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Hotel Indigo Chester, an IHG Hotel

4.0 star property
4-star hotel in Chester with restaurant and bar/lounge

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Hotel Indigo Chester, an IHG Hotel

Photo gallery for Hotel Indigo Chester, an IHG Hotel

Bar (on property)
Balcony
Point of interest
Premium bedding, in-room safe, desk, laptop workspace
Breakfast, lunch and dinner served

Overview of Hotel Indigo Chester, an IHG Hotel

9.4

Exceptional

Property highlights

  • Parking available
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Bar
  • Laundry facilities
Map
Grosvenor Park Road, Chester, England, CH1 1QQ
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Standard Room, 1 King Bed, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony (Premium)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Twin Bed

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

About this area

What's nearby

  • Chester City Walls - 2 min drive
  • Chester Racecourse - 2 min drive
  • Chester Zoo - 6 min drive
  • Cheshire Oaks Designer Outlet - 10 min drive
  • Delamere Forest - 15 min drive
  • Oulton Park Circuit - 19 min drive

Getting around

  • Manchester Airport (MAN) - 40 min drive
  • John Lennon Airport (LPL) - 41 min drive
  • Bache Station - 7 min drive
  • Chester Station - 8 min walk
  • Ellesmere Port Station - 11 min drive

Restaurants

  • Artichoke - 5 min walk
  • Istanbul BBQ - 8 min walk
  • Picanha by Fazenda - 8 min walk
  • The Old Harkers Arms - 4 min walk
  • Porta - 14 min walk

About this property

Hotel Indigo Chester, an IHG Hotel

Hotel Indigo Chester, an IHG Hotel puts you 3.1 mi (4.9 km) from Chester Zoo. For a bite to eat, guests can check out Hotel Indigo Restaurant, which serves breakfast, lunch, and dinner. Fellow travelers say good things about the restaurant and overall property condition.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 75 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking nearby (GBP 12 per day; discounts available)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Private dining
  • Private picnics
  • 24-hour room service

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Hand-held showerheads
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling

Special features

Dining

Hotel Indigo Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 15.00 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs GBP 12 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Indigo Chester
Hotel Hotel Indigo Chester Chester
Chester Hotel Indigo Chester Hotel
Hotel Hotel Indigo Chester
Hotel Indigo Chester Chester
Hotel Indigo
Indigo

Frequently asked questions

Does Hotel Indigo Chester, an IHG Hotel offer free cancellation for a full refund?
Yes, Hotel Indigo Chester, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Indigo Chester, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Indigo Chester, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Indigo Chester, an IHG Hotel?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel Indigo Chester, an IHG Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Are there restaurants at or near Hotel Indigo Chester, an IHG Hotel?
Yes, there's an onsite restaurant, Hotel Indigo Restaurant.
What's the area around Hotel Indigo Chester, an IHG Hotel like?
Hotel Indigo Chester, an IHG Hotel is a short 8-minute walk from Chester Station and 6 minutes' walk from Roman Amphitheatre.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Emma, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

belinda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Top marks from me!
The hotel was in a really handy but quiet location, literally just around the corner from one of the main high streets into town. All staff were welcoming and very accommodating, I had a young child who they went out of their way to acknowledge. Our room was beautiful, really clean, well maintained and very comfortable. Breakfast was really well executed and the bar was also really on point. It’s not often a place is faultless, but we certainly didn’t experience anything that I would change given the chance. Thanks hotel indigo, definitely wouldn’t consider staying anywhere else if we visit Chester again!
Sophie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jeremy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

deborah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Diane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Giuseppe, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Tegwen, 2-night trip
Verified Hotels.com guest review