6/10 Good
26 March 2023
Very dated hotel with lovely outdoor pool
On arrival it looked promising, nice entrance, however no one greeted us as the taxi arrived, or helped with unloading luggage.
Huge foyer, but an absolute waste of space, having no comfy sofas/coffee tables to relax or meet people or colleagues!
Checked in, given key card & directions- no one offered to assist with luggage at all, not what you expect.
Room on 18th floor was dull & very dated, so we asked to move.
17th floor at front was much lighter but still very dated with black furniture and a desk fixed to the floor in the the only walkable space.
Bathroom was awful. Enter through kitchen cupboard type double doors, offering zero privacy to a fairly spacious but badly designed use of space. Tiny triangle shape shower with fixed head that you could barely turn round in, never mind actually wash. Terrible lighting for ladies wishing ti make-up or do hair. Beds were very comfy, but also very high, and the lady that cleaned the room was very pleasant & professional.
Breakfast was very mediocre, resembling a school dining room, with little choice of food and the cheapest sliced bread.
The only saviour was the lovely older chef who made delicious fluffy omelettes on request, and was very helpful. Other staff were inexperienced and clearly not up to standard. The club lounge had no atmosphere.
The best part was the lovely pool, which seemed to be fairly new & a nice place to relax at the end of the day, but we never saw the pool bar tended or open at all?



Richard
Richard, 6-night trip
Verified Hotels.com guest review