Hilton Guadalajara

Photo gallery for Hilton Guadalajara

Primary image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, down comforters, in-room safe, desk

Overview of Hilton Guadalajara

Hilton Guadalajara

4.5 star property
Luxury hotel with full-service spa, connected to the convention center, near Expo Guadalajara

8.2/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Avenida De Las Rosas 2933, Guadalajara, JAL, 44540
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • Valet parking
  • Self parking
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom

Choose dates to view prices

About this area

What's nearby

  • In Zona Expo
  • Expo Guadalajara - 8 min walk
  • Plaza del Sol - 20 min walk
  • Avienda Chapultepec - 9 min drive
  • US Consulate General Guadalajara - 14 min drive
  • La Minerva - 16 min drive
  • Guadalajara Cathedral - 20 min drive
  • Andares Shopping Center - 26 min drive
  • Plaza Forum Tlaquepaque - 24 min drive
  • Basilica de Zapopan - 28 min drive
  • Telmex Auditorium - 32 min drive

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 37 min drive

About this property

Hilton Guadalajara

4.5-star luxury hotel in the heart of Zona Expo
Located close to Plaza del Sol, Hilton Guadalajara provides shopping on site, a coffee shop/cafe, and a hair salon. Indulge in a manicure/pedicure, a massage, and a facial at Gaia Spa, the onsite spa. Enjoy a meal at the two onsite restaurants. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and ATM/banking services
  • A TV in the lobby, a reception hall, and meeting rooms
  • Massage treatment rooms, a ballroom, and a 24-hour front desk
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 450 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning.
More amenities include:
  • Down comforters and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 450 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MXN 60 per night)
  • Onsite valet parking (MXN 60 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Shopping
  • Ecotours nearby
  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (58642 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1994
  • ATM/banking
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Accessible bathtub
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Alarm clock
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Gaia Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 310 for adults and MXN 139 for children (approximately)
  • Early check-in can be arranged for an extra charge of MXN 750 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MXN 250 per night

Parking

  • Self parking costs MXN 60 per night
  • Valet parking costs MXN 60 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Guadalajara Hilton
Hilton Guadalajara
Hilton Hotel Guadalajara
Guadalajara Hilton Hotel
Hilton Guadalajara Hotel Guadalajara
Hilton Guadalajara Hotel
Hilton Guadalajara Hotel
Hilton Guadalajara Guadalajara
Hilton Guadalajara Hotel Guadalajara

Frequently asked questions

Does Hilton Guadalajara offer free cancellation for a full refund?
Yes, Hilton Guadalajara does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hilton Guadalajara?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hilton Guadalajara?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hilton Guadalajara?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Guadalajara?
Yes. Self parking costs MXN 60 per night. Valet parking costs MXN 60 per night.
What are the check-in and check-out times at Hilton Guadalajara?
You can check in from 3:00 PM - midnight. There's a charge of MXN 750 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an onsite casino at Hilton Guadalajara?
No, this hotel doesn't have a casino, but Majestic Casino (11-min drive) is nearby.
What is there to do at Hilton Guadalajara and nearby?
Hilton Guadalajara has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Hilton Guadalajara?
Yes, there are 2 onsite restaurants. Nearby restaurants include Memin Marabastos (5-min walk), Ahogadas "Don Tortas" (10-min walk), and Little Caesars (10-min walk).
What's the area around Hilton Guadalajara like?
Hilton Guadalajara is a short 20-minute walk from Plaza del Sol and 8 minutes' walk from Expo Guadalajara. The local area is popular with nature enthusiasts and our guests say it is very central.

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.7/10

Staff & service

8.1/10

Amenities

7.9/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very good

Gloria, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

rain coming thru the walls and windows
i have been coming to this hotel for the past 15years on and off. the main reason is its right across the expo so makes it easy to go in and out. i have to admit i probably will not use this hotel any more until it gets the TLC needed. the weather was raining and water was coming thru the walls and windows in the room. (pic attach). i did not wanted to change rooms so i just dealt with it for the 3nights stay! however my friend changed 3rooms and experienced same in all 3rooms. it was so much moist in the room that i woke up with muscle pain. in addition water drained in shower really slow! the towels are so old that there are barely any cotton threat left on them! i just don't know how Hilton lets them getaway with this the positive is the staff are very friendly! the food in restaurant is always good.
payam, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Sewer smell, outdated furniture (restroom)-- door broken. only in the second room we stayed. the first day we paid more for a junior sweet
Gerardo, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Marco Aurelio, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not clean enough. Disappointing that it is not at Hilton standards. Bathroom floors and walls were rusty and yellow. Walls through out hotel has water marks going down the walls. Blankets were ripped. I would not stay here again
Veronica, 1-night family trip
Verified Expedia guest review

2/10 Poor

Don't like this hotel it have bad se
Jose, 3-night family trip
Verified Expedia guest review

8/10 Very good

Edward, 2-night trip
Verified Expedia guest review

8/10 Very good

It was a very nice hotel. I just didn't like the fact that the rooms didn't have a refrigerator to keep my drinks cool. It didn't have a microwave either. The A/C unit leaked water all over the floor one night. Other than that, it was a very nice hotel.
Frank, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Maria, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing customer service
Yessica, 3-night family trip
Verified Expedia guest review