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1 room, 2 adults

Sheraton Indianapolis Hotel at Keystone Crossing

4-star4 stars
8787 Keystone Crossing, Indianapolis, IN, 46240, United States of America

4-star hotel with indoor pool, connected to a shopping center, near Fashion Mall at Keystone
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • It was extremely noisy- the hotel was very crowded with sports groups and every time we…Nov 6, 2020
  • Booked via hotels.com arrived at the hotel around 10:30pm for check in and the hotel was…Apr 10, 2021

Sheraton Indianapolis Hotel at Keystone Crossing

from Rs4,410
  • Room, 1 King Bed, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Junior Suite, 1 King Bed, Non Smoking

What’s around Sheraton Indianapolis Hotel at Keystone Crossing

Landmarks

  • Fashion Mall at Keystone - 3 min walk
  • Castleton Square - 2.9 mi / 4.6 km
  • Butler University - 7.6 mi / 12.2 km
  • Glendale Town Center - 3.8 mi / 6.2 km
  • Indianapolis Art Center - 4.3 mi / 7 km
  • Waterpark at Monon Community Center - 4.5 mi / 7.3 km
  • Climb Time Indy - 4.6 mi / 7.4 km
  • Flowing Well Park - 5.1 mi / 8.1 km

Getting around

  • Indianapolis International Airport (IND) - 38 min drive
  • Indianapolis Station - 26 min drive

At a glance

Key facts

Hotel size

  • This hotel has 395 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Internet

  • Free WiFi in public areas

  • WiFi in rooms*

Transport

Parking

  • Onsite self parking (USD 11 per day)

  • Onsite valet parking (USD 19 per night; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Height restrictions apply for onsite parking

  • Onsite parking includes off-street options

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Pool sun loungers
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Pool umbrellas
Working away
  • 24-hour business center
  • Number of meeting rooms - 29
  • Conference space
  • Conference space size (feet) - 7344
  • Conference space size (meters) - 682
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Lever door handles
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Housekeeping - once per stay
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Keystone Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sheraton Indianapolis Hotel at Keystone Crossing’s small print

Also known as

  • Indianapolis Sheraton Keystone
  • Sheraton Keystone Crossing
  • Indianapolis Sheraton
  • Sheraton Indianapolis Hotel
  • Sheraton Indianapolis Hotel at Keystone Crossing Hotel
  • Sheraton Indianapolis Hotel at Keystone Crossing Indianapolis
  • Keystone Crossing Sheraton
  • Keystone Hotel Indianapolis
  • Keystone Sheraton Indianapolis
  • Sheraton Hotel Keystone Crossing
  • Sheraton Hotel Keystone Indianapolis
  • Sheraton Indianapolis Hotel Keystone Crossing
  • Sheraton Indianapolis Keystone
  • Sheraton Indianapolis Keystone Crossing

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property uses a grey water recycling system.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer and masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: USD 50 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 75 (subject to availability)

Self parking costs USD 11 per day

Valet parking costs USD 19 per night with in/out privileges

Full breakfast is offered for an extra charge of USD 18 per person (approximately)

WiFi is available in guestrooms for USD 4.95 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Indianapolis Hotel at Keystone Crossing

  • Does Sheraton Indianapolis Hotel at Keystone Crossing offer free cancellation for a full refund?
    Yes, Sheraton Indianapolis Hotel at Keystone Crossing does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sheraton Indianapolis Hotel at Keystone Crossing?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton Indianapolis Hotel at Keystone Crossing?
    Yes. Self parking costs USD 11 per day. Valet parking costs USD 19 per night.
  • Is there a pool at Sheraton Indianapolis Hotel at Keystone Crossing?
    Yes, there's an indoor pool. The swimming pool will be unavailable from February 9 2021 to December 31 2021 (dates subject to change).
  • What are the check-in and check-out times at Sheraton Indianapolis Hotel at Keystone Crossing?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of USD 75 (subject to availability). Express check-out is available.
  • Are there restaurants at or near Sheraton Indianapolis Hotel at Keystone Crossing?
    Yes, there's an onsite restaurant, Keystone Cafe. Nearby restaurants include The Cheesecake Factory (4-min walk), Sullivan's (5-min walk), and Cafe Patachou (5-min walk).
  • What is there to do at Sheraton Indianapolis Hotel at Keystone Crossing and nearby?
    Sheraton Indianapolis Hotel at Keystone Crossing has an indoor pool and a spa tub, as well as a fitness center.

Recent reviews

Very good 8.2 From 1,913 reviews

Fair 4.0
I wasn’t to happy when I arrive to learn my reservation wasn’t available...
Shawn, us1 night trip
Exceptional 10.0
Quick and easy process
Amina, us1 night business trip
Very good 8.0
Sheraton at Keystone at the Crossing
Great time nice amenities and great location
Chrystal, us1 night trip
Poor 2.0
On our bed Sheets. Human SEMEN
Manilito, us2 night family trip
Very good 8.0
Nice hotel
Hotel was very nice and service was very good. Was not happy to find out pool was still closed. Picked hotel for pull and there wasn’t anything saying the pool was closed when we reserved it
Jason, us1 night family trip
Poor 2.0
Not the Sheridan I remember!
Worn down, definitely needs updates and a refresher course for cleaning staff. Tub did not drain, . Skowered in ankle deep water. Worst hotel stay ever. The room next door let their baby cry for hours!! Between that, the screaming parents and the teenage girls running through the halls my family may have gotten two decent hours of sleep the whole night.
Heather, us1 night family trip
Fair 4.0
Very Dated!
Rooms are very dated! Paint was peeling from the walls and ceiling.
us1 night trip
Poor 2.0
Very disappointed
Insect found in bed!!! Poor running water using shower Towels left extreme lint Room odor Room needs cosmetic repairs
us1 night family trip
Very good 8.0
It was okay, just wish online they would put the pool was closed didn’t find out until we got there
scott, us1 night trip
Very good 8.0
Clean and comfortable
us1 night business trip

Sheraton Indianapolis Hotel at Keystone Crossing