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Hotel Paso Del Norte, Autograph Collection

Family-friendly hotel with outdoor pool, near Plaza Theater

  • Free WiFi
From
Rs10,788

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1 / 96Balcony
10 Henry Trost Ct, El Paso, 79901, TX, United States of America
9.2.Superb.
  • Room was never cleaned after the first night and we didn’t select turn-down service.…

    Dec 3, 2021

  • for an hotel that expensive, it should provide free parking.

    Nov 5, 2021

See all 185 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott), Ecolab (3rd party expert - Global), and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 351 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 1 outdoor pool
  • Breakfast available
  • 24-hour fitness center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Downtown El Paso
  • Plaza Theater - 1 min walk
  • Las Palmas Medical Center - 22 min walk
  • University of Texas at El Paso - 32 min walk
  • Don Haskins Center - 36 min walk
  • El Paso Symphony Orchestra - 2 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Studio, 1 King Bed, Non Smoking
  • Signature Suite, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking

What’s around

Landmarks

  • In Downtown El Paso
  • Plaza Theater - 1 min walk
  • Las Palmas Medical Center - 22 min walk
  • University of Texas at El Paso - 32 min walk
  • Don Haskins Center - 36 min walk
  • El Paso Symphony Orchestra - 2 min walk
  • Judson F. Williams Convention Center - 3 min walk
  • Abraham Chavez Theater - 3 min walk
  • El Paso Exploreum - 3 min walk
  • Railroad and Transportation Museum - 3 min walk
  • El Paso Museum of Art - 4 min walk

Getting around

  • El Paso International Airport (ELP) - 10 min drive
  • Abraham Gonzalez Intl. Airport (CJS) - 16 min drive
  • El Paso Union Depot - 10 min walk
map
See on map
10 Henry Trost Ct, El Paso, 79901, TX, United States of America

At a glance

Hotel size

  • This hotel has 351 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only*
  • 2 per room (up to 60 lbs)
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 20.00 per night; includes in/out privileges)
  • Onsite valet parking (USD 25.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Local cuisine breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 1
  • 24-hour fitness facilities

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1912
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Breakfast costs between USD 12.00 and USD 18.00 per person (approximately)
  • Refrigerators are available for USD 15 per stay

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 75.00 per pet, per stay
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation to request a pet-friendly room

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 20.00 per night with in/out privileges
  • Valet parking costs USD 25.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Ecolab (3rd party expert - Global).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Camino Real
  • Norte Autograph Collection
  • Camino Real Hotel El Paso
  • Hotel Paso Del Norte Autograph Collection
  • Hotel Paso Del Norte, Autograph Collection Hotel
  • Hotel Paso Del Norte, Autograph Collection El Paso
  • Hotel Paso Del Norte, Autograph Collection Hotel El Paso
  • Camino Real El Paso
  • Camino Real Hotel
  • Hotel Paso Norte Autograph Collection
  • El Paso Camino Real Hotel
  • Camino Real El Paso Hotel El Paso
  • El Paso Camino Real
  • Hotel Norte Autograph Collection
  • Paso Norte Autograph Collection

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Paso Del Norte, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 20.00 per night. Valet parking costs USD 25.00 per night.
  • Yes, there's an outdoor pool.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 60 lbs per pet. There's a charge of USD 75.00 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Kipp's Cheesesteak (3-min walk), Healthy Bite (3-min walk), and Coffee Box (4-min walk).
  • No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (9-min drive) and Speaking Rock Entertainment Center (14-min drive) are both nearby.
  • Hotel Paso Del Norte, Autograph Collection has an outdoor pool and a 24-hour fitness center.
9.2.Superb.
  • 6.0.Good

    Average

    Juan, 1 night trip, Oct 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was a great stay. The location was perfect for the plans we had. The room was nice and comfy. The gym was impressive highlited by the view. We had to pay for the parking but it was conveniently located at the 2 basement floors. The front desk staff was helpful and friendly. The only floss we noticed were that didn't have desinfect wipes in the gym, we called the front desk to report it but nobody answered. I registered as a couple but the complimentary amenities were alloted for one.

    1 night trip, Oct 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Finest in El Paso

    This is a top shelf Hotel with great history. Recently remodeled. Great location. We extended our stay.

    Robert, 1 night family trip, Oct 26, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    DO NOT STAY HERE

    Horrible experience! never staying there ever! the last day of my stay I woke up to several alerts from my baking institutions, they had run my credit cards several times for multiple charges, front desk stated there was no manager on duty and there was nothing they could do over 2k on hold on both of y cc because they asked for two CC due to one declining but I showed the front Desk that online it showed the hold amount was being charged and not declined.

    Rocio, 1 night family trip, Oct 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Must stay in El Paso

    Great place to stay! Location was perfect - staff extremely friendly & helpful- room clean beds soft & comfy - ambiance was great on rooftop! Definitely would stay here again!

    perla, 1 night trip, Oct 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very impressed with the hotel overall. The rooms were wonderful with the exception of the bathroom lighting - it was so dark in there. At the very least the makeup mirror should be lit.

    Audrey N, 2 night business trip, Oct 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very fabulous!!

    Israel, 1 night trip with friends, Oct 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Stay here!

    Beautiful property, excellent service, great location.

    Esther, 2 night trip, Sep 30, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Fake reviews.. don't stay there, beware.

    We checked in and the room that they gave us had mold in the shower. we asked for another room and they said they were completely booked even though I could book a hotel from their website. They had someone come and clean the bathroom. the lamps weren't working, they had to call maintenance (the wall outlets were working), they finally gave us another room. the rooms don't keep the air conditioning on if you're not in the room, at night when you're sleeping the sensors don't go off, so the ac turns off, it was so hot we couldn't sleep. The elevators take for ever, it's a pretty hotel, but the service is horrible and it's not clean, the rooftop pool is like a personal size pool. only room for one person, there were kids in the pool and there was no social distancing. it was a waste of money and I would not stay there again. Horrible experience.

    Claudia, 2 night trip, Sep 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice place, friendly staff. Good dining options

    Michael, 2 night business trip, Sep 3, 2021

    Verified Hotels.com guest review

See all 185 reviews