have already booked for March. Great location and good value

    Stephanie, 1 night family trip, Jan 2, 2022

    Verified guest review

  • 8.0.Very good

    Great Hotel and good location for theatres

    Great location right near the theatres, we only stayed one night, the room was clean and bed very comfy and because it was New Year we got a treat of a little bottle of prosecco and some popcorn. Staff were lovley friendly.and helpfull and breakfast was delicious with lots of choice.

    Viki, 1 night trip, Dec 31, 2021

    Verified guest review

  • 4.0.Fair

    Very Disappointing Experience

    Initial impressions were certainly good with the amazing looking reception area, helpful staff and the perfect central location, right near to our theatre show. But then it started to fall down. First there was the strange concierge, who tried to engage in rather inappropriate banter as he stored our luggage, but we didn't think too much of it and headed off for lunch. On our return we were given our and key and clear instructions for everything and off to our room we went. After making it down a seemingly endless stream of corridors we got to the room and opened the door with baited breath, what we saw quickly left us feeling deflated. We had a small odd shaped room with a tiny window that looked out over a central courtyard of some sort, not exactly picturesque. The bed was great, but what wasn't great was that it was pushed up against a wall, so you could only get in on one side! This was incredibly inconvenient and also meant no bedside table either. Then we saw the nice big TV, which was totally out of line with the bed, meaning you couldn't actually watch it properly from there! There was also no complimentary bottles of water, as the booking promised, and a very sad looking and very meagre tea tray. Then there was the bathroom issue, which nobody had informed us about. The bathroom itself was lovely and we really looked forward to a nice shower, only that was impossible because there was low water pressure. Very poor room indeed.

    K, 1 night trip, Dec 28, 2021

    Verified guest review

  • 10.0.Exceptional


    Fantastic stay and would defiantly come back.

    Karl, 2 night trip, Dec 20, 2021

    Verified guest review

  • 10.0.Exceptional

    Great short stay

    Very handily placed, this is a very nice hotel that is clean and comfortable. Breakfast was first class and staff friendly and helpful. Will definitely return.

    Steve, 1 night trip, Dec 20, 2021

    Verified guest review

See all 2,788 reviews